Great location in the centre of the old town within easy walking distance of the main sights and plenty of restaurants. Staff were all so helpful & friendly and we LOVED the coffee shop for daily cake & coffee after a day out in the snow. Really nice buffet breakfast and the breakfast room had a lovely view of the river.

I haven't marked the hotel down for this but over the weekend 2 nights we could hear music playing until about 4 a.m. ( this wasn't loud but we are light sleepers and it was just enough to affect our sleep) No other reviews seem to mention this so it may have been proximity of our room (306) - which was otherwise lovely - to a music venue somewhere local. The hotel staff were very apologetic but could not fathom out where noise would be coming from. We did not request a room change as we were coming home. This is a lovely hotel & we would stay again ( but take our white noise player!)

Our room had a nice bed, very bice bathroom with badet, air conditioning, and an in room coffee machine. We enjoyed the location and we had a view of the castle from our room. Every morning our breakfast came with a view of the Salzach river. So if you are considering breakfast be sure to book it! It's worth the money. Breakfast has fresh waffles, eggs, meats, vegetables and dips, freshly made breads, cakes, the best selections of coffees, and mimosas and much more! Even fresh honey from the bee hive still in the frame. The staff were very kind and carried our luggage to our room as we arrived. At the end of a long day of walking around they even had mint infused water at the desk for a refreshing drink. The hotel offers a dinner option which is good if you like to eat late because many restaurants close early as do the shops. Be sure to get online for the Salzburg card if you are considering going to visit the museums. It will pay for itself.

Very comfortable hotel, great location, i was upgraded to lovely suite, shower and bath facilities were excellent with fluffy bathrobes, bed very comfortable with thick mattress, staff very helpful especially young man who helped me with the room when i had to stay an extra night and change room. Good spacious rooms even the standard one. Great safe and general supplies in the room and bathroom.

Not all the staff were helpful, some were a bit grumpy , the breakfast was disappointing, everyday was the same , i only noticed on the last day that you could order dishes a la carte but nit sure if you had to pay extra. Staff however were helpful. You could also hear the plumbing from the next room, annoying when it was in the middle of the night.

The hotel staff were very friendly and welcoming, and they shared great tips and suggestions about the city. The location was perfect — right in the old town, so we could walk everywhere easily. Our room was very spacious and thoughtfully arranged, even with a small work area. We really appreciated the complimentary water and little chocolates. The decoration was also lovely. The restaurant was great too — the staff were kind and attentive, and everything was fresh and high quality. We were truly very satisfied with our stay :)

There was nothing I didn’t like – everything went really well.

Great location, close to everything in old town. Beautiful room with lovely wooden beam ceilings & large arched windows, which open for fresh air. The beds are comfortable, with 2 doubles pushed together for one larger bed. Very friendly & helpful staff. Large hotel but with a small hotel feel. Bath robes were provided & were very comfortable. Coffee & tea Nepresso machine is in the room. Lovely restaurant on site with a glass atrium room with a view of the river. The building also has a rich history, which is worth reading.

At times, there was a slight/ moderate smell coming from the bidet. The cleaning staff helped resolve the issue. A long cushion in one public area near the entrance was ripped in several places & needed to be replaced. The hotel is too beautiful to have that sort of damaged item. Our room had a separate toilet room from the sinks/bath, this could be a positive or a negative.

The hotels have a great location, in the heart of the old town, close to many attractions and interesting places. The hotel itself has some nuances, it is quite old, and I don't mean its steel, a lot of things need to be repaired. But the team that works on providing services is just incredible. Everyone is very friendly and always happy to help. Special thanks to the receptionist Alisher, Gulnay from breakfast, the doorman and their manager. They are wonderful people who love what they do. They made our vacation perfect. In general, if you are not too picky, the hotel is comfortable for an overnight stay, it has everything you need.

The hotel has outstanding location. Right in the pedestrian area, very central and also quite at night time. The staff are friendly and helpful and dealt with all our requests swiftly and efficiently. Hotel has a cafe with great selection and very reasonable prices (for Salzburg). Definitely a great base in Salzburg.

The only improvement is related to finding the hotel upon arrival. We were given clear instructions that we would have to stop at the bus stop and very shortly. The information that was missing is: there is no Radisson (Blue) information visible from a "driving" view - guests should focus on finding the hotel ALTSTAT.

Lovely welcome from reception on arrival. Helpful and friendly staff. Room was spacious, old world charm. , great mountain and river view, cute balcony. Bed really comfortable, bathroom and amenities excellent. Breakfast was wonderful, great choice of fresh produce also a la carte menu. We had beautiful fluffy omelettes and freshly brewed coffee each morning. Vera and rest of staff so efficient and friendly. Thank you 😊 Overall lovely hotel, excellent location in old town. Walking distance to all tourist attractions. Couldn't fault anything during our stay, highly recommend this charming hotel, and the lovely staff. Hopefully we will be able to return in the future.

We loved everything about our stay here. Exceeded our expectations, thank you!

Despite the old and steel staircase into the property, this is a true gem. Old merged with the new. Room clean, very large and comfortable. Access to main street is accessible through the back entrance to the hotel. We were sad to leave this hotel. A truly enjoyable and memorable experience.

This hotel made my little sister's birthday celebration truly special. The staff went above and beyond, generously upgrading our room to a superior one with breathtaking views. From the comfortable room temperature and excellent facilities to the delicious food and attentive customer service, everything exceeded our expectations. The location is ideal, with entrances on both the boulevard and the Old Town, placing us within easy walking distance of all the attractions. We enjoyed exploring Salzburg late into the evening. A truly perfect stay. We will come back for sure!