Old world charm in a beautiful setting overlooking the sea. Small but adequate pool set in fabulous gardens. Really helpful and friendly staff in all areas. A most relaxing atmosphere and a quiet retreat. Only stayed one week but will be longer next time. We are definitely returning.

We had no real issues at all. Tea making equipment was in the bedroom but have to supply or buy tea, coffee and milk. No toiletries provided except a small moisturiser.

Very good breakfast with lot's of choice. The staff well all fantastic. A special mention & thank you to Lena! The pool & sea view were amazing, which is something that not all (the more expensive) hotels have. Lovely 'split' hotel in beautiful gardens. Would have no hesitation in booking this hotel again.

Honestly, if I am being picky then our room was a little tired decor wise. A bit of the bathroom door was chipped, and the furniture could do with being up-dated. The thing is...how much time do I spend in my room? Not enough to really care. This would not stop me from going to this hotel again. The pros out way the cons by far!!!!

I booked a 5-day break from blustry Brighton to get some sun and visit Madeira for the first time and was delighted to find this hotel on the website. What a wonderful place - the reception area is large, with a lovely lounge - comfy seating, card table, babygrand piano , plants. Theresa greeted us, smiling and was very informative without our stay, as were all the staff. Our “ garden room “ was tucked away in a group of four, so was very quiet, with a leafy outlook, which we loved . The rooms in the main hotel are larger, with great views of pool, sea and the grounds. The room was cleaned daily by a friendly lady. Breakfast was great with fresh fruit and a good assortment of breads, pastries etc and omelettes were cooked to order. Seating was indoors or outside on the terrace. The pool and gardens are lovely & relaxing and our daily swims were refreshing ! We also sat by the lower pool at the sister hotel, but found it windier down there. The walk along the promenade into Funchal is about 20 mins, with lots of statues, flowers, entertainers and a great choice of coffee bars and restaurants. We found the market on our first day ( Sat) , such a delight and watched the cable car go up the hill but it looked quite misty up there so didnt try it. There are several bars and eateries on the street outside the main entrance to the hotel - we particularly liked the Prince Albert across the road and the Pestana pub at the top of the hill on the left. Camera de Lobos is worth a visit for a great fish lunch and is a 2€ bus ride away . Transport to and from the hotel was via booking.com - so efficient, cheap and friendly, helpful drivers. We had a great time and hope to go back to this lovely venue. Thankyou everyone.

We ate at the hotel on our first night and were very disappointed by the bland, tasteless vegetables . The potatoes tasted like tinned ones ! The fish was good and its obviously difficult gauging how many people to cook for but deffo not good enough.

The traditional low rise style of the Quinta is very much to our taste and this is our fourth visit. We love a balcony room overlooking the pool and lush gardens. The raised breakfast area is delightful with excellent staff who are so helpful and hardworking. Our room was quiet with good blackout curtains, useful fridge and a kettle. The rooms are spacious, the bed comfortable and everything is exceptionally clean.

There are no parasols around the pool and you now have to collect a poolside towel from the sister hotel (Mar) which is not to our liking. For the first time we had to pay our bill on arrival instead of at departure

We loved this hotel. More traditional than some of the bigger hotels around it. Set in lovely gardens, our room had a small outside terrace area where we could sit and hear the birds sing. We loved the fact that the pool area a short walk over to the sister hotel has sea access for swimming. The breakfast buffet and outside seating area for breakfast was a morning treat each day. The room was modern and clean with a massive comfy bed. The location is excellent, 15 min walk to the old town 25 minutes the other way to the lido and plenty of pubs and restaurants nearby.

Our room was right next to the outdoor dining area which could be noisy while the restaurant was open. Apart from that nothing.

We had a very large double bedroom with an extremely large bed, a seating area and a large balcony overlooking the outside restaurant and pool area and the sea. The breakfast buffet was very good and varied, providing cooked and continental type food, with plenty of choice. All of the staff we encountered were very friendly and helpful. The location of the hotel was good, amongst large hotels it seemed to be as close to Funchal as you could find - about a 20 minute straight and easy walk along the sea front to the town centre.

The bathroom and shower was rather tired but perfectly acceptable.

The hotel had attractive floors and staircase. I liked the books in all languages left on tables and the Christmas decorations. It felt a very safe place with mainly German guests and was quiet. The garden was charming and there was a swimming pool, I was pleased with the bottle of water for free in my room, the heating/air cooling system was easy to operate and there was a good range of channels on television/radio.

The restaurant was not very good. It felt overcrowded in the mornings with everyone blundering into everyone else yet the place was not full. Christmas Day Dinner was a great disappointment. It seemed to be just a regular menu with Italian themed food and not very good at that.

Staff were excellent, helpful and friendly. Very good breakfast. Room was generous in terms of space. Good sea view from balcony. Able to use the large swimming pool of sister hotel next door.

Quite costly for hotel rate. The old fashioned key system is absurd with threats of fines and change of lock charges in event of key loss. Why not convert key system to a modern electronic version? The safe is only usable via a key obtained from reception. The hotel provides a kettle but charges for in room coffee...not really acceptable for a 4 star hotel.

The reception staff were lovely, allowed us to book in early, and took us to our room. The room was lovely too. Two large single beds, the bed linen was too notch as were the towels in the bathroom . There was a luggage room to put the cases in in the room. Great air-conditioning too. The staff at breakfast could not have been more helpful. Breakfast was more than adequate .... and the hot food was certainly hot. The fresh fruit was great.

Having to leave!

The staff at the reception was extremely friendly and worked tirelessly for days to sort out a problem concerning our on line booking. We want to thank them one more time for all their effort. The hotel premises are quite centrally located. The garden and pool area provide a lovely oasis. We also stayed one night in the hotel's newer seaside sister hotel, but loved more the peacefulness and atmosphere of the old premises. Our room was spacious and clean and had a balcony with a side sea view.

The common areas of the hotel could benefit from some refurbishing, but please, maintain the lovely old-world charm.