The hotel is in a very convenient location within walking distance of the seafront promenade and a shopping centre with a good supermarket. The staff were very courteous. On our last day we had an early flight so they packed us a take away breakfast.

The reception area was a little on the small side but this didn’t cause any issues for us. One minor issue was that there was only one bedside table next to our double bed.

The staff was very friendly and attentive, the breakfast was delicious (especially the fresh fruit!) and the hotel was clean and nicely decorated. The room/apartment was quite spacious as well and the location close to the old town was great. Even though we didn't cook, we appreciated having the kitchen to prepare tea and snacks.

The mattress on the bed was very firm, could have been a bit more comfortable

The most enjoyable in the hotel was the friendly staff. I never felt like "in a hotel", but more like "going home every night" to the people I like. On top of that, a clean and spacious room, excellent breakfast and great location in the center. Thanks to Artur and Leticia for making my stay memorable!

The wifi was weak in the room. And the windows were a little difficult/unintuitive to close (a closed window would turn off the A/C automatically). The safe in the room didn't work (dead battery).

Good location, almost in downtown Funchal. Several restaurants and shops nearby. Kind staff, willing to help. Quick response and follow-up on some defects which I reported. Good breakfast.

Several parts of the room show some wear and tear. Capacity of the air conditioning is not enough. The hotel is rated as a 4-star hotel, however some facilities can only be used in another hotel (for which the hotel is offering free shuttle service)

The location for breakfast was comfortable and the food provided was more than enough to set us up for the day. Leticia, in particular, provided a friendly, welcoming and chatty companion during our stay.

As is the case so often in hotel rooms, the bedside lighting could have been better. As we 'mature', better lighting is needed to read comfortably in bed. Also in our room (304) there was no shelf or bedside table on one side of the bed which was a little annoying.

Excellent customer service. All staff members were fantastic - we had an early morning flight and got our breakfast packed to take with us. Really loved our room - spacious, nicely decorated with little kitchenette and lots of space for clothes. Breakfast was excellent. Hotel is perfectly located in the very close proximity to all attractions in the town.

I recently stayed at the Funchal Design Hotel and had a great experience. The room was very clean and comfortable, and the location was perfect for exploring the city. The staff were incredibly friendly and helpful throughout my stay, which made me feel very welcome. The breakfast was also very good with a wide variety of options to choose from.

Wish there were more cats at the hotel :)

Staff amazing and funny, location nice (7 minutes from beach), rooms good size, shopping centre and nice restaurants nearby. Breakfast was nice. Spacious cupboards. Rooms were clean, modern and had nice views.

No iron if you want clothes ironed youuu have to pay a service. Additional facilities like spa and gym are at the monte site. In the smaller rooms, there is no privacy between bedroom and bathroom.

The breakfast was nice and varied, the location was excellent and the staff were extremely nice and help- particularly Roberto

The bathroom was all glass so if you weren’t that comfortable with the person you were sharing with it might be a bit awkward!

Very clean and nice rooms. We had two double rooms conected through a lobby. One of them had a little kitchen. Very close to city center. Nice staff. They gave us breakfast to go because we left early in the morning.

One room had a very transparent bathroom.