The location is perfect. Staff are friendly and helpful. The breakfast was great each day. The room had AC and fridge, both worked well. Douche was very comfortable, the water could get very warm as I like it. For the pool, they provide towels, which is very nice.

There is no iron and iron boards to be used in the rooms. they have an ironing service but you have to pay money per item which would be expensive in my case. The douche gel in tiny packages were not my favorite. it would be better if they have big bottles mounted to the wall. Also, pool is very tiny and cold. And the internet was not very fast.

Breakfast was basic, but everything was there. The staff was really helpful and friendly. The room was spacious enough and clean. Half-board dinner was extremely generous if I might use the word, because I just can't imagine who can eat three big courses before going to sleep. Staff in the rooftop bar was also very-very nice.

Coffee at breakfast was so bad. I tried to drink it two mornings, then decided to have my coffee in cafes outside instead. It rains quite a lot in Madeira and if you get wet there is no place to dry clothes in the room, and my room had no balcony. This is sth to concider if you book a room in the hotel. And don't book a room without a street view, because you could start to feel a bit claustrophobic in the room with courtyard view. The curtains should be closed for privacy the whole time, perfect for exibitionists, though.

Fantastic location, could not be better. It is right downtown, next to a lovely small park. Many restaurants are close, the harbour as well. There is a shopping center with large supermarket very close. Great breakfast, more than I expected for a 3 star hotel. Pool area is nice, great cocktails. Pool itself is small but we did not use it since it was too cold (in February). Room is good, you can see the furniture is not new, but everything was functioning fine.

Room is a bit smaller than I expected, especially the balcony, you can hardly put one chair there. But I did not order any specific room, so I can't complain. :-)

The hotel is in the city centre of Funchal with shops and restaurants nearby and the bus to the airport as well. The room was really big with everything you need in it. The breakfast had a lot of variety, but I'd appreciate if there were more local fruits. Since Madeira has 14 types of bananas, you'd think that they'd offer some of them apart from the standard ones. The roof bar is nice. You can have coffee or food there and swim in the pool if you want. Everything was great!

Since I asked to change the booking from two people to one, I'd expect some discount to the price.

Excellent location in central Funchal, the street is very quiet and close to one of many city gardens. Many tourist atractions are at walking distance. The staff is very friendly, kind and helpful. The room was very clean. The rooftop bar is nice with beautiful views and a swimming pool. The breakfast is great. The dinner is especially delicious and it is served in the rooftop bar.

The room looked bigger and more modern on pictures, but overall everything was great.

As described - other comments are correct so you know what expect. In our case it was little better than expected. Yes noisy but ok (maybe not noisy neighbours and on streets also rare cars or walkers in the night. But it can be an issue! However almost any Funchel centre hotel was described as noise can be an issue - why pay more;). Breakfast good for the hotel - as in any other - standard choice. However great, tasty roasted bread! Perfect location 5-15min to shops, city center, restaurants, buses...

Location fantastic. Walking distance to the Cable car station, harbour and old town. Good size room with 2 balconies (214). Roof terrace was a lovely space to spend the afternoon with a fair selection of food and drink options.

Lower floors can be noisy and the lift on our floor had call button out of order all week which didn’t affect us massively but was a little disappointing.

The hotel is conveniently situated for a local park and the Funchal city centre. There is a rooftop swimming pool and snack bar where you have a panoramic view of Funchal and the mountain area above. Staff are friendly and informative. Breakfast room well organised for self serving. Coffee far better than usual. A variety of breads and an excellent hot scrambled eggs.

Perhaps more sweet cakes at breakfast. There was only one small apple cake with hard crusty pastry. Kettle in room would not open but was easily replaced by staff.

I loved the roof terrace with the pool- such beautiful views & comfortable sun loungers. My room was lovely - it had everything I needed. The breakfast was absolutely delish - fresh ingredients, lovely fruit & plenty of choice. After check out you could use the facilities, which was appreciated. When I return, I will definitely stay here, for many reasons. I especially found the location perfect. Thank you for a lovely stay.

Nothing to dislike

Central location in Funchal with good access to the city's facilities. Very friendly and helpful staff. Rooms comfortable and clean. Good quality breakfasts. The rooftop bar and pool are a really great feature of this hotel.

There wasn't an iron in the room and the staff couldn't locate one