This is one of the best hotels that we've ever been to. The hotel staff was super friendly to us and other guests, the location is amazing (exactly in the old town next to cozy restaurants and the promenade), the room was spacious and stylish, the breakfast was excellent, and the pool and the bar at the rooftop were also really pleasant. I only have nice things to say about the Barcelo hotel! Tip: If you're looking for a quick yet inexpensive way to get from the airport to the hotel, consider a shuttle bus that's right next to the exit from the airport. As of Oct 2023, it's just 5 euro per person (or 8 euro for a return trip), and it'll take you to a bus stop (number 6) that's really close to the Barcelo hotel. Note that they only accept cash in the bus.

Very clean, nice staff, good breakfast, comfy beds, beautiful interior decor, right in the centre of the old town where there is so much more going on than in the other nearby areas. Would recommend, we stayed on the top floor at the back corner. It was noted as the quietest section of the hotel. Gym was also small but good, adequate for most workouts.

Could improve on a few more vegan options for breakfast.

Apparently it’s only been open since February so we’re we’re delighted to find it such an amazing hotel fright in the middle of the city. Great facilities and pool on the roof.

Our room was above a night club that had a licence to open 10pm until 4am! Yes really. Fri night was annoying but Saturday night I phoned reception at 1/4 to 3am and was offered another room for the rest of the night. Not something the hotel can change as it’s an old license but not fun to sleep above. Staff were quick to respond to my ph call and very apologetic as they are aware of the problem.

Comfortable clean room. Everything in the minibar included in the room rate. Very nice breakfast. Excellent location.

Very noisy as rooms are above many bars restaurants below

The hotel is in a prime location within easy reach of restaurants, bars and bus transport. Loved the room very spacious (we had a Junior Suite). The rooftop pool and bar was comfortable and the staff were very friendly and accommodating. Breakfast was amazing but a little chaotic as peak times. Plenty of taxi's available within a 2 minutes walk.

The restaurant choice was very limited and very expensive compared to other restaurants very close by. Drinks were, in some cases, double the price. The noise at night from a Cocktail bar right next to the hotel was disturbing so a higher floor room would probably have been quieter we were on the 1st floor.

The included breakfast was incredible, the staff were professional & welcoming, the location was perfect and central, the price was very reasonable, the roof terrace would be wonderful in summer (we didn’t swim but we did enjoy the sun up there). The bed was comfy and the room was clean. We liked the little touches too (complimentary chocolates and drinks from the minibar).

A relatively minor thing but the shower has a rain shower and a standard shower head but the standard doesn’t attach to the wall. Unless you want to use it in a hand held way (I don’t) you have to use the rain shower and get your hair wet every day. Also we were on the first floor and were woken up every morning by chatter and noise from the cafe outside. Being ear plugs if this will bother you.

My wife and I recently stayed at the Barcelo Funchal Oldtown hotel and had a wonderful experience. The room was very clean, and the bed was comfortable, ensuring a restful night's sleep. The service was amazing, with the staff taking care of our needs to make our stay enjoyable. Additionally, the breakfast was very good, offering a variety of delicious options to start the day right. The hotel's location is perfect, situated in the center of the old town. There are plenty of restaurants and bars around, making it easy to explore and enjoy the local cuisine and nightlife. I would like to especially thank the Guest Experience Manager, Carolina. She was extremely helpful and fulfilled all our wishes, making our stay even more memorable. Overall, I highly recommend this hotel for its cleanliness, comfort, excellent service, great breakfast, and ideal location and outstanding guest experience.

First-floor rooms can be noisy due to nearby bars and restaurants.

This is the best hotel for the price in the whole Madeira. Best location you can find if you want some action and to reach everything easily in Funchal. I can say that we liked this hotel even more than the most expensive Savoy's in Funchal and Calheta. Less people, better food.

Please, do the rule that you can not put towels on the pool bed for the whole day... Some people just leave it for the whole day and it is impossible to find a pool bed to lay down.

Beautiful hotel with rooftop pool and nice interiors. Very kind and helpful staff.

You need to understand that this hotel is in city center close to rushy streets. If you keep your window open during night, then you can expect and rushy street noises at sooner morning hours - we had room on first floor on side toward street with local snack bar... There is no campus or hotel exterior areas. Parking is also not close to hotel. In best case you can park on seafront road - i.e. 100-150m far from hotel by walking.

Lovely location. Very comfortable bed. Lovely bathroom with great waterfall shower. Everywhere very clean & well maintained/serviced. Majority of the staff were friendly & helpful.

Although there was a lot of choice on the breakfast buffet a number of items were not labelled making it difficult to decided exactly what they were. The biggest disappointment was the ‘hot’ breakfast items. Nothing was hot! At the very best they were sometimes lukewarm but were more generally cold! Even freshly cooked eggs and omelettes were barely warm as they are cooked so slowly!