Very good location to see the city. I arrived after reception but their instructions for access was perfect and I had no issues. Decent breakfast every morning. Staff was friendly and helpful, recommending a great restaurant and letting me store my bag my final morning before going to the airport.

Could use more insulation …. Upstairs guests really stomped around every night I was there.

The hotel is in the very city center where you have everything at hand. Just around the corner from the cathedral or Avenida do Mar with all the buses going around the island. The staff are so nice and helpful! When I mentioned that I would have leave before breakfast they immediately suggested to bring something to my room in the evening and put it in the mini fridge for me. Also, they didn’t have a slightest problem with storing my luggage for a week, when I hiked across the island. The service was just perfect! The room was clean, quiet and well equipped. Would stay again.

Place was amazing. The receptionist Sonia was very helpful and she helped us to organise whole trip including renting a car which was much cheaper than at the airport. Hotel... WOW---- was very clean, very good contact in case of any problems. Amazing place right next to all the buses and public transport including near beach which was 5 min away. To swim was a little further 😉 breakfast also was included which was very good start of each day,!!! I recommend this hotel as you will see they exceeded the expectations!!!!

Everything was perfect.

The location was amazing, right at the heart of of the oldtown, the staff very nice and helpful, it was very clean, breakfast was good and there was even a bottle of Madeira and local cake waiting in the room, which cannot be expected from an appartementos

Outside nightlight of the building was just next to my window, and without proper darkening curtains, it was shining throughout the night. I believe pillows, at least in my room should be changed, washing will not do it anymore. The odour of mould from pipes of the bathroom is something I am not used to. Otherwise everything was very good quality-price.

Breakfast very good, everything fresh (slices of cheese, 3 kind of slices meat, butter, jams, honey, joghurts, cereal, milk, cooked eggs, tomatoes, mozzarella, salad, fruits, juices, teas, coffee machine with all type of coffees, hot chocolate, 2 types of bread, 4 types of breadrolls). A lady at the mornings cares about breakfast - very clean, quick and nice. Lidia at reception also extremely nice, was making phone calls about my reserved trips etc. I got a towel for our trip just in case of swimming in volcanic pool, we could leave our luggage till collection of airport taxi. All staff was very nice. They cared about us. At the arrival bottle of wine and a cake! :-) Nice surprise. We highly reccommend this place. Location brilliant!!!

Great location used when switching between relaxing in the evening at the capital and hiking / exploring the island in the morning / afternoon. Very clean and very friendly staff. Big rooms! A lot of choice at breakfast. Parking very close to the hotel and not expensive at all. Also the second option when not available at the hotel isnt far en is a little cheaper.

We didnt like was the bed. You could feel the springs pushing through. Knowing if there is parking available is only known at the day of checkin. There is however another parking garage nearby recommended to us by sao fransisco which is 7 to 8 minute walk.

Our room was spacious and ultra clean. The shower was hot, the bed very comfortable and there was loads of storage space. We had a balcony which was good although the view from it was less than inspiring; just some crumbling brick walls. Breakfast was good. Members of staff were very friendly and helpful. The welcome pack of Madeira wine and local cake was lovely and we had a hostess tray with make it yourself drinks in the room as well. The position of the hotel in the old town was perfect being near to bars, restaurants, airport buses, museums etc. We would definitely recommend this hotel.

We found the Wi-Fi to be very hit and miss. Sometimes it worked, sometimes it didn't. The hotel is very small, only 12 rooms so there is no real lounge or communal facility.

Very good location, friendly staff

Instructions how to enter the property came at the time we were on the plane. There should be warning in the beginning that nobody will be available at the time of our arrival, and we need to check for email or text

Everything about the Sao Francisco accommodation was excellent. Starting with the communication with the manager, then the location itself, which is fantastic, the room is clean, nicely furnished, everything is as described. The breakfast is good. Everything you need is on the menu, whether you like cereals, sweet or savoury breakfast, fruit salad, juices, cakes... The woman who serves breakfast is very friendly and takes great care to ensure everything is in order. The manager Sonia is very helpful to make your stay in Funchal perfect. We can only say the best for the manager Sonia and Sao Francisco accomodation.

the hotel is close to the centre of Funchal, the sea promenade (Marina) and the bus stops. Situated in a quiet street, despite its central location. Rooms are very spacious and comfortable, including the balcony, well equipped and clean. the cleaning service and hotel staff are excellent: kind and helpful, uncomplicated. Breakfast buffet not abundant but quiet sufficient. Wine and bol de mel at hotel's courtesy

noisy fridge, not quite a good view (though that was not why I chose It!)