Loved the room design — very modern — and the location could not be better for someone traveling by train. Some people might be put off by the fact that the facility is not staffed 24 hours per day, and when I had a problem with the wifi, I was unable to get it rectified until the next day. But that that point, the staff member on duty went out of her way to address the problem. I would not hesitate to stay here again and absolutely would recommend it.

Getting connected to the wifi was definitely a problem. Fortunately, while this was a work trip, I was able to get by for a night. Otherwise, no complaints.

The hotel has a very modern look. It's possible to self check-in with a code. The room is amazing but the star is the bathroom! We didn't experience much else because it was a short stay, and we arrived late.

The floor heating was making some noise when its fans were running. At least there was a control panel in the room and we could disable the fans to be able to sleep. It wasn't too loud, but enough to keep you up.

The hotel was next to the train station, which was extremely helpful. The staff was extremely nice and accommodating. At one point, my key card stopped working to allow us to get into the building and our room. I called the contact number for the hotel found in the email. They answered immediately and one of the staff left her home minutes away to come let us in and get us a new key card. It was amazing! They also allowed us to store our bags there after we had checked out and we’re waiting for another train. Amazing staff!

The key card access after hours can be tricky if you can’t get in, but luckily they will come save the day!

This boutique hotel is a standout, blending stunning marble elegance with impeccable taste in its design. The ambiance is sophisticated yet inviting, making every guest feel special. The staff are super friendly and helpful, ensuring a stay that's both pleasant and memorable. Breakfast is a delightful affair. Located conveniently, this hotel is an ideal choice for travelers seeking style, comfort, and excellent service. It's not just a stay; it's an experience that leaves you wanting to return.

This hotel is amazing. Modern, looks nice, clean, friendly, great location, breakfast very good! All our requests were dealt with perfectly, and they are easy to reach through booking chat or phone. The lady at breakfast was very sweet. Attention to detail and I would say the price for the area was more than fair!

All good, no complaints :)

Beautiful, modern hotel with thoughtful design throughout. The rooms are small but the details in the design are top notch . Interior design stunning. Great location , two minutes to train station or lake side . Breakfast and staff also fabulous. Chic & stylish only wish we had stayed longer and best hotel we stayed in all trip, yet one of the cheaper ones! Book now

The breakfast was awesome - according to my sweetheart; I had a triathlon compettition and had to leave early in the morning. The staff made sure to have "my" (small) breakfast ready earlier, awesome service! The location is very central right next to the train station, that fit our bill. The bed was exceptional, one of the most comfortable beds I have EVER had, and I slept in a LOT of hotel beds ;-) The staff was super friendly and very accomodating, mille grazie!

Great value for price, especially with breakfast included. The place was beautiful, spotlessly clean and clearly newly designed and decorated. Right next to the train station and 2 min walk from the lake. Everybody was really helpful before and during our stay. Would definitely recommend!

Tiny comment: it would be great to have some vegetables in the breakfast buffet and salt&pepper on the tables. But that’s really nitpicking, overall it was really great!

The room was nothing like j expected. It was way more comfortable and enjoyable. I loved that the place was quiet and relaxing while being close to the train station making it easy upon arrival and check out. However, it was a bit hard to find since it is kind of tucked behind the coffee shop.

It was hard to figure out how to use the light switches but staff was very kind to show me and help me understand.

Very quiet so don't worry about being so close to station. This and the Ticino card provided by hotel allowed us to take numerous day trips, and even go down to Lugano and back for dinner. Few minutes walk to lake, but don't stay here if you want a balcony and lake view. Good breakfast and helpful staff.

Room was 18m2 but modern, stylish and well set out so didn't feel cramped.