Good location, buss stop close to hotel. Breakfast normal standard continental.

Some surfaces at room might have been cleaned better. Empty freeezer.

staff were friendly. booked for 2 adult one child but unfortunately no spare bed on arrival, just a double. this was rectified very quickly though although the child bed has definitely seen better days. the bed was comfy. good budget option but could do with a refurb soon.

pillows terrible! very old and lumpy and way too soft, even with three I still didn't have neck support. balcony extra 30 euros a night which I found excessive as there's no view. just handy as husband is a smoker and had to keep going down to front of building to smoke.

The breakfast was excellent. Room very clean and comfy. Receptionist very friendly and helpful.

Loved everything. However unfortunately when we departed I accidentally left my gold necklace on the bed sheets/quilt. When I arrived home and phoned the hotel they said that if they found something will call back. I also send them an email and a message through booking.com. However they answered back and said they had found nothing. I am positively sure that I left my gold necklace (which holds great sentimental value) together with a pink pocket on the bed sheets/quilt. Personally I seriously doubt whether the housekeeping department have actually been informed or whether the person who cleaned the room after our departure was questioned.

The reception stuff was very nice. The lady who served me was sweet. Unfortunately, I don't remember her name. It's very, very easy to get to the hotel by public transport either bus 4,10 or 2. Shops are also very close to the hotel, less than a minute to walk to. The ambience is good,and the hotel is quiet. The Wifi is strong and very easy to connect. The room was clean and cosy. I asked for the bed to be a king size instead of twin, and on short notice, it was done. They also have a wellness centre and spa if I remember correctly. It's a good value for money, I enjoyed my stay.

I have nothing I didn't like about the hotel,everything was perfect for me.

Comfortable room for 3 people, with great facilities. Shower and toilet were clean. Large space in room. Hotel staff were kind and helpful. The hotel bar is a great place to hang out and chat. Relatively close to Salzburg centre, easily accessible by taxi and bus.

Shower had a transparent glass wall, which made staying there with a combination of friends and family a little bit awkward.

Everything was great! From the minute we walked in the lady on reception was so friendly and nothing too much trouble. Room very clean, beds comfy. Wellness spa was a added bonus too,but we we unlucky that the steam room was out of order which was not there fault. Breakfast was really good choice and tasty, waitress very friendly. Location was perfect as bus stop outside hotel, bus 10 takes you straight to airport.would definitely recommend. Can not believe the people who have given negative feedback!

The room was a good size and comfortable. All the staff we met, were very friendly and helpful. Handy location for main bus routes. Choice for breakfast buffet was excellent and plentiful. Prices of coffee/beer reasonable. Nice towels. Public areas very pleasant and toilets very clean and well stocked. Good supply of toilet rolls etc.

The floor of the shower in room 102 was very slippy and also not solid, so even for someone who has good balance, it was very unstable. There was a shall leak at the corner edge of the shower coming out onto the bathroom floor tiles. The taped edge of the toilet door was coming loose. The fridge light came on when you opened the door, but it was not cold at all. We did not know there should be a refreshment tray in our room, but when she found out it was missing, the receptionist bought one to us.

Demanding accommodation, friendly staff, comfortable bed, cleanliness, 20 minutes' walk from the center

After originally booking for one day, we also booked the next day on booking.com, specifically so that parking would be free. In comparison, the reception asked for the parking fee

Staff - accommodating, kind, helpful Room - big - clean - downside was airconditioning not functioning for two days. Technician not available during weekends Location - perfect since trams & buses pass by the hotel. No need to go to central station which saves a lot of time Breakfast - though the same everyday, it's still good & has many choices from fruits, meat, bread, cereals Towels - still new I recommend this hotel😉

Shower cubicle - the floor is slippery. Management should consider putting bath mat to avoid any untoward incident There should be standby technician to repair the aircon especially at this time- summer & peak season. Price I got at booking.com is expensive compared to booking directly with the hotel

Room was Spacious. Location ok - about 2 kms walk to the main attractions and platz. Beds comfortable. Breakfast was great - really liked it though surprisingly had no provision for toasted bread. Staff was courteous and efficient.

Caution about the Bathroom - they have see through glass doors so felt a lot uncomfortable taking a shower. No of plug in sockets were less for charging gadgets. Lighting in the room was less. If you need anything from housekeeping make sure you have them in evening only as wont get anything late night or early morning.