The hotel is charming. Our view wasn’t of the fortress, but our window did lverlook a lovely house across the alley. Unsure of whether someone would be there, we kept our curtains down at night, but we opened them up during the day. Very pretty view. The room was quite nice, beds were comfortable, the air conditioner worked well after some adjustments made by our lovely receptionist. We liked that there was a mini fridge and the bathroom was modern and nice. We popped a tyre as we were arriving at the hotel and the receptionist did not leave my side until we got that three changed. She got her hads dirty and didn’t care. It was so comforting to have help in that moment. Breakfast was delicious, with a variety of yummy food, teas, and coffee. Huge asset. Location is hard to beat.

Slightly outdated. The mini fridge had a bit of an odor and my kid slipped and fell on the bathroom floor (not the shower area but outside) after she got it way too wet. Just keep the floor outside the shower dry and you’ll be fine. We did need tl ask for help with the air conditioner, but that was solved quickly. No phones in the room, no biggie.

- location: view towards the Tsarevets Fortress and surrounding hills - lovely terrace where we could watch the light show from the fortress - kind and helpful staff: we had a problem with our bathroom as it was not thoroughly cleaned. I mentioned this to the receptionist and the problem was solved quickly. Moreover, due to this issue, the hotel provided us with free parking for one day. Normally, we would have had to pay. A very kind gesture from their side. - good mattresses - parking: although small (with 8 or 10 parking lots), it is great that they have it.

- cleanliness: we stayed one night, the towels and sheets were indeed clean, but the bathroom was not. The door was dirty, the toilet had urine spots and traces of feces, mold spots in the shower as well. Also, the flushing system of the toilet was broken. However, the toilet was cleaned after we made a complaint at the reception desk. Also, the flushing system was partially fixed, but my recommendation is to replace it completely. Cleaning, especially in the bathroom, should be done with a keen eye for details. - breakfast: low quality products and lack of variety. Coffee was extremely bad. - bad pillows - not very clean rug - old furniture - noise from the street, even with the windows closed (it is a busy road even during the night)

The hotel is located close to some of the main attractions of the city. The area is quiet and the view is excellent. The general appearance of the hotel is pleasant.

The breakfast is functional but quite modest. Omelet is not part of the menu. For a decent coffee you have to pay extra. There is no elevator (if you have a lot of luggage and are staying in the upper rooms, it can be quite demanding)

Amazing location, the view was directly to the fortress! The breakfast was nice, the entrance was very cool. Big bathroom. Generally clean, clean bedsheets. The staff was super kind especially the guy that was for the evening shift.

The toilet cover was very dirty with pee stains from previous users. The bedside table lamp was damaged and couldn’t be used. The access to the power plug for the electric water pot was difficult - I had to move the entire fridge counter. The yellow counter in the bathroom was damaged by the water and didn’t look nice. The bed covers were too narrow and too short.

Fantastic view, excellent location on a small old street, a short walk to the fortress. Old (historical) building renovated with charm Parking a few meters away. Good breakfast.

small details, I leave them here, maybe the owner reads them: room 402 needs replacement of balcony windows (double glazing that lost airtightness therefore are misty), WC flushing valve needs replacement.

This is the hotel with the best view in Veliko Turnovo!! Absolutely amazing rooftop terrace! The room was spacious, comfortable and very clean, the receptionists were very kind and friendly, we had tasty breakfast included in the price and the location is just next to Tsarevets and the Old Town. The location is superb and the parking is very close. It costs 15 BGN per day. Great value for money and I highly recommend this hotel. We will definitely be back on our next trip in the area.

The room was quite big and true to the description, it had a view right towards the old castle. The location is also great, within a few steps from the aforementioned castle and a max 30 min walk to any sight. Overall a pretty good option for a visit to Veliko Tarnovo.

There was a bit of an unpleasant smell coming from the bathroom. The breakfast was alright, but it could use a bit of improvements.

Very nice hotel,great view of the Tsarevets Fortress from the terass on the top floor. No view from the room.Parking is available, nearby,(at 15 leva per day),or in front of the hotel,if the place is available(no cost). Breakfast is not great,but you can find something to eat. You can walk to the city center ,it takes about 15 minutes.Overall,a very nice stay.

Perfectly placed in old City center with great view to fortress from room or the terrace above. Big size room, good natural light. Parking lot just next to the hotel, nice lobby decorations, decent breakfast. Friendly staff.

One thing should be said here because i didn't receive apologies when signaling this, I just received thanks for noticing: the butter from breakfast was expired since 2 weeks! (and I eat it before notice) :(

The view is stunning, the staff very friendly and helpful. The room's spotless breakfast was ok to good. Parking reasonable cost and a short ride/walk to the centre. Tzaravetz is opposite the hotel.

No coffee in the room, however there was a kettle which means we could have bought some and there was completely coffees with breakfast, so not really an issue