This is what I was looking for: A reasonably priced option that is clean and quiet with the basic amenities. I appreciated that they were able to give me a room on the top floor when I asked. The staff was good.

I would have liked to have a chair with a back. The two small chairs provided had no backs. I did not spend that much time in the hotel room, that was not my intention. BUT, I did want to be able to sit down at the desk and lean back and relax, even for an hour, at night before bed, or first thing in the morning. Also, only one pillow per bed is provided. It would be nice to have two pillows per bed so that if you want to sit up in bed and use your computer or watch tv you can do that comfortably

Husband and I were there for ten days. The staff have been courteous and helpful. We stayed in the twin room with bath. We expected the room to be small, since we were in Japan, but the layout is well designed; making the small room as spacious as possible. There is tea and kettle provided in the room, as well as some toiletries and yukata. There is an ac which helped us on the swelteringly hot summer days. The bathroom is designed so as the entire room is a shower, so you can shower separate from the bath. The toilet, as expected in Japan, is separate from the bathroom. This is handy so if someone is having a shower or bath, another can use the toilet without disturbing. There are two sets of curtains on the window one sheer to let light in and allowing privacy, the other to darken the room, perfect for at night. There is coin laundry on the premises, however, the dryer is weak and doesn't dry well. My husband and I just air dried our clothes, appreciating the fact that we could wash clothes at all. On the main floor, there is a microwave/toaster oven and an espresso machine for coffee addicts. It was lovely to be able to soak my aching body in the bath after an eventful day. We were able to completely relax in the room, and the soundproofing was decent. There is a convenience store around the corner, for travelers needing anything from food, drinks, snacks and booze. A short walk away, is a metro station as well as a bus stop.

As specified previously, the dryer provided didn't work very well. However, my husband and I were just happy to be able to wash our clothes at all, instead of by hand. We just dried our clothes by hanging them in the room.

Great location, convenient access to busses, metros. Everything only seemed one bus/train ride away. Major shopping district to the south, never a lack of food options. Reception was friendly and provided advice and other amenities free of charge. Entire hotel was clean and looked very nice, especially the detailed lighting. The room was decently sized, with a small closet and hangers, a safe, and some space for suitcases. The rooms on the higher floors facing away from the street had great sunrise views.

Shower makes the entire bathroom floor wet. Not a deal breaker, just bring a pair of rubber slippers. Tap water had a funny taste, but there is a filtered tap downstairs.

Booked this place for two nights in mid February 2025. The nearest subway station is Karusama Oike station, which is about another 500m walk to the hotel. The location is calm and quiet, reachable within walking distance to most places, but also secluded from tourists places and traffic. It's about 800m walk to Nishiki Market. Other places such as Nijo Caste, Kyoto Imperial Palace, Kamo river is about >1km. It's doable if you want to walk, but you're eventually going to use the transit buses anyway to get around in Kyoto. I chose this place because it was near the Kamo river, I jogged along the river, towards the Kyoto Imperial Place, then to Nijo castle and back to the hotel. In terms of facilities, the room is relatively larger than most hotel rooms in Japan for the price range. I've booked for one person, they gave me two beds. They also provided yakutas to be worn as pajamas. I'll definitely book this place again the next time I'm coming to Kyoto.

Just fyi, tourist tax 400 JPY need to be paid upon arrival.

This was the nicest place we stayed in on our Japan trip - only stayed for two nights and wish we could have stayed longer! Quiet hotel in a quiet and friendly neighbourhood, but within walking distance of convenience stores and just a 5 minute walk away from the nearest station. Our beds were comfortable, room was clean and quiet and the blackout blinds guaranteed a good lie-in! There are coffee making facilities in the room, but also downstairs in the entrance lobby. Staff were lovely and helpful - my husband needed to see a doctor during our stay and they went out of their way to help. Would definitely stay here again and recommend it.

Would have been good to have a few shelves or bed side table to put a drink/ book/ phone.

It was a lovely small hotel tucked away in a quiet side street. The rooms were very spacious and the seperate toilet was great. About a 10 minute walk to the market and train station. We booked two rooms for 3 of us, one king and one tatami and both were great. The tatami room was great for sitting around in.

The only complaint I had was with the strange shower set up in the bathroom. You couldn’t take anything in without the shower wetting it. The rest of the room was well thought out, I personally found the bed and pillows very hard.

The location of the hotel was fabulous. In a quiet neighborhood within easy walking distance to the Metro and the Cool Nishiki market area and shops.

Although the hotel was in a quiet location and our room was quiet we could hear quite a loud noise from a facilities cupboard next to our room. It appeared to be a noise from the plumbing when other people were using water for showers. It was quite annoying but when I tried to explain to reception they couldn't understand. We were staying 4 nights so we hoped it would be rectified but nothing was done. It's a shame because other than this it was a really good hotel.

The best part of this place is the size of the room for the price I paid for, And the location of the hotel is around 15min walk from a metro station and a bus stop. Around 5-10min walk from a 7-eleven ,or familymart The room is clean and spacious, The staff was extremely nice. Nothing to complain for.

Everything was nice for my stay here, Maybe the only downside if i had to give one is the window view. Its non existence for my room, But for me that wasn't an issue at all.

The neighbourhood was quiet and I love that it’s close to the main city area but also tucked away. Convenience stores, bus stops was a short walk away. The room was a good size for Japan. They were also super accommodating with the check in time, we had train delays so we ended up arriving close to 12am, although the reception was closed, they still organised a way for us to get our keys.

I think the mattress can be softer, my friend and I both had back pain the next day. We told the staff member and they were happy to add a soft mat layer but we still find it a little too hard.

Our stay at Carta Hotel Kyoto Bettei was exceptional. The hotel exuded a distinct charm, making our experience truly memorable. Our spacious twin room boasted a generous layout with an enchanting view of the bustling street below. The beds were a highlight of our stay, offering unparalleled comfort with their plush mattresses and pillows. Convenience was at the forefront of our experience, with the hotel's proximity to transportation hubs. A mere 5-7 minute walk to the metro and a 2-minute stroll to the bus station made exploring the city a breeze. The central location also allowed easy access to the main attractions, enhancing our overall itinerary. The staff at Carta Hotel Kyoto Bettei were incredibly hospitable, going above and beyond to ensure our comfort. The complimentary coffee machine was a delightful perk, and the laundry facilities, complete with free detergent, were a lifesaver. For a nominal fee of only 500 yen, we had access to both the washing machine and dryer, adding convenience to our stay. Furthermore, the vicinity of numerous 7-Eleven and Family Mart stores provided added convenience for any necessities or snacks we required. Having stayed in hotels across Tokyo, Osaka, and Kyoto, we can confidently say that Carta Hotel surpassed our expectations and stands out as the pinnacle of hospitality.