Ok so it's an old building and there are signs of this i.e stairs are a little challenging when negotiating them with cases etc, nothing is quite level so things like the wardrobe door had to be firmly closed or it would swing open and anyone walking out of the bathroom could come a cropper walking into it. If you want sterile and uninteresting (you could be staying anywhere) there are hotel chains in nearby towns. If you want immaculately clean, wonderfully helpful and friendly staff and great food (the breakfast menu was especially good) then you're in the right place. We were here to attend a funeral and, being city dwellers, expected to be able to get a taxi easily. This was not the case we discovered. The staff member doing the breakfast shift kindly pointed us in the right direction to walk to the address we were looking for using her phone. As it happened we got a lift from another attendee but walked back the way she'd shown us and it was a lovely walk along the canal. All in all, apart from the occasion we had an all too brief but lovely stay. We also had quite a wait between booking out and getting our return train back to Newcastle but our luggage was kindly stored for a couple of hours while we went for a look around the town. Thanks guys!

I struggled a bit with the stairs as I have 'dodgy' knees so if stairs are a little steep I have trouble walking up them. I have no doubt, however, that if I'd mentioned this during booking we would have been accommodated for.

The room was clean and in a great position near the canal and a short 10 min walk into town. The breakfast was also excellent as was the beer and cider in the bar in the evening.

The only real issue was that there was only one member of staff on the bar at night and at breakfast. I felt sorry first them because they were working so hard to help us but its too much for one person. Also the blind in the bathroom has some of the slats missing which meant privacy from people sitting in the beer garden was compromised.

The location was good as it was next to the canal and easy walk into the town. The staff are nice and friendly. The restaurant area wasn’t very warm for our evening meal. We had our Breakfast in the pub area which was quite cold the meal was great but reasonably expensive and you paid for coffee on top of the cost which I think should have been included at that price or at least our second coffee should not have been extra

Comfortable and close to where I needed to be, the best thing about it though was the wonderful lady who took the time to phone and leave a message to tell me how to access the accommodation outside normal hours, she left a key in my room too! Work overran and I didn’t arrive until 2am, I was exhausted and so relieved when I picked up her message and found my comfortable room. Thank you. I’ll be back.

Warm room, hot water shower, clean, good food (excellent pizza, full English breakfast & eggs on toast), helpful staff. Location good for walks or cycles along the canal. Walk to town centre only half a mile. Car parking on site. Super beer garden good in summer, but we came in a freezing November!

Booking.com website misled us about breakfast with totally wrong information which staff said had never been true (now corrected). There is a good breakfast menu from which you can buy as many or as few items as you want. Porridge was the only cereal, but there is a good full English cooked breakfast plate for about £11, coffee £2.20, eggs on toast £6.50, also toast & marmalade & other items we didn't sample. The bed mattresses could have been firmer.

Super location, relaxed bar atmosphere downstairs, really comfortable room. Peaceful and relaxing with excellent breakfasts. Easy to come and go at any time.

Only minor points: 1. Shower hose fitting was wobbly and cage for shower gel loose on wall. 2. Email after booking offered to arrange taxis so rang for this, then reminded while en route but nothing arranged before arrival at 10pm. Was squeezed in by local firm ok for following morning, a relief as I was attending a funeral.

Staff were so helpful. The location was lovely..right on the Canal with all the canal boats. The food was cooked to order and was delicious. The bedroom was very large and cosy..the beds were comfortable and a lovely view of the garden. The room could have been a bit brighter (that's just a comment) 😃 The bathroom was a bit narrow on entering..again just a comment.

All was excellent

The Sunday Roast home style dinner in a above average quiet dining room

Our bathroom window shade was broken about which my wife was disappointed due to a lack privacy. I reported this to the lady who checked us in but she was not sympathetic to our concerns. She said she would ask the manager but she never did.

We stayed here two years ago and really enjoyed Bradfor on Avon and the Barge Inn. The Inn is charming, and the location on the canal is great to watch the narrow boats. Their Sunday Roast was outstanding. We were there for 3 nights and ended up eating there for all of our dinners.

The kettle in the room put out only a little bit of hot water at a time. We mentioned it to the staff and asked for another one but nothing was done.

Food was amazing ate here both nights. Staff were brilliant really friendly n H no Room was very small but ok for 1, little tired in places Carpet on stairs was loose I nearly fell down them. I don’t have coffee machine at home would have appreciated instructions on how to use

Worried the door up to rooms from outside wasn’t key operated