This is clear 5 Star hotel which is meticilous in their cleaning practices and go a long way for their clients. The Michelin restaurant in the hotel was excellent both in terms of service, combination of flavors and quality of the produce. It is reasonably well located, opposite a mall and 20-30 min walking to the very center of Belgrade. Staff was excellent. If you book here and expect worldclass service level with very comfy bed, well sized rooms and bath rooms. Welcome- you have found it.

For me as "Western" European they only negative surprise was breakfast choice when it comes to cheeses was relatively limited- it was just gouda and a local cheese. The quality of the product that was offered was excellent though. An advice not related to hotel- make sure to book taxis via hotel to get the right ones.

The best pillows in all the hotels I have stayed in! Staff were all kind and helpful, especially Sasa a valet, cooks and waitress and waiter at the morning breakfast, a house maid on our floor, a lady at the reception whose name i forgot unfortunately ... well everyone really! Hotel was clean spotless clean, our rooms were always re-set when we left for outing!!

smoking but that is something that is outside of their control.

We booked the hotel to be close to Usce park where the Rammstein concert took place. The hotel is modern and has everything you need for a comfortable stay. The breakfast is extraordinary. It has the whole variety of products you can think of! The interior of the hotel is very modern and pleasant. There is a parking on additional cost.

The price was 2 times higher than the regular hotel prices due to the concert but I guess this is normal for such days. The parking was 25 euro per day which is not included in the room price. There is additional fee that the hotel is charging when you are paying with card for the currency exchange rates.

The Spa was very good. The Hotel very central for my business and the service efficient

I was unlucky as I arrived on the day of a big convention ongoing in the lobby area with very noisy music until late. I was tired and had a bite in the Tea Room but the noise was excessive. No chance to go anywhere else. It is not acceptable in such a highly rated Hotel not to be able to escape it and being imposed it for the whole evening and night.

Attitude of hotel personnel is impeccable. Nothing it too much to ask for. Always smiling, very attentive to guests - the ladies from Lounge represent Serbian hospitality at it's best! Location of the hotel, the lounge view, top class facilities - these create a very unique experience. Special praise goes to Metropolitan restaurant, which converts into a true gourmet place in the evening. Amazing, when you really feel as a long waited and cherished guest, while actually being on a trip in a foreign country.

I liked my experience

Very modern luxury hotel. Very good and spacious rooms. Convenient facilities and good food. Helpful staff. Good airco in the rooms. Very good beds.

The ligths in de bathroom could be better - second room i use at this hotel and rather darkish in the bathroom. Price varies a lot from day to day i guess, i paid between 300 and 450 euro. Unclear why as the first time the hotel was much busier than the time i paid over 400 euro.

Everything was exceptional, from the valet service, house keeping, restaurants, reception staff. The hotel design is stunning and the indoor water features create a zen chilled ambiance. Various pieces of artwork, which I assume are designed by local artists are for sale,or can be duplicated for you. I can't fault it.

The fact I could only spend two days there. There is nothing there that is not too like.

The facilities were good, the staff was very nice and helpful all you would expect from this range of a hotel. It was not the latest built hotel, but well maintained. The location was ideal for us, but its not the most central tourist area.

The hotel as most of the city is very smoker driven. Consider European Union prior to 2000, were smoking was allowed and normal almost anywhere in-doors, this meant that food areas were often stinking of smoke, or that the lesser attractive tables were for non smokers, and no clear air division between the two areas.

Spotless clean room and hotel Nicely decorated Everything you need from toiletries to slippers and coffee machine Soundproof room and very comfortable beds and pillows Nice views of the city Restaurant on the premises with excellent tastes in the menu (Michelin 2023) Parking within the hotel was a must for us and we were not disappointed, there is a big entry-exit controlled parking Excellent internet speed

You need to go outside the hotel to access the parking lot but not a big deal. No free parking for hotel guests.

Location was great, close to the Usce park (perfect for the people who come to the concert), the breakfast was nice and had a big variety of everything. The room itself was nice, beds are comfortable.

Two points to mention: 1. The breakfast restaurant was too small and people could not find the place to sit. 2. You can not use the SPA area after check out.