Well, where to start? This was one of the most memorable travel experiences I’ve ever had. What might seem like just a hotel truly felt like a second home. From start to finish, the staff made me feel completely at ease, more like a guest in a home than in a hotel. The premises and gardens are beautifully maintained, and the Conservatory Restaurant is spectacular for every meal: breakfast, lunch, and dinner. The proper turndown service and all the little touches make it the perfect place to relax and escape the crowdedness of the city. They have award winning gardens and it is mesmerizing to wander around every morning to relax. This place has already claimed its role as a true second home and I’m genuinely grateful to every staff member for delivering such quality and warmth. Truly amazing.

Nothing

An Unforgettable Stay – Highly ! From the moment we arrived, we were struck by the beauty of the hotel and the exceptional care that has gone into maintaining its stunning gardens. The entire property is immaculate, blending elegance with a warm, welcoming atmosphere. The staff were absolutely outstanding – incredibly friendly and couldn’t do more to help. Always smiling, attentive, and genuinely eager to please, they made our stay feel extra special. The attention to detail throughout the hotel was remarkable, and it was clear that guest satisfaction is a top priority. The on-site restaurant was another highlight, coming very close to excellence with both its menu and service. Every meal was a delight. A particular thank you to Zanele and Kelemohang, whose kindness and joyful energy truly stood out and left a lasting impression on us. We highly recommend this hotel to anyone looking for a peaceful, luxurious, and memorable escape.

It was truly a wonderful stay! The area is very safe and green. The hotel’s garden was like a little paradise—every corner was thoughtfully designed. I also loved the design inside. The fireplace was so cosy. The staff were kind and helpful. Both the restaurant and the breakfast exceeded my expectations—everything was delicious and beautifully presented. The champagne and wine left in our room were such a lovely touch. They paid so much attention to detail. It was my husband’s birthday and an early honeymoon for us. We were so glad to stay there. Everything was perfect. I can’t wait to come back!

Stay was amazing, if you like quiet locations and peaceful serenity, the hotel had a good attention to details and you're met with warm welcome on arrival. The facility is well situated and so many places to wander around. Restaurant and lounge were comfortable and beautifully decorated as it flows all together. The bed was comfortable and sheets were soft and smelled fresh, and room service is on point.

Nothing, however late night menu, didnt give much of options to choose from as when asked always said couldn't honor and have alternate options.

We loved this beautiful,luxurious, historic hotel. The artwork, the comfy sofa’s and fireplace in the lounge and bar was very inviting. Our room was on the top floor in a room with a gabled ceiling, something akin to being at Downtown Abbey, but Dutch. While we loved our room, the comfy bed, the soaking tub and sitting area overlooking the garden and pool, the next flight down on the second floor I noticed the garden terrace rooms were beautiful, with full French doors leading out to a private terrace. I wish I had known about them. The garden off the dining room was spectacular. such a pretty view.Later we walked outside and remarked that the grounds were really a small botanical garden with the 2nd largest and oldest Cinamon Camphor tree in South Africa. Really a stunning place to stay.

Having come from a 9 day, first class safari in Botswana, where the service was 110% impeccable, I hate to compare anyplace after that. As mentioned the room was comfortable and fully stocked, but the room attendant, didn’t remove dirty glasses with new ones and I asked for 4 bottles of water and only received 2 and we could have used a couple more small towels. But honestly it is easy enough to remedy the situation and perhaps the management can emphasize this to there housekeeping staff.

If I could give 20 as rate wouldn't be enough! I have never seen so much lush greenery so perfectly maintained! The gardens at The Cellar Hohenort are an absolute masterpiece—every corner feels like stepping into a dream. The attention to detail in preserving such vibrant natural beauty is simply extraordinary. But what truly sets this place apart is the staff. They are nothing short of incredible—warm, genuine, and so refreshingly down-to-earth. Their kindness made every moment of my stay unforgettable. Every aspect of this property exudes perfection, from the immaculate surroundings to the heartfelt service. It’s not just a stay; it’s an experience that feels like a dream come to life. I can’t recommend The Cellar Hohenort enough—it’s a paradise I’ll never forget.

I had to leave...! 😤

Everything about the hotel was perfect - from the initial welcome at reception, to the managers always making a point of circulating and talking to all guests. The food was superb, ambience amazing and our room was delightful. Nothing was too much trouble for the staff and they were most accommodating to all of our requests.

Whilst they do offer chilled water, the only thing I could possibly suggest would be to offer some form of drinks/food service whilst sitting by the pools.

The Cellars-Hohenort is a special hotel. It offers an experience that's hard to beat. The historic buildings have been beautifully restored and perfectly blend comfort, character, and style. The gardens are amazing, and the decor is full of surprises. It's in a lovely and quiet area, and even though it’s sophisticated, it’s easy to relax. Our teenagers loved every minute of it! Breakfast was always a highlight. The real standout was the staff. The service was always attentive and friendly. You definitely won’t forget a stay at the Cellars-Hohenort.

It is difficult to fault Cellars Hohenort on anything.

Service was so lovely and welcoming even after a break of 2 years! Special call out to Ethan and Quiet who are truly fabulous- discreet, professional but wonderfully warm and friendly with a lovely sense of humour. Beda are magnificently comfortable and the hotel is a real sanctuary tucked in a quiet corner of the spectacular area of Constantia. Spa equally superb. Wonderful service but make sure you book in advance; it gets busy!

Nothing

Everything was amazing. We wanted luxury, and we got it in bucketloads! This is, to date, the best hotel I have stayed in in the Cape. Attention to detail was 1st class. Very comfortable beds and lovely bathroom with a separate dressing area. We also had a lounge area with a complimentary, well stocked mini bar. Such a nice touch to also include bar snacks. The whole estate is gorgeous, and Constantia is beautiful. The staff were so helpful and happy! They even have a resident tortoise! Food was plentiful and delicious.

Absolutely nothing! Loved our stay and will definitely return next trip