We stayed at Home Suite Hotels Rosebank for four nights and had a genuinely great experience. Check-in was smooth and efficient—even though we arrived quite late in the evening, we were warmly greeted at reception and shown to our room straight away. The team gave us helpful information about the hotel and even tried to assist us with ordering food that first night when the restaurant had closed. We stayed in a standard room, which for the smallest option was still spacious plus clean, and very comfortable. The bed was especially cosy, and the room included tea, coffee, a fridge, WiFi and a TV with Netflix etc. We also had access to a shared balcony, which was a lovely extra and gave us a bit of fresh air and space. The room was cleaned daily and fresh towels provided if desired. The vibe of the hotel is modern but relaxed. It seems well suited for business travellers in mind, but also worked perfectly for us on a leisure trip. The location is excellent—set in the lovely area of Rosebank, just a short distance from the mall and various entertainment spots. We felt safe the entire time, with and the security staff were friendly and professional, just like everyone we met. We didn’t try the breakfast, but we did order dinner from the on-site restaurant and snacks, and the food was really good—delivered promptly to our room. A real highlight for me was the personalised welcome gift they left for me on arrival, tailored to my own profession and hobbies. Such a thoughtful touch and something I’ve never experienced at a hotel before. And of course, Hazel and Maggie—the hotel’s two adorable dogs—were the sweetest surprise. Friendly, well-behaved, and such a cute, homely addition to the hotel. I’d definitely recommend this hotel for solo travellers, couples, or business trips. There are larger suites available too, which would be ideal for longer stays.

The location was particularly good. The neighbourhood was very safe, compared to other areas of J'burg we visited. We could walk freely to the local shopping Mall (10 mins) and we used Uber for further exploring. All the staff were very helpful and friendly. Breakfast was excellent and the breakfast staff were particularly attentive. Our room was very spacious and quiet, and the bed and pillows very comfortable. We would highly recommend the Rosebank, Home Suite Hotel in J'burg, it was excellent value, and we will definitely stay again.

Great personal

Dogs everywhere even in the breakfast hall

Home Suite Hotel Rosebank is one of these unique smaller hotels with a specific character that makes travelling special. The interior layout with its many textures and great colour combinations makes one want to stay just one more night. Cleanliness is second to none and - believe it or not - we have finally been able to replicate the standard of "an excellent mattress" by comparing with Home Suite Hotel Rosebank's perfect beds!

We experienced a couple of worrying mishaps with the room and kitchen staff and addressed them with the reception. Breakfast comes out slow, especially when the dining room fills up.

Awesome and friendly staffs; excellent communication (fast responses via WhatsApp); best host (Maggie & Hazel); amazing breakfast in Rosebank area; best team/services at the breakfast; heavenly comfy mattress; best sleep; super clean room; best shower experience (super awesome water pressure, sustainable/non single-use toiletries; great shampoo..); modern & sleek room decor; great coffee and tea in room; the steak and food we had for dinner at the hotel is much better than The Grillhouse Rosebank (a 5 stars restaurant) ;

rooftop bar is currently closed but you can order drinks at the restaurant on the ground level and have drinks anywhere as you please;

Breakfast yes, but was included by me in booking but staff warned us about having to pay each morning, saying afterwards, they will address it, but every morning someone checked if we prepared to pay the R250. Very annoying.

Room 212 aircon blows down into face when trying to sleep. We paid way too much extra just to get access to room with bath, even after discount Traffic noisy - did not get the room away from roads, as requested in booking, also had to upgrade to get bath after requesting it in booking.

Home Suite Hotel Rosebank is located centrally in Rosebank, next to Gautrain Station and the Rosebank mall. We felt very safe here. The staff was extraordinary friendly and helpful. Breakfast was super tasty and of high quality. Our room was much more spacious and comfortable than we expected and had a stylish interior design, like the rest of the place. We can highly recommend Home Suite Hotel Rosebank!

What a fabulous hotel with exceptionally friendly and helpful staff. We pre-booked a driver, Hugh, through the hotel for our party of four and he absolutely made our Johannesburg stay perfect and one to remember. We enjoyed trips to Lesedi cultural village, the Cradle of Humankind and Johannesburg and Soweto. When we heard that Maroon Five were playing at the stadium, Hugh even arranged at a moment's notice through the hotel travel service, to take and collect us from there! What an incredible service he provided and what an asset he is to Rosebank Home Suites!

Everything was great!

Home Suites Rosebank is a fantastic place to stay, the staff are friendly and helpful, the place itself is welcoming and very comfortable, the little restaurant/bar is lovely and the food is very good, no need to go out if you would rather stay in. The 2 gorgeous dogs, Hazel and Maggie are a treat and very loved. The area surrounding the hotel is lovely and we actually walked to the local mall which is only 1 km away, it was very safe, although I would not do it at night time. We would absolutely recommend this hotel as the place to stay. The hotel arranged for us to be collected from the airport by Mousa (spelling) and one of her drivers took us out for the day to local tourist intersts, we would also highly recommend you use this service.

There was nothing to dislike.

The food. Perfect steak and proper eggs Benedict. Not often you come across authentic eggs Benedict. Hollandaise sauce spot on. Hazel and her new companion, both rescue dogs. Some people may not like the dogs coming into the dining area, though. Professionalism and friendliness of all staff. They certainly go the extra mile. Staff are fantastic. From the security guard Trish and Sipho. The manager is very helpful. The staff were charming and helpful. It was my husband's birthday. They went the extra mile with special Birthday messages.

One waitron is not enough to deal with 16 people arriving for dinner at the same time, as the waitron concerned had to deal with delivering room service orders and deal with all the diners in the café. However, the quality of the food makes up for the wait. Dont be in a hurry. Breakfast is pretty speedy.