The support given by the hotel staff was really top notch. Every message to us was in very well spoken English, there was great instructions with pictures inside the room itself. The TV was already set up in English. It was extremely helpful for us. The property is in a good and well-placed location. There's Chungmuro and Myeongdong subway Station both within a 5-8 minute walk. There's a convenience store on the bottom floor of the building. There's lots of restaurants and coffee shops galore nearby. Included shampoo and body, pretty good value for money.

Our room had poor airflow. Pretty much anytime we walked in there was a bad smell and it felt stuffy. But once we turned the Aircon on it went away. Like most places in Korea the bathroom is a wet room as there's not a shower curtain or anything the water would go everywhere. If there was a mop or something it would have helped with clean up but there wasn't. Also in the room instructions it said that a room cleaning service only happens for guests staying more than 4 days (we were only staying 3) but when we returned to our room after day 2 we found it had been cleaned and some empty bottles and a bag we had been saving were thrown away.

Excellent location, very friendly staff from the first contact, to information on how to get to the accommodation, and to the very end. The rooms are a bit smaller, we didn't have any view, but that didn't diminish our satisfaction with the accommodation. The location is really great and we could visit a lot on foot (Insadong, Cheonggyecheon Stream, Namsangol Hanok Village, Namsan Tower). Guests can have free coffee, and for a certain fee you can use the washing machine and dryer (which was very convenient).

Since the room is small, it was a bit stuffy at times, but nothing that couldn't be solved by opening the small window. The window overlooks another building that is very close (you can touch it with your hand). The rooms are not cleaned every day, so you are responsible for the cleanliness of your room.

The reception area was lovely, there's a microwave and a coffee machine which also dispenses hot water so you can enjoy your convenience store meals with ease (there's a GS25 on the ground floor). There is also cold water dispensers, cups for the coffee and water, towels, toilet paper, plastic bin bags which you can use for your room. The staff are really friendly and pretty chill people which is always a plus. Customer service was solid. The wifi is also super fast which is standard with Seoul!. The location is very good, you're close to all the markets, restaurants and subway stations to get to all the other areas you'd want to go to. just make sure to get a t money card from the gs25 or any other convenience store and a climate card from one of the nearby subway stations for the unlimited travel - It's about 20k KRW for 7 days. (myeong dong, euljiro sam ga or chungmuro should have the climate card).

We booked a room for four (we basically got two double bunk beds) which is fine but the rooms themselves are smaller than we had hoped. With our luggage and shopping it was pretty cramped at times but it's an hostel so I guess it's not really to blame. We were told towels are provided which is true but they're quite small so probably pack a big one for your showers. The bathroom was probably the thing I didn't like most though unfortunately. It seemed like there was black mold in there and there's no hand wash provided but there is shampoo and shower gel which is always welcome!

A clean room with private bathroom. I was a little concerned on arrival with how small it was and it was a bit more basic than I had expected based on previous reviews and photos, but it was a fantastic location and in the end I liked the little room. Even the wet room style bathroom which worried me was fine and dried quickly. Great tv options including easy to use own streaming accounts. Good hairdryer, soaps provided, fridge, space to hang clothes and international universal chargers too - very handy. Only met some cleaning staff in passing - they were lovely.

The bed was incredibly hard so that took some getting used to, and the air con unit made a lot of noise. I could only seem to switch it off by taking the room key out of the thing that let you switch on lights etc but even then it was still quite noisy. General smell in the building of damp but it was no issue for a few days’ stay.

Staff were very helpful and Hara kept in touch in case we needed anything. Location is good near 3 metro lines and above a store with others around. Less than 10 minute walk to Myeong-dong main street. Shower was a wet room so careful putting things in there and keeping them dry. WIFI was very fast. We were given a little parting souvenir which was a lovely touch.

The beds have a plastic liner which can sometimes feel hard but it wasn't too bad.

It is very conveniently located to a lot of the tourist places and it’s walking distance to the main subway lines. The staff were very nice and accommodating.

A suggestion I have is to implement a steamer or iron in the room for clothes as most of my clothes were wrinkled from being packed in the suitcase.

Staff amazing. I had the best sleep there. The room was dark so it was best for my sleep and I could open the window which is very important for me. On the ground floor there was a shop so I could buy everything.

It was hard for me to find the hotel. But the hotel sent me a video on how to find the property. I just didn't see it, so it was my own fault.

The room was very clean and convenient. The bathroom was clean and modern. The room was not very spacious, but had everything we needed, such as fridge, hair dryer and slippers. The front desk had free coffee and offered a check in option via terminal.

There was a strong chemical smell in the room. We also had some troubles opening the window, as the handle was broken. But after we managed to open it, we could get some fresh air.

We enjoyed our stay here. It is somehow close to public transportation, lots of restaurants to try nearby. Glad we found New Stay Inn. Also, the staffs are friendly. :)

None at all.

Great location, easy access to all attractions. Clean rooms and bed linen. Possibility to use a washing machine. Friendly staff.

For 4 days there was no cleaning of the rooms or change of towels. Very small room and uncomfortable shower, which is located next to the toilet.