The presentation was good, staff were helpful, rooms were kept clean and tidy by housekeeping daily and the beds were very comfortable. The balcony was a very good size and the view was excellent. The 2 swimming pools were always clean and warm. The location is very close to the beach front and marina and shops, bars, restaurants.

There was a lack of information on arrival. We were unaware that we had to queue up at 10am every morning and wait for the sunbeds to be unchained, causing a mad rush by all to get a sunbed. It took us 3 days before we found out that the Sun Parasoles were available for free use from reception. There is no on-site restaurant. Rooms are tired but functional. The hotel is on a steep hill with lots of steps to get down to the beach, bars, shops and restaurants so is not really suitable for anyone with mobility issues.

Great friendly staff, has parking options for rented cars, great location close to the beach and some shops.

The hotel and places around it felt a bit out dated. The room especially is in the need for some new furniture and design, It had an "old house" smell on the first day but it was cleared up by keeping the balcony open! Pool hours were not 100% clear, on a paper it said from 10am to 6pm, but one morning we were able to go to the pool at 8am, the other morning it was closed. Same in the evenings, one evening we were able to go to the pool at 8-9pm, the other evening staff didn't allow it. Room lighting was a bit odd, but okay. Had only one electrical outlet for personal devices in the kitchen, had to disconnect TV for the second electrical outlet.

We enjoyed the very spacious studio with balcony overlooking the volcano and the sea. We had a small problem, but the staff found solution for it. We booked without a meal plan, there were a lot of eateries and shops all around. The small attentions were much appreciated.

There was no internet/ wifi available in the room. The pool area is over crowded, not enough space for loungers for all the guests.

The room was absolutely spotless Kitchen was well equipped Room was cleaned every day 3 large pools Plenty of sun beds Staff couldn’t do enough for you

It’s on a bit of a hill

The view and the location. It was very clean and staff were friendly and helpful

That we couldn’t get a sun bed and the times for food on information was wrong.

The size of the room made it good value for money. I liked the pools which were good sizes. The view from the room was incredible

The food at the pool bar wasn’t very good

Great location close to the beach & shops. Very clean and friendly staff

People putting towels down on the sunbeds first thing.. it was a rush to get a bed!

Everything was perfect! The staff are amazing receptionists, housekeeping, bartenders. Pool area is cozy, pool is warm even in the winter time, food is delicious. Location is amazing, near the beach with a lot of restaurants nearby. Perfect value for money. We will definitely come back.

Everything was perfect, just the bed could be more comfortable.

Apartment was clean and tidy and ideal layout for our short break. Staff were warm and friendly. Location was excellent for restaurants and bars. I would highly recommend and will certainly look at coming back again.

Aircon was infective but didn't cause any issues as it was December. No other issues arose during our stay.

We did not book breakfast with hotel, we dined out every day and food was excellent.

Hotel rooms a bit out dated