staff were always friendly knowledgeable and helpful. the hotel was spacious modern clean and thoughtfully designed. facilities were not luxury but to a very good standard. the pool was quite big (unheated). the breakfast dinner buffet and bar snacks were generally provided to a good standard with lots of choice for carnivores and vegetarians. the location for us was perfect. sunny a 10 minute walk to town centre and a step to a sea inlet and 3 minute walk to a little town beach

very little. there was an occasional bit of noise from other guests while in our room

Staff on reception where excellent. Very welcoming and warm greeting on arrival. The hotel room was lovely and spacious and the breakfast was nice with lots of choice. Its a 10-15 minute walk into town from the hotel and we enjoyed this walk most evenings. I would definitely recomend this hotel. Probably not for younger children as its a very quiet hotel, more suitable for couples I think.

There was nothing I did not like, if anything then breakfast could be better in places such as better coffee and often the fruit was a bit frozen still when eating. Other than that we had a very pleasant stay.

The reception staff are amazing, friendly, patient and could not do more to help! Outstanding! The breakfast has an amazing range with amazing quality. Highly recommend. Hotel facilities are exceptional and beautiful swimming pool. The location is so close to city centre (beautiful walk to be had along to coastlone to the port in evening) with beautiful views to the sea from our room.

This hotel has everything and the service offered, exceptional. If your looking for a hotel in the area cannot stress enough how good this hotel was and the junior suite was ideal. A tiny tiny point, would really have liked a stocked mini bar in the room. But this is a minor point as you can get everything in the hotel.

The hotel Is really stylish and the room as well. The cafetteria and the bar serve good food. The staff is kind and helpful. The area is quiet and not far away from the city centre (10 min. by walk) and Playa Gran is 500 m away from the hotel.

The rooms facing the pool and the cafeteria could have a bit more privacy to them (a sun shade for the balcony could help). Some info (like what is included or not if you eat at the cafeteria) could be given at the check-in.

Staff was very friendly and the hotel is well located. The facilities are in great condition

The food quality was not great, but the staff is super friendly.

The location was very good, near the sea but a walk away from town. The hotel was very clean and the all the staff were excellent, especially the reception, bar and housekeeping staff. Breakfast was very good with a very wide selection to suit everyone. We particularly enjoyed sitting in the terrace bar. I would definitely recommend getting a sea view balcony it is well worth the extra money. The air con and ceiling fan meant the bedrooms were always pleasantly cool.

Nothing

Very clean, quiet and peaceful 10-15 mins walk through residential areas to centre or 20-25 mins along coast lovely walk to harbour. Got taxi to Cala Morell lovely inlet beach with restaurant Staff at hotel very helpful

Thought the food wasn’t 4* but didn’t worry us too much as mainly ate out at restaurants- breakfast was fine

The breakfast was excellent. It was only 10 minute walk to town centre. Bed was comfortable

Long waits at the bar, sometimes 10 minutes, to get a drink, because only one waiter on duty at busy time before evening meal.

The staff including room cleaners. receptionists and bar staff were all excellent. Attentive. pleasant and spoke excellent English. Very effecient in terms of ordering taxis etc and dealing with minor room issues. Breakfast was really good in terms of the variety and quality of the food on offer.

Nothing

Nice hotel and we like the location. Very clean. Nice rooms. Very nice breakfast. Staff were pleasant and helpful.

Nice clean modern hotel but maybe it just lacks a bit of character. Bit of a large chain feel. Maybe they could offer some kind of activity/entertainment if only one day a week.