Very clean, well organised, great location - handy for shoos and restaurants as well as the metro station. Nice airy, modern feel, as well as having a Spanish vibe.

No down sides!

Very good and rich breakfast. Definitely worth the price. The restaurant in hotel acceptable, although nothing striking. Very helpful personell, very friendly. Clean and neat. Comfortable bed. We had our room at the back of the building lookin at a narrow, quiet street. This is definitely of importance as the main street in the front is quite noisy. This is a perfect place for walkin sightseeing. All important museums are in walking distance. A lot of restaurants in the vicinity. Good place to stay in Madrid!

During our stay there was a renovation in the hotel. This was not mentioned during reservation. It did not influece our stay.

The hotel was in a great location. 10 minutes walk from the main train station that I think connects to the airport. Reina Sofia Gallery is 5 minutes away, housing the Guernica painting by Picasso and many other art treasures. A lovely 15 minute walk takes you to the Prado Museum. The location is super.

The breakfast. Overpriced and for me, a very limited range of breakfast food. The bacon was oily and either tough or under cooked, no option for poached eggs, and the scrambled eggs were just not nice, remember this is my judgement, but it's important to share. We had an under cooked burger in the bar area, but the staff were so nice and helpful. Please understand I'm not one to complain unless there is a reason, but honest comments help me make judgements on where I stay.

well the location was good, room was spotless, facilities excellent, and always very professional staff on hand to answer any questions or help with queries, and always seemed to be enough staff on reception desk, so you didn't have to wait long to speak to anyone. Having travelled a lot, and experienced many hotels, I can truthfully say this Catalonia hotel is one of the best I have stayed in. Only one fly in the ointment was breakfast appeared to be rather expensive! so I didn't have any in the hotel but outside. I was told though that the choice and quality was very high. I would definitely stay in this hotel again when visiting Madrid, and recommend it to other visitors wanting to spend time in Madrid !!

The room was very clean and comfortable. I'd asked for a quiet room and it certainly was! The room overlooked a central courtyard and I didn't hear a single noise during our stay, either from outside or from other rooms. Staff were friendly and welcoming. The hotel was in a great location, very easy to walk to all the centre. Whilst we were staying there, they opened a new reception area which was lovely and added to the quality of the hotel . We didn't eat in the hotel but we had breakfast in a super bakery just across the street which offered great coffee and pastries.

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Absolutely outstanding hotel. The comfort was 100%. Nice warm room. I hate hotels where you cannot open the window and you have to breathe fake air but this hotel is amazing as we just opened the window when we got too warm. Amazing shower! Whoever designed it, knew what you would need to take a proper shower. Cosy seating area in the room. Friendly helpful staff, comfy bed, gym, what else do you need? The only thing is, pre-book the spa if you wanna use it. Although we didn't have breakfast, we decided that next time we defo will! Needless to say, the location is perfect! Only a 15-minute walk from Atocha station, next door to Reina Sofia and 9 minutes from the Prado. We loved every minute and sadly, we had to check out eventually. We wish we had stayed longer.

We liked everything. Next time we'll book for the spa!

After moving rooms we found a habitacion we really liked. The staff facilitated that change and we are grateful. In spite of being on a busy street, the windows insulate much of the sound so it was pleasant. We enjoyed the multiple windows and small balcony very much. The metro is literally steps away from the hotel which is a great convenience. Blackout drapes are effective. Front desk staff Javi, Catalina, and Lionel were particularly pleasant and helpful. Housekeeping staff Auris was also very positive and did a wonderful job cleaning our room.

Our first room was very plain and we disliked it. They found us another room which was essentially the same except higher up and with patterned wallpaper behind the bed, it was also a bit smaller, but much more cozy and charming. We were very happy in that room. The negatives were that there was construction on the sidewalk to refurbish the interior of an old neighboring building, and also construction work on the hotel's small roof terrace; both of these made griding noises and vibrations during the daytime. These are temporary projects which I suspect will end soon. Madrid always has a lot of renovation going on.

Great location close to the museums, park and many tapas and nice cafes just walking distance. Staffs super friendly with big smile. I stayed there with my sister we both enjoyed the stay at this hotel. It seems to be newly built so it was super clean and beds are very comfortable. We had room courtyard side it was quite at night we had good rest. Highly recommend.

Bathroom/ toilet didnt have anything for air circulation and we couldn't open the windows. Perhaps is better to allow open windows same as bedroom side and have a protection. Otherwise everything else was perfect.

The location is excellent.the staff were helpful.

My case was delayed from the airport and was delivered to the hotel. I did not receive it until one day after its arrival.

Prime location: easy walk to El Retiro (royal park), Barrio de Las Letras (literary quarter including Cervantes' house), the 3 major museums, Atocha station. You can also walk to Plaza Mayor district. Mercado Anton Martin, Cine Dore and Lavapies district are also right there. Never needed to take subway. Excellent cafe in hotel lobby with wonderful barista. For breakfast walk to Estela Hojaldre for gourmet pastry, or buy fresh fruit at Mercado Anton Martin's outdoor street sellers. Get the top floor (6/F) suites with private terrace for prime rooftop view. The Catalonia chain has a loyalty rewards program - entitles you to early checkin, etc. English-speaking professional staff.

Calle Atocha is a super noisy trafficky street. Construction going on as of Feb 2024 in building next door to hotel (not loud if windows closed). Hotel rooftop bar is closed for winter - rooftop terrace was supposed to be open but it wasn't in the sunny morning we arrived - guests should be able to go there with their key. Toilets in ground floor lobby are backed up sometimes. Rooms may be a bit squeezy if you don't plonk for the largest - check each room class's sq ft before you purchase.