The location was excellent. The apartment is small but very cleverly designed. It has a well equipped kitchen, a washing machine AND dishwasher. Also lots of packing space. The interior is very appealing, with huge old wooden beams that are part of the roof structure. We loved the view over the terracotta rooftops. The management team are just a phone call away and are very efficient. The apartment was clean and welcoming. The apartment is a loft apartment on the 5th floor of an old building, so absolutely no street noise - or any other disturbances! We had a great time.

We liked everything about the apartment. First time access is a bit complicated. You need to climb the stairs to get to the apartment to use the code, open the door and fetch the lift key. So you can only use the lift once you had access to the apartment. BUT the management team explained this in detail in advance and offered to meet us there if we were unable to manage the stairs. The Internet connectivity outside in the street was poor and we struggled to open the link on the website, even though we had a hotspot, Once again, we were immediately helped by the very available team. So although our arrival was a bit difficult, everything was soon sorted out and once we had all the keys, we had absolutely no further problems for the rest of our stay.

We had a pleasant week-long stay at the Apartment of Charming Reina Sofía, which proved to be a great base for exploring Madrid. The location is perfect for visiting museums, art galleries, and theatres, with everything within walking distance. For longer journeys, the metro station, bus stops, and train station are conveniently close, and there’s a supermarket nearby for essentials and a lot cafes. The apartment is located on the top floor of a quiet, well-maintained old residential building with a character, offering a peaceful retreat after a day of sightseeing. The kitchen was well-equipped, and we appreciated the thoughtful small starter kit with a tea towel, washing-up liquid, and other basics. The apartment also has a loft area accessed via a very steep ladder — it can serve as a nice little working space if you're on your laptop. A heads-up for first-time entry: the main door to the building operates with a digital key (possibly NFC), so you’ll need a smartphone and a quick brain to follow the instructions provided by the host via email. We also had a minor hiccup with the apartment door entry code — it either wasn’t yet activated or we weren’t using it properly — but a quick call to the host got it resolved remotely. Overall, a comfortable and convenient choice for a couple looking to explore Madrid with easy access to the city’s main attractions.

Be sure to read the small print. We had to sign a short-term rental agreement as advertised, but the damage deposit turned out to be €300, not the advertised €200, though it was returned the very next day after check-out without any issues.

First of all, lets start with the location of the apartment, which is great - in a quiet street only few short minutes walk from the Lavapies metro station. There are plenty of restaurants and little bars nearby, and a big plus is a 24-hour grocery store that is located right across the metro station. The apartment itself is indeed stylish, very clean and spacious with a lot of natural light.

The fact that you need a little key to use the elevator is a bit tricky. On the first day, one of you has to go up the stairs on foot in order to get the key which is located in the apartment. If there is more of you and you all are not returning to the apartment at the same time during your stay, you either have to walk up the 5 flights of stairs or coordinate with one another about the key in order to use the elevator. It is not a big issue, but it does complicate things a little bit.

The initial access to the unit was a bit complicated. Other than that we had no issues. Communication with the owners or managers was good and they were ready and able to help specially upon arrival when we needed them the most. Location was fairly good, near the Center of Madrid with many attraction, museums, train station, restaurants, markets and shopping centers at walking distance

Loved the feel of the apartment and the fact that we could walk to a variety of attractions so easily. Very close to supermarkets as well which was very handy.

The electronic lock system was a real fail when we first arrived as the documentation sent to us didn’t contain up to date links to provide access so we were stuck outside in the cold after travelling for more than 24hrs straight. It was remedied by the next day. Shower and bathroom area was quite small but functional.

Like the location, the host was friendly. The apartment was clean.

I arrived earlier than expected and had to wait for someone to deliver the keys since no one was available. Waited in front of the building on the street with my luggage. A bit uncomfortable. But they rush and they arrive in 20 min.

The position was great. The kitchen was very useful and accessorized and we really appreciated that. The apartment was warm and in a very quiet building. The host has always answered quickly to our messages and has been very kind to us.

The bedroom was a little bit small, as the bathroom.

Place was very nice and homey. Great location. It had everything we needed.

Maybe needs more hooks in the bathroom for clothes and towels.

Excellent location, museum next door, supermarket around the corner, subway at 2blocks. Really good location. Host was at the meeting point despite our plane was delayed.

The attic beds aren't as confortable as normal beds. Rest of the apartment did met our expectations. Perhaps it would serve a lot to have a microwave oven, which th place lacked.

It was well-equipped, comfortable, clean, and beautiful. It was also in a great location, and the managers were extremely helpful and responsive.

Some of the information provided (wifi) was not up to date.