Everything was very good. Just one minor hic- up as mentioned below. Great connectivity 3 min walk to and from the bus station and 10 - 15 mins to the Lucerne Bahnhof.

The power switch tripped, no light in the toilet, no microwave, no chimney, no entrance passage light, floor lamp. I sent an e-mail informing and received a reply saying that it would be attended to soon. After waiting for long, I had to go out of the building, use the speaker and request for some help as our day was almost half done. It was then attended to promptly. Other than this all was perfect. I do appreciate a slightly longer check out or grace period of half an hour to 45 mins more

The accommodation was located away from the city center, but still very convenient to get to via bus, and there's a supermarket in the building next door. Room was spacious and neat, with everything essential provided for. Took a bit to figure how to set up the sofa bed, but it was comfortable. There's laundry machines on the ground floor that can be used for free, just have to bring your own detergent.

Only inconvenience was the kitchen area was small and right at the main door. Not an issue if you are not planning to cook full meals.

We loved the balcony, the possibility to regulate the shutters on a balcony, the apartment was big, clean and very warm, loads of towels and cleaning products were provided which is also great. There is only a 25mins walk to the centre of Lucerne so that’s a plus.

I recon that with an additional kettle, oven, some rugs on a floor and the very basic items like salt, little bit of oil (as it’s quite excessive to be having to buy all these stuff just for a few days stay) it would be absolutely perfect and 10 out of 10!

Apartment is cool and we were in 3rd floor great view from balcony and stadium is nearby. Close to bus stop and about 8 min to reach Luzern centrum.

Kettle was given but tea bag or coffe was not given. Calling lift for the apartment was not so easy, we stuggled a bit. We got a trip in the room lights and we were without any electric for a night. MCB box was hidden behind the kitchen almira. It must not be so inaccessible area which person can not reach easily.

Great location - close to bus stop, 6 minutes by bus to the city center. Grocery store in the next door building (2 minutes). Spacious balcony. We did not use it though, as it was pouring rain when we arrived.

Initually it was not clear how to use apartment’s key for opening door to the building and for calling an elevator. Then we learned how to do it, and helped another family, which had the same difficulties next day.

1. Decent living room 2. Comfortable balcony 3. Big bathroom with decent amenities 4. Very polite / helpful staff. 5. The washer / dryer were convenient

1. Location: ones need to take a 20 minutes bus ride to get to the train station. 2. Heat: The apartment is not air conditioned. It got hot and the fans weren’t sufficient. 3. Food: Limited food options near the apartment.

Apartment located in 10 to 15 min away from Train station, but you wont regret The apartment is very clean and enjoyable, we felt like staying at home Rooms / Halls were spacious Beds / Toilet are very clean, good Host were very responsive Kitchen has all amenities There is small park next to the Apartment

I do not have anything bad to say It would be great if the Host add Dish Washer which make life easier, give some time to roam around ;) instead of spending time in the kitchen

10 mins from Lucerne center carpark is underground, but very confusing parking area Toilet has shower room which is good Migros is on the first floor

Key collection is not easy Bed is too soft Parking fee is too high Room is too dark, you should add more lighting Terrace is big, host should add more area for living room and reduce terrace area

Just a comment on the neighbours in the property - there was a gentleman who presented himself at 5 in the morning rather angrily with comments including racial slurs and threats to call the police for noise from footsteps. We stayed with 2 toddlers(Aged 2 and 4) and as you know it's near impossible to control them at that age. If you have such neighbours, perhaps, you should not allow young families to stay- especially when I have specified the ages.

View of our room is very good, Beds were very comfortable, even pillows are very good. Very safe and quite neighbourhood, Mogros superstore is 1 min away, bus station is 3 minutes walk, we were provided with free city pass in which local rides are free for the whole family. They also accommodate us for our baggage storage.