Basic hotel,clean warm room ,including toiletries, hot shower,fast wi-fi,comfortable bed good location (walking distance to city center).

They asked me CHF 10 for early check in,when there is a room available..Then I asked them to leave my luggage in their luggage room till check in time.They answered me ''Yes, you can drop your luggage before check in.''There is no mention of a payment in this answer. As I arrived at 10 am. to the hotel,they asked me to pay CHF 5 for leaving my luggage in the luggage room untill check -in time.I didn't find it fair at all.

As the name suggests, this is a budget-friendly option for travelers. It's ideal for those whose primary focus is exploring and experiencing their destination rather than indulging in luxury accommodations. The hotel prioritizes safety and cleanliness, providing a simple and comfortable place to rest after a day of sightseeing. However, the rooms are best suited for single travelers or couples due to the design of the toilet and shower doors, which offer limited privacy. Overall, it's a practical choice for budget-conscious travelers looking for a safe and clean place to stay. Overall, our stay was excellent for a budget hotel. The staff were very welcoming and provided great service throughout our visit. A special shoutout to Joyce Baumann for your outstanding assistance—thank you for making our stay even more enjoyable! We appreciate the hospitality and would gladly recommend this hotel to budget-conscious travelers looking for a comfortable and friendly place to stay.

The location was perfect for us. It was a short bus ride from the train station. There are restaurants and a small grocery store next door. The hotel offered a free bus/train pass (locally) although we only found out about it through another guest. We had already spent two days purchasing bus tickets when we found out. The bus stop is right across the street from the hotel. There is a breakfast served at the hotel but it is pretty limited for the cost - bread, cereal, boiled eggs, ham, cheese, coffee, tea and juice. The staff was very friendly and helpful.

We booked the family room for four adults. When we arrived the room was so small there was no way we could all fit. In addition, the toilet had no lock and the separate shower which was open to the room had a semi frosted shower door so everyone else would be able to see you showering. We had to purchase an additional room which was a little larger but still small. It would work for parents and two children but not for four adults traveling together.

For an overnight stay in a safe area within walking distance (about 10 minutes) of the train station, this was an excellent hotel. A bus stop is across the street. The beds were firm, quite comfortable for us. everything was very clean. The staff was very friendly, spoke English, and provided flat bed sheets for cover upon request. There is an elevator.

There was only a little space to walk and place luggage around the beds, and there were no chairs and no closet/wardrobe. There was a shelf by the window and hooks for coats though and the room was fine for us since we walked around the beautiful Old Town in the evening and left in the morning. There were many people in their 20's, much younger than we are, visiting in the lobby, which wasn't a bad thing but is mentioned in case someone wonders about how quiet the hotel is We had requested a quiet room and our room and hallway were quiet.,

- Location is fairly good (only about 15 min. by foot to the trains station) - The room was clean - The staff was super helpful - Internet worked surprisingly well - Free bus ticked was a nice bonus

- Price is completely disconnected from the hotel's standard. - Parking is a fiction. It's so tiny that you can safely assume it's like a lottery. - There are no parking spaces available nearby. If you would like to use a legal public parking, it's a bit of a distance. - Check-in takes a long time as there was only one person at the check-in desk during peak hours.

I have been staying at this hotel during my Luzern trips since a long time. I find it very convenient to access the city with bus No:4 and they provide a bus pass too. Also, there are some good restaurants nearby especially the Panda restaurant close by run by an old couple. Very friendly and helpful staff. Car parking available though at a cost. Clean roms and comfortable beds..

When we were checking in, we noticed that the toilet door was not closing at all and also noticed there were no latches.. We went down and informed the guy at the reception - Marco. He was very helpful and proactively checked a few other rooms, and moved us to another room. Thanks to Marco, all went well..

The property is quite walk from the main station, but it is considered adjacent to it - walkable. We requested from a high room and we were given one. The beds were comfortable. There were shared facilities in the lobby which we were able to use. The rooms and facilities were clean and pleasant.

The shower and toilet cubicles are small. I wished the glass door of the shower was opaque, it is a family room so the shower cubicle shower door (facing the room) should not have been transparent.

nice n clean good communication

room size very small

Clean room everyday staff is helpful Their is luggage room and hot water provide in common dining area Location is veery close to bus no.4 stop just across the hotel

The bed is comfy but it’s not so stable when you sit on the border the bed lay down that cause you to slide or fall from the bed and the shower room door is quite transparent so you will have to ask roommate to turn away

The room was exactly as explained on the website with basic amenities. The hotel is located 10 min's by walk and 5 mins on bus which made it perfect to commute to city. There good local shops and restaurants near by for take away or dine in. The hotel had the most helpful staff ever who made sure our stay was comfortable. The hotel also has a microwave near the Reception if anyone wants to heat up the food. And while exploring the area while walking around 8-10 minutes from the hotel we found a big park named ufschotti with a big strip of sandy and pebble beach, lots of picnic spots, a great place for kids and adults for a swim. Which also added as a bonus to the location of the hotel.

A hair dryer in the room would have been good. Rest it was adequate for the price you pay in Luzern.