Very convenient location, a short walk from Luzern train station with plenty of dining options nearby. Room was cosy and clean for a family of 4 adults. Staff was super friendly and welcoming, and we loved the breakfast (simple but the breads, cheeses were so good!)

We were staying on a section of the top floor and needed to climb a short flight of stairs to access our room. Perfectly okay without luggage, but might be worthwhile to check with the hotel.

Small friendly hotel with great helpful staff. A wonderful breakfast. use of breakfast room throughout the day and evening . Use of fridge,freezer and microwave. and coffee machine.

Do not book rooms at the front of the Hotel Especially room 301 Be warned,no air con,you need to open windows. (Can not close windows due to the heat of the rooms🥵) A fan was supplied in the room but with little effect. So you can hear lots of noisy party people outside till about 3 am( think there's a night club near by 🤔 .Then at around 5 to 6am you hear street cleaners,refuse collectors. And lots of traffic. I did not sleep well for 4 nights. Hotel was fully booked so could not change rooms although I had asked at reception.

We arrived quite late at 22.30 and it was locked, but by chance someone helped so we could get the hotel key and room key. Fast check-in process. A restaurant with a healthy menu and seems expensive in Indonesia because of the organic raw materials. The location is close to strategic places such as stations or museums. We got a fairly large room on the top floor in the attic with one master bed, one sofa bed and one queen bed. So it's perfect for the five of us. Nice view from the attic area.

The check-in process is limited to 10 pm

The room is spacious compared with similar priced hotels. The included breakfast uses very fresh ingredients, I especially like the strawberries and blueberries. The 24 hour lounge that allows us to bring our own food is another highlight during our stay. The location is excellent, a 5 minute walk to the train station, 2 minutes walk to the lake. The staff is friendly and helpful, let us borrow umbrellas on rainy days.

There's only one type of quilt which is too thick in the summer unless you open the window to sleep, but if you open the window the street noise is too much for sleeping. I ended up buying a large travel towel in the train station and using it with the quilt cover. It would be nice if the hotel could provide a thin blanket in the summer.

A modest and slightly 'retro' hotel, but in a charming and very pleasant way. The location is perfect, right in the heart of the city. The breakfast is excellent, with a remarkable selection of vegetables and fruits. The dining room serves as a pleasant meeting place throughout the day, with free access to the coffee and water machines. The staff is kind and very helpful.

*The main drawback: there is no air conditioning, and the fan provided in each room is quite weak *As a result, we have to leave the window open during the many warm nights in August, and street noise can be quite disruptive. *From 10 pm until the morning, there is no one at the reception.

The breakfast room was light and airy and attended to by two very helpful members of staff at all times. The food and drink was replenished constantly and the quality was excellent. During the heatwave our room location meant it remained hot day and night but the hotel worked hard to move us to a different/better room for which we were very grateful. The location was just excellent, being a 5 minute walk from the railway station and 3 minute walk to the Chapel Bridge.

The heatwave was clearly out of the control of the hotel but the management worked hard to improve our situation. We understand that local laws etc. mean that getting air conditioning into this area of Lucerne is very difficult.

- Location. Location. And Breakfast! The Central is only a 5 min walk from the Luzern train station and a block from the River Reuss. Most of the city's best sights are within walking distance. The included breakfast was excellent - a variety of choices expertly prepared. Everyone working reception was extremely helpful and welcoming. Room was small, but clean and efficient. Lucerne is an expensive city. The Central offers a comparatively good value due to its location, quality breakfast, and comfortable rooms.

- Hotel is located on a small side street so there is little traffic noise. However, the narrow streets mean that noise from private apartments along the street will carry, especially in warm months when there's no A/C and everyone's windows are open all night.

The location is certainly convenient to Luzern’s train station: just a few blocks walk and easy to find, which is nice if you’re schlepping luggage. Three cheers for Natalia in reception, who allowed us to check in a bit early, resulting in a much-needed nap before going out to explore the small, charming city. Everyone in reception was cheerful and helpful. The “included breakfast” buffet had tons of options: juices, smoothies, yogurts, fruits, cereals, hard boiled eggs, multiple types of cheeses, breads & croissants and even a savory section with chopped veggies, olives and caprese salad (cherry tomatoes, basil, olive oil and small mozzarella balls). The dining area also featured a fridge for all guests to use (and stickers to label your items) and a no-host honor bar. The room was small but clean. Our twin beds were jammed next to each other. Bathroom was clean and large enough but could've used one more towel rack.

It was a heat wave when we visited, so we opened our window wide at night and powered up the fan that they provided to improve the air flow and temperature of the room (no AC, as is customary in much of Europe.) And here is where the trouble began: the night noise. Our significant sleeplessness was the only true drawback of what was otherwise a very enjoyable stay. The Hotel Central is located in a stretch of downtown with several bars and restaurants that are open well into the night/morning (especially on Friday and Saturday, the nights we had the misfortune to be there.) Inconsiderate people were talking very loudly, laughing and, at times, yelling and cheering, through all hours of the night. It might be a different story during the week, but the night noise was really a drawback.

Charming hotel right in the heart of Lucerne—its location is unbeatable, which explains the price. The hotel feels more like a cozy bed and breakfast, and their breakfast was honestly one of the best we had in Switzerland, offering a wider variety than most places we stayed. The room size was standard for Europe, and they provide a helpful booklet outlining the hotel’s rules. We stayed in June when the weather was quite hot. While they kindly provided a fan, I’d suggest having two fans available if there are multiple guests in the room, as it was still quite warm despite opening the windows for fresh air. Housekeeping cleaned our room daily, which we really appreciated, and they surprised me with a thoughtful little birthday treat—such a lovely personal touch!

The only suggestion I have is to provide two fans in rooms with more than one guest—it would definitely make the stay more comfortable. Hope this helps as constructive feedback! :)

The property is walking distance from the Train Station and bus station. It was very convenient to go around in buses and trains. The property is near the beautiful Lucern Lake where we could stroll around in the evening. The staff were cordial and friendly. Ready to help us with all our queries. The rooms and the hotel were clean and comfortable. Very nice breakfast too with good variety of fruits and juices.

When we checked in, we were given a beautiful attic room with low roof height. Anyways, as my husband is claustrophobic, we requested for change in room. Also, we had to carry up our luggage up 7-8 steps to reach the room after the lift. This was not informed to us earlier and as we were on a long holiday, we were carrying a lot of luggage. I had booked the room after checking that there was a lift in it. So was initially a little disappointed. We got a very positive and immediate response. I really appreciate that. We got a corner room, better than the first one but not the best. Appreciate that our request was immediately addressed and our concern taken care of😊😊 The breakfast was nice and tasty but could have added little more variety in hot serves.