We recently had the pleasure of staying at Continental Park in Lucerne, and I can’t say enough about how wonderful the experience was. The staff were incredibly welcoming and went above and beyond to ensure we had a perfect stay. They even upgraded us to a larger room and allowed us to check in early, which made a great first impression. The room was immaculate, spacious, and had all the modern amenities you could ask for. The facilities throughout the hotel were top-notch, and everything worked seamlessly. The breakfast was excellent, offering a wide variety of high-quality options to start the day right. The location is great —just a short walk from the train station. If you're looking for a hotel that combines comfort, service, and convenience, I highly recommend Continental Park.

Nothing :)

Very nice and service-oriented staff. Fantastic location - 150 meters to track 3 at the railway station, still calm and quiet! Perfect breakfast.

The price/performance ratio is extremely high. Round 300 CHF for a rather small room with brown wall-to-wall carpet and not that up to date furniture is not OK. I understand that you can fill the hotel at these prices anyway, but it doesn't feel right that you charge a price that to most guests feels like a rip-off. It destroys the whole stay at this very nice hotel.

Very nice and service-oriented staff. Fantastic location - 150 meters to track 3 at the railway station, still calm and quiet! Perfect breakfast.

The price/performance ratio is extremely high. Round 300 CHF for a rather small room with brown wall-to-wall carpet and not that up to date furniture is not OK. I understand that you can fill the hotel at these prices anyway, but it doesn't feel right that you charge a price that to most guests feels like a rip-off. It destroys the whole stay at this very nice hotel.

The staff were amazing and so helpful. The best staff I've experienced in the last month in Europe. The room was big, the bed comfortable and big smart TV. It is surprisingly quiet considering the location. Highly recommend.

The breakfast was ok, but there was a wait on the bacon and eggs both mornings. They don't replenish very well, probably to save money, but the wait was annoying. You're so close to shops and cafes, so just eat out instead. The ac everywhere in Switzerland is regulated and not very cool. Not their fault, but I'd recommend closing all blinds during the day.

Location was great, right next to train station and grocery store but not loud. Clean and helpful staff. Nathalie was very kind and helpful.

Another hotel in Luzern gave us free water in the room each day. I thought it was a little mean to leave out a Toblerone out in the room that was not included.

We had a free upgrade to a suite, which was amazing. Very spacious and comfortable room. The decor was quirky, but it made a nice change from a standard hotel room.

on check out there was quiet a wait, would have good to have a easier check out option, the staff were busy booking excurions for remaining guests.

The location is 10 out of 10 as the hotel is just opposite to the train station and it is quiet inside the room throughout my stay. The tourist attractions are within walking distance and the staffs at the receiption are nice！ The cleanness is up to standard.

The only issue we had was the air conditioning is not working too well to make the room warm enough :(

Great location just by the side of train station. Gentleman at the front desk was very helpful. Room is clean and good sized, with a coffee machine and a sofa. Very spacious shower room and pressure of water.

There's a button on the room handle that says do not disturb. DO NOT PRESS THAT BUTTON as it will invalidate your key card.

The location was good. Although it was uphill from the Station the hotel provided a fast and efficient transfer service. Breakfast was rather basic but adequate. We didnt dine at the hotel as the restaurant was a little pricey but there are lots of bars and restaurants round about. We had a great view if the lake from our very comfortable room and the sky bar is an excellent place to have a drink and relax The hotel also provided a travel pass which meant we could use the train up to the mountain top and local buses for free. Excellent

Breakfast could have had a better range of fruits and cereals but was ok

- Room was quiet and comfortable - Very close to train station, pier, supermarket and restaurants - Walking distance to old town and tourist sights

- bedsheet was not replaced although it got dirty - not all towels were replaced - air conditioning; centrally set to about 23C. Not cool enough (though better than nothing) in the summer heat