Super nice staff! Great location

The pool was closed. The toilet is without a real door, it's glass, and you can't turn on the lights without lighting up the whole room.

Just there for one night while attending the Euros tournament. Close to the stadium - super convenient for the football. Near useful street of shops & restaurants. The gym & pool facilities are a bonus. Enjoyed using them. Staff very apologetic that they couldn’t meet the room request we had made months before. And comp-ed us some drinks. Room is a good size. Nice bathroom. Great shower. Found Switzerland in general lacking USB charging points but this hotel had all sorts of plug sockets.

Nothing. It is a big standard corporate hotel. Well run. Well maintained. Conveniently located.

Full English, good quality buffet breakfast Whilst the hotel is located about 1.8km from the city centre, there is a choice of frequent and punctual public transport connections within 200m walking distance of the property, both tram and trolley-bus, which facilitate hassle-free access to all corners of Zurich. Clean and comfortable room. Because I made it clear that I was on a business trip, I was given a quiet room with views overlooking the hotel gardens and city. The dinner menu in the restaurant was excellent and the food was reasonably-priced and delicious.

The room could have been a little bigger, however I only paid for a standard room, and it was of the advertised size.

Hard working staff, excellent cleanliness, very comfy bed and good facilities in the room. Great breakfast selection, although can get very busy in there so time it carefully! Spa/gym/pool available and the courtyard was beautiful on our visit with lots of tulips and spring flowers lovely for a coffee out there. Hotel is a little out of the city but prob a 30 min train journey from the airport then 10 mins on tram from centre of Zurich, or a 35 ish minutes walk - the ticket/travel system is cheap and easy to use. Tea/coffee facilities and mini fridge in room all spotless and tea etc re stocked each day. Our room was 3rd floor on the courtyard side and it was lovely and quiet.

Great location. Turn left outside the hotel and it's just a short 5 minute walk to the tram station. Very convenient supermarket for snacks/fruit in the same direction. Comfortable rooms, friendly staff, excellent breakfast selection. Norman was very helpful at breakfast. The hotel facilities are great. Brilliant gym & sauna. Would recommend this hotel to others.

We used the pool on a Tuesday late morning and the water was cold. We used it again on Thursday late afternoon. A little warmer but not the temperature expected for an indoor heated pool. A bit disappointing however, it doesn't take away from the other fabulous facilities offered at this hotel.

The staff was so kind, we arrived before our check-in time and they let us use our room since it was ready. We were celebrating my child's birthday... They gave us vouchers for free drinks (very generous from them). There's jacuzzi and spa so it's always nice after a long day in Zurich. From the railway station you can take the tram way number 2 or 3.. then walk only 2/3 mins. There's a free gym area.

I just felt like the room was a bit small, we didn't have enough space for our luggages ... (My impression).

The bed was the most comfortable one that we slept on in six weeks. The window opened for fresh air and lots of natural lighting. Loved the pool we swam around for hours after we took ages to locate it. Loved the coffee given in the room it saved me money. Location is right near supermarkets within walking distance so we’re able to get snacks and walk back. There was a kettle

The shower leaked, the glass wall wasn’t long enough that the water would pour out past it. We didn’t know that the gym was a public one it was packed which was disappointing since that’s the whole reason we booked it. There was no fridge and the tv didn’t connect to our phones it was just local channels

The Crowne Plaza Hotel is a large structure, very nice and well organized, with all the services and comforts available. The welness area with the pool, sauna, solarium is included in the price and you can relax and regenerate yourself in a beautiful area. The room was tidy and clean, with a nice view on the garden, very quiet and comfortable. The breakfast was very good and various, there is a chef that if you want cooks eggs for you in a delicious ways. If I have to mention one thing in particular is the kindess, helpfulness and professionalism of all the Staff both at the Reception, at the Breakfast services and kitchen and at the Wellness area, they always welcome you with a smile and kind manners.

From the moment I arrived, my experience at this hotel was outstanding. The front desk staff welcomed me warmly and had my room ready even before my expected arrival time, which was a pleasant surprise. The communication throughout my stay was excellent, making everything seamless and stress-free. The hotel itself was peaceful and well-maintained, providing the perfect environment to relax. I truly appreciated the attention to detail and the high level of service. I would definitely stay here again and highly recommend it to anyone looking for a comfortable and hassle-free experience.

Overall, my stay was good, but I noticed a couple of issues in the room. When I first entered, there was a strange smell, and the curtains didn’t seem very clean. Aside from that, everything else was fine.

We took the Junior Suite and was very nice comfortable room which is real value for the money. The facilities are very nice as well, and the hotel is in very good central location in Zurich. Also, there is a migros that is open until 9pm Monday-Saturday right down the street if you forgot anything. The staff (from people at reception and people in restaurant) are very helpful and nice.

Not so much a negative point, but the food seems quite expensive at first in the restaurant but don’t be put off, the quality of the meal was excellent so for us it was worth it