For the price range this hotel ticks the boxes. Some people have left negative comments... maybe they were expecting 5-star?? Put your expectations in the right place for this budget, and its great. Pool is not small, but a decent size for central city location. Its very clean, has jets even to give your back a massage, and a poolside bar. Breakfast is decent if you don't wait until the last minute - eggs two ways, other hot items, asia style options too, breads, cerials, fresh fruit. It does run low after awhile. Staff are super friendly and helpful! Location is fantastic!

Only complain is that the room was quite dark as the window is not huge.

Everything

Great hotel and awesome value for money. Kids absolutely loved the pool which was a perfect temperature and super clean. Location was great and it was very quiet. Breakfast buffet was pretty good. Would definitely recommend

Room was quite small but it reflects the price

Room is good for relaxing though close to the road and city but not noisy. There is not a lot of parking space but you can inform staff during the booking. Open air swimming pool and breakfast make comfortable for visiting old town.

More signage on the floor as well as the safety items, eg. fire extinguish , exit sign in the room and walkway. Lighting for stair can be adapted to meet the standard then upgrading the hotel for more star will be not hard to do.

The location was great, super close to Khaosan Road, there is a "short cut" to Khaosan Road, which was a bit weird and in a very small alley, during the day its ok, but at night I would say to just go around the street. Hotel is in walkable distance to Grand Palace, though I would not recommend due to the extreme heat. We used the pool everyday, and it was really good due to the heat. We asked also for late checkout and we paid 650 TBH to stay until 6pm and it was the best thing we could have done. There were things to sell in the hotel lobby, suck as water, soft drinks and beer, price was reasonable if you really need it and does not want to go out to buy. Though there was a 7eleven 5 min walking. Overall great hotel and great location, for sure I recommend.

We arrived for check in at the hotel around 5pm, and when I asked about the pool, they said that it was closed but the next day it would open from 9am to 9pm. After we got to the room we saw that the pool was clearly not closed, some people were using. Which sounded weird, I could not use it on my first day? Doesn't seem right, as after I check in I should be able to use all facilities of the hotel. Luckily we didn't want to use the pool right away, but it was a very hot day, and not giving the possibility for the guest to use the pool on the day of arrival does not seem nice.

A practical and reliable go-to which ticks all the boxes for a budget conscious traveller. If your looking for luxury look elsewhere, but if its value for money then its very hard to beat. The staff are super helpful and friendly although they are happy just to let you get on with it if preferred. Can more or less drop in on the doorstep using airport or local bus, as there's a stop a very short walk away. Very quiet side street but right in the heart of the backpacker kao San area. Pool and Breakfast welcome bonus. Its a big hotel with lots of guests who are free to do what they want pretty much, so the atmosphere in pool area will really vary depending on who's staying.

Some rooms in need of renovation, can be a bit of a damp smell.

Great location near Khaosan Road and Royal Palace but in a quiet little street . 2 minute walk to bars and restaurants and 5 minute walk to Pier . Breakfast is great especially the 3 daily Thai dishes plus there's any kind of eggs freshly cooked, chicken sausage ,boiled ham ,salad ,cereal, toast, fresh fruit and lovely little banana cakes Rooms are cleaned well daily and all staff are pleasant and helpful Swimming pool and sun beds are great after a hot day sightseeing

Breakfast room /restaurant ((open walls) and bar area at pool are too hot when temperature is up in April - need better / more fans to encourage more use

New Siam Palace Ville is one of the best value hotels around the Khao San Road area. Nice clean comfortable rooms well maintained with small balconies. The staff are wonderful, helpful friendly and enthusiastic. The breakfast seems to have improved from our last stay, which was really our only complaint at the time, more variety now it seems, and improved quality with some items. The pool area is well looked after and thankfully not to busy on our last visit it could be too busy with large groups. Well run hotel to relax and enjoy Bangkok. Its also worth noting that we have never had issues with noise here at night which can be an issue in this area

Hotel is well-located near to all tourist attractions, markets, food, massages, laundry. Breakfast was tasty and staff was really helpful. Room was clean and tidy, beds really comfortable.

Walls are really thin - you can hear literally everything. If you are bothered by noises bring earplugs. It was overcrowded even if we were not staying in high season - hotel is quite popular so we often needed to wait for the table in the dining area or wait for assistance at front desk. WiFi was not great.

Hotel location is great. It's 5 walking minutes away from Khao San Road and and a great base to explore the cities attractions. Hotel is surrounded by nice walkable streets with bars and restaurants. The area around the hotel is silent and not chaotic as Khao San. Pool looks nice and can relax in the late afternoon. Breakfast is great, buffet-style with different options everyday. Staff is friendly. Room itself is okay.

The only thing is the lightning in the room, it's a bit dark, stronger light bulbs would help.