i loved that it was a boutique hotel. small and intimate. you entered and accessed your room right-away. the breakfast that was included was insanely good- lots of selections and grateful for our waitress, Puhg who always took such good care of us. she always remembered that i take 2 cups of coffee and water. the staff- Fon & Fah were always more than helpful in helping us plan tours, taxi and had the best restaurant selections. Always felt at home, is what you get from these smaller boutique hotels. the staff was just amazing and i couldn’t thank them enough for the care they always provided. the location is another great reason to stay here. it’s centrally located to many shops, temples, restaurants and bars. walking distance to anything. i would highly recommend this place to anyone. get the room with a balcony- the views of people passing by and flow of the city is nicely appreciated. we rented a tuk tuk for a few areas we couldn’t cover by foot.

i loved everything about the hotel.

The hotel is absolutely gorgeous, with decoration in dark wood and Thai motives, and a very relaxing and welcoming atmosphere. The room was spacious and extremely clean. You cannot wear shoes inside the hotel (only hotel slippers) and that makes it feel cleaner too. The breakfast is not buffet, instead you choose a breakfast set from a menu. They have 4 or 5 Thai sets and a couple continental ones (eggs, bacon, etc). Breakfast is served until 12, which allowed us to go out, visit the city during morning and come back for a late breakfast (or early lunch), and trying the Thai breakfast sets (noodle beef soup - undescribably delicious). The location is superb - walking distance from everything in old town (if you can tolerate the heat!!).

Can barely think of one thing. I would just suggest the hotel could rethink the shower tray/floor, which has a step on it making it a bit challenging to stay under the shower.

Superbly stylish boutique Hotel in the heart of the Old City. Stacked full of lovely little Thai touches and lots of great art throughout. A feast for the eyes. Breakfast had a dozen Set options, most were pretty tasty, both Asian and Western. Bed was lovely and hard although pillows very soft. Staff were attentive throughout. Complimentary fruit and soda was much appreciated. Adjacent to walking street and the Sunday market. Wat Chedi opposite is a real gem.

Not a lot to dislike here- only the cramped bathroom and the limited closet space stopped us giving Makkachiva a 10.

The hotel serves excellent a la carte breakfast which is very tasty and filling. The hotel staff were without exception very courteous and helpful. The hotel is situated within the old city so accessible to most tourist locations and restaurants. The rooms are not huge, but comfortable and clean.

If there is a scope for improvement then it is probably the lack of storage places in the room. There are no cupboards and drawers to put things away. This is especially frustrating when your stay is for several days.

Hotel Makkachiva was a pleasant surprise, we enjoyed our 5 nights stay greatly. Location was perfect, in close walking distance to everything. Staff was very polite and professional. A special thank you to the lady at the breakfast venue. Such a delight to observe her kind spirited way to serve, even with special requests. Room service was performed meticulous everyday. Would definitely suggest to booking a room on the 4th floor with the balcony.

Nothing really.

I had a very short stay (2 nights) in Chiang Mai and this hotel was perfect. I was a bit skeptical of the very high ranking, but I found it to be well justified. The location is very convenient, the staff are very friendly, and the room was a good size, clean, quiet and tastefully furnished. The hotel features rooms around a pleasant central courtyard, and the local art displayed on the walls is very well chosen. Finally, the cooked to order breakfasts were very good. What more could one ask for?

Well, one thing one might ask for is more storage/hanging space for clothes if on a longer trip, but that’s a minor point.

Location was excellent - really accessible to much of old town and many lovely temples near by. The morning breakfast was also really delicious and complimentary :0

Truly the only thing I'd knock points off of for would be - bathrooms were a bit small and not very private and there weren't any additional features in the hotel (e.g. gym or spa). The staff, location and hotel itself were all really incredible and would absolutely recommend staying here!

Very beautiful and tastefully decorated hotel located at the heart of old town. Exactly opposite the largest and oldest Wat and right at the begining point of the walking street and Sunday night market. Lots of cafes close by, the staff are extremely courteous and friendly!

Set breakfast menu...while the spread is good options for all taste buds are limited. You will need to take off Ur shoes at the reception but they don't seem to have slippers for kids while my son loved running around the premises barefoot it may not sit well with others.

The entire hotel staff is fantastic!! Everyone is very polite and attentive!! The room is very good.

I didn't like the shower. It only has a fixed glass window, without a glass door. So when you take a shower, water splashes out of the shower! The shower floor isn't good either. It's higher than the floor outside and has a "gutter" all around it, making it easy to slip and twist your foot, which makes your trip difficult!

The staff was outstanding — very helpful and welcoming. There were a number of good breakfast options included in the price of the room, and the location was convenient to restaurants, shopping, tourist attractions.

We’d rather not have to wear flip flops instead of regular shoes inside the hotel, but it wasn’t difficult to comply, and it actually heightened the experience of ‘being in SE Asia”.