Staff (friendly and helpful), location and cleaness (both rooms were perfectly clean)

One of the rooms was an interior room with no views and poor light (anycase it is difficult to have views in the place).

We rented the 3-bedroom villa -- great space for large family! Three bedrooms, all with private bathrooms, two large beds in one bedroom for parents/smaller children. Parking space included, which is a MUST for Old Town. Comfortable beds, A/C in common space and each bedroom. Plenty of drinking water provided. Great location for walking around Old Town -- countless shops, restaurants, temples nearby. 7-11 close buy for drinks/snacks.

My only complaint was the lack of seating in the common area -- there is a table with six chairs, which was fine, but only one "bench" (not even a couch) in the living room area. There were five of us, and we could not all sit in that area at the same time. So, instead of spending time together, we all hung out in our individual bedrooms. It would have been nice to have a space where we could all sit comfortably in the mornings and evenings. There is space for at least 8 people to sleep here, so there should be room for 8 people to hang out together in the living space.

Well appointed and great location, the suites are down a small street right next to the main hotel, it’s very quiet and private. I had a one bedroom suite , it was a great size and had two balcony’s , one in the living area and another in the bedroom it also has a kitchenette with a sink and microwave etc. Good wifi and a huge smart tv in the living space and a second tv in the bedroom were also nice additions. Staff are lovely and helpful , it’s run by a family that obviously care about quality and it shows. There is also a little cafe and tourist kiosk available at reception. Excellent experience, I will definitely return. Highly recommended

Nothing

Amazing little place in a great quiet location. Walking distance to all attractions within the old city. So many vegan and vegetarian places nearby within 10min walking max. Very clean and huge spacious room with excellent AC. Big bathroom with nice shower. Most of the rooms were off the main road and had little balcony. The owner is hands-on and very friendly and helpful. Really enjoyed staying there!

Could have done with a mirror in the room.

Comfort of the room, amenities and staff's attentiveness

TV chennels were not interesting. Mostly in Thai. Better have other options like Netflix, YouTube etc.

Spacious room, big comfortable bed, very convenient location in the old town, right near the Sunday Night Market but still very quiet. We walked everywhere. Nice and friendly staff.

The room could be cleaner. We had some small ants in the bed. The shower drainage is slow and it floods a little. The room is quite dark, some more lights would make a big difference.

Hotel is really beautiful and clean. The owner is very sweet and kind, she allowed us to check in earlier. Every room has a private balcony and rooms share a kitchen on the ground floor. An extra plus is breakfast, which you can have in their bar. Coffee is also fantastic! Overall, best hotel we had on our trip to Thailand.

Nothing

The staff was nice, they let us leave our luggage while we went outside. Helped us to book the taxi on the way back. The room was clean. If u are just looking for a place to sleep it’s a perfect choice. Also 3 min from the hotel there is a huge mall with different food courts.

The door in the room was broken so it was hard to open it. The hotel is in the very strange area, so be ready to be stopped every 30 seconds for a massage.

Loved our stay here, the staff is exceptionally nice! We arrived at 5.30AM with the night bus and were already expecting having to stay busy until check in which is usually at 2PM. The hotel manager was really nice and enabled early check in for us at 11AM, which was perfect as we went for breakfast and a massage. The room was always super clean and the bed was really comfortable. Had the best sleep so far in this hotel! Overall great location, great service, optional breakfast that you can pay which was perfect for take away for early day trips. They give you 2 water bottles for free everyday and also offer washing clothes for a fee. Would definitely come back!

Everything is very clean and you have everything you need for a comfortable stay. Clean and spacey rooms, comfy bed, black out blinds, good aircon, bottles of water everyday, daily laundry service for a small fee. Very good location close to temples, nice massage spas, restaurants and the sunday walking market is only a minutes walk away.

There was a decent size modern TV but I don't think it could be used. Would be nice to be able to watch netflix or other streaming service since a lot of things close quite early in Chiang Mai.