The staff were very pleasant and helpful and went out of their way to ensure we had an enjoyable stay. The location could not have been better. It was very central, close to all the main tourist sites and surrounded by high quality eating places which were inexpensive.

The breakfast was an area for improvement. Some staff were very helpful, while others were slow to respond. The food was not always as fresh as possible and if eating late we had to ask for some foods to be replenished. Some staff were just not on the ball. Management was responsive to concerns raised.

Staff was good particularly manager Mr. Edal and the staff. They surprised my wife with a cake for her birthday and made it very memorable. Took good care of us.

There was a pricing error that I had faced which has to do with Booking.com booking and nothing with the hotel experience. 1. I wondered why I paid euro 105/- when one extra night I booked for euro 80/- . I want booking.com to refund eu 25/- to my credit card. 2. Booking.com did not communicate properly that they just book and place a hold on the reservation and no amount has been charged to my credit card, but instead I was asked to pay at the counter with a different price after getting clarified from the manager.

Nice interior evrywhere. Personal is very kind and responds to demands adequately. We received a free water and turkish tea a couple of times. Breakfast options are diverse and taste good. There are possibilities for ordering a transfer and excursions on place.

It seems like wifi is more suited for mobile phones than PC. My notebook was able to connect only a few times. But this is not bad thing at all, I think it has more to do with my school's privacy settings and VPN than with hotel wifi itself.

The staff was friendly, accommodating and always ready to help. The breakfast was wholesome with a variety of cheese types, eggs, potatos, salads, fresh veggies, Fruits, cereal and a variety of buns and biscuits.

There was a point where someone entered my room while I wasn't there and when I came back the doors were open. The management apologised however it's something I would definitely be mindful of.

A really lovely boutique hotel in Sultan Ahmet, just a stone’s throw from major attractions. Staff were really nice and welcoming, and keen to assist. Our room was clean and tidy overlooking the Bosphorus tonight Asian side. Nearby restaurants had great food and atmosphere.

Excellent location within walking distance to Blue Mosque , Hagia Sophia etc. The room was clean, the cleaners were friendly and very attentive. Nice breakfast, with a good selection.

-- We booked a room with a balcony and the balcony was nice. -- The front desk staff is friendly and helpful. -- Good location.

-- Hotel has high ratings here and at Trip Advisor but it seems that it goes through trough times: poor breakfast, especially compared to other hotels we stayed in Turkey, A/C controller needs battery replacement, wears and tears. -- While our room did indeed had a balcony, the rooms was really small: it was a triple (family) room and it did not have enough room for 3 people.

Rooms were exceptionally clean and very spacious. Staff were so helpful, friendly and professional. No problem with wifi. Great choice for breakfast. Within walking distance to all the tourist attractions.

No garden although there is an out front table and chairs

I like the location of the hotel. It is near to tourist attraction and a walking distance to Grand Bazaar. The room is spacious and clean. The balcony is spacious and comfortable to have tea with great view. Breakfast is good and more importantly, the staffs are friendly and helpful. I will like to thank Veysel who is assisting and helping me during my stay in Acra. He has been very helpful and friendly.

All good for now. Keep up the good work and the good service. I will surely come back to Acra if I return to Istanbul.

Really happy with the service provided, all staff was friendly and helpful. Good location if your travelling with family as everything is within a walking distance. Highly recommended.