Everything, the location was close to all landmarks and restaurants were open late as well. The staff was amazing, Rabia at front desk was very helpful during our stay and assisted us if we had any questions Amazing and helpful staff

Nothing, everything was great

The hotel was conveniently located with friendly and helpful staff. Selman and the others were always ready to answer questions and give recommendations. Hotel is clean, modern and had a calm atmosphere.

N/A

We had really nice stay

Very nice hotel, clean rooms with modern finish. Bathroom was well equiped. We had a nice balcony and the windows cancelled noise well. We were about 15 mins walk away from the markets which was ideal. Immediate area and streets are ropey but its all a bit like that in istanbul in my view. Decent breakfast with good options, although staff were too keen to take your plates and cups away if you were away from your table for a second look which was annoying. Multiple morning we had our half drank coffee cups removed when we went to grab a pastry to finish breakfast, I could understand if it was rammed but there were loads of tables free so it was super unnecessary. Staff at the desk were super helpful with tips and we booked a boat experience dinner with them which was a good night out.

The hotel was very convenient for the majority of the attractions in Sultanahmet which were walking distance. The tram stop was also close by to explore other parts of Istanbul. The staff were very nice and helpful and cleaning standard was excellent, the maid did a thorough clean every day! The breakfast was nothing special, just the basics which I suppose is acceptable for the size of the hotel. I'm not sure why all the other reviews suggest it was fantastic (maybe I'm just used to the more high end hotels where there is a massive selection and fresh omelettes/pancakes to order!!) The location is in an area where there are cobbled streets and quite hilly, so be prepared for some walking. The local restaurants are okay but the prices are more akin to a more exclusive area but that could be due to inflation in Istanbul everywhere, as I felt I was paying more than London prices in some places. The terrace on the roof isn't great , and the view is of the other buildings close by so not great. I dint use the gym or spa so can't comment. Overall, a decent hotel ,small but clean with friendly staff, so recommend for your first visit to Istanbul.

Breakfast wasn't fantastic and no nearby coffee shops.

We had a good time thanks for all that you have done for us.

Hotel is in a good location in Fatih District. It's close to Sultanahmet. The street is a bit noisy. The journey to the hotel from IST International Airport takes about 1 hour by taxi. By public transport (direct bus Havaist HVIST-12 to Aksaray bus stop + tram) takes about 1 and a half hours - on weekdays. The staff was very friendly and helpful. Rich breakfast, which will suit you if you don't prefer an English breakfast - for a European a small selection of hams, salami, sausages etc. On the other hand there was a huge selection of salads for breakfast. If I go to Istanbul again, I will choose this hotel again. Definitely recommended.

The room had very soft beds. But I understand that this is individual.

Thoroughly enjoyed this stay. It was a lovely hotel and the PERFECT room. The stay was mad all the more special by the exceptional attitude of all the Team, working in all areas of the hotel, from hotel Housekeeping, Restaurant Team, Management & Reception. Special thanks go to ANDREE (Restaurant) who was wonderful and met every request with a lovely smile, to UTKU (Reception) for his wonderful welcome and attentive, friendly and professional manner, to SELMAN (Hotel Management) who assisted with directions, places of interest and the Bosphorus River Boat Trip - Evening Dining Reservation. We also thank Nehir & Rahim (Reception) and all the lovely, friendly and exceptionally hard working cleaning Ladies, who did a fantastic job every day! Highly recommend this lovely Hotel in a great location in the Old Town. We look forward to returning next year!

Increased variety of food at Breakfast please (Western choices could be increased).

The staff is fantastic and available for anything that you need. The location is great. The breakfast offers a variety of food (someone might say that is missing more meat dishes-but you have great choice of warm dishes with eggs that fill in that gap) and all the foods are replenished constantly.

The soundproofing of the rooms is not OK. If the other guests feel like they’re the only ones in the hotel when checking in during the night that might be very uncomfortable. But after mentioning that to the staff they paid more attention to it and probably spoke to the guests and the situation improved. Anyway, little can be done now that the hotel is finished so it’s up to the guests to take care not to be too loud in the hallways and also in the rooms. This is the only downside-otherwise the grade would be above 9.

The property is in an amazing location and the entire staff is absolutely outstanding going above and beyond to assist their guests and make the stay comfortable and enjoyable. From the reception team providing advice on public transport, local sites and events to the breakfast team - everyone is making sure you are well looked after. The rooms are spacious and clean and have everyone you could ask for for a city stay We travelled with a young child that happened to get sick during the stay and everyone helped us out to make the best of our stay.

My only recommendation would be to reconsider the bathroom supplies and replace single-use small shower gel and shampoo bottles with refillable larger bottles inside the shower - we all need to care about the planet 😊