I've been to a lot of hotels, but I've never experienced this kindness and friendliness anywhere! The staff are incredibly friendly, helpful and available 24 hours a day. They can help you with anything, they even do much more than usual! The hotel includes a trans-continental breakfast in the price, which is incredibly plentiful, the selection is huge, completely self-service, without limits, unlike many hotels, they don't monitor your consumption!!! The equipment of the room is perfectly adequate, it has its own kettle and its own safe! A remarkable detail is the way the hotel takes care to ensure that the guest's relaxation is perfect, without any problems. Special thanks for it, to Burhan (Hotel Manager) and Ahmad who is the funnest guy I've met recently, very nice guy! His favorite saying is ya ya ya 😁😁😁 I love every minute in the hotel! 🛏️🏨

Non

The stuff is very friendly. I arrived early morning ,Mr. Semih immediately checked me in and offered me breakfast. Thank you so much!

Close to everything

thanks baris. nice breakfast nice Serbia

The best thing was the location. And two of the staff members were friendly, especially Ugur.

1. There should some shades or at least better curtains to dim the lights from the street. 2. It means a lot and it would be a small investment to provide new toilet brushes. 3. The cleaning staff should clean the rooms better (underneath the beds as well). 4. Due to space limitations I can understand that breakfast is served in the lobby but it is not pleasant to eat whilst having stray cats coming in and walking around, especially if you have a slight allergy. 5. Huge lack of professional customer service; when a guest is coming down for breakfast it would be appreciated to greet with a "good morning". Same with English - the majority of staff spoke no or very poor English.

Location is perfect and price was good

Room was small and Breakfast need to be improved, some of food was actually not fresh at all

No complaints at all with the room, staff or location. Location very central, area pleasant and safe. Staff just great, really nice and helpful. Room good size and well maintained for price we paid.

Just one not actual complaint, but more a suggestion. Breakfast was mostly styled for Turkish. Lots of things available but very little of what we normally are used to, except chopped sausages, scrambled eggs and some cheese.

Amazing location, right in the heart of the city! During my stay, I unfortunately injured my ankle, but Mustafa at the reception went above and beyond to assist and support me. His kindness and professionalism truly made a difference. Highly recommend this place for both its convenience and exceptional service!

I like everything, the location is great - this is the best part of Istanbul. The hotel is small, but very comfortable and you feel like home. The staff is so friendly and kind, they are the best, they make everything to make you feel good and satisfied. We enjoyed our stay a lot. The hotel is near public transport and also near the city landmarks. We will definitely come again! Thank you for everything!

All employees are distinguished in their work and treatment Also, the ryokan dishes are very good and there are no problems or shortcomings My sincere thanks go to the brothers working at the reception Also, the cook and kitchen worker are in good spirits

The location was good, in the middle of old city. The staff is super helpful and responsive.

The room was very small and could have been cleaner. Felt smell of smoking constantly.