Fantastic location close to everything. The staff are wonderful. Very kind and helpful. The breakfast terrace is an excellent spot to spend your time having a relaxed breakfast. Breakfast on the whole is good but I wouldn't say exceptional. There is however something to eat for everyone and the salads and cheeses are very good. The rooms are very clean and well stocked with toiletries, and fresh towels are provided everyday

The only thing I would improve at breakfast is the introduction of fried eggs as the little pieces of omelette get rather samey after a couple of days. The rooms are slightly outdated and the bathroom is quite dark. The mirror area although large does not afford you good light to see when shaving. The shower is very good though.

The breakfast was good, but they ran out of the cold cuts and wasn’t replenished even though we were there by 9 and they were open till 11:30!! When we asked they said no more. Location was excellent. Tram was across the street. Walking distance to the Spice Bazaar and the ferry terminal. Lots of eateries close by. Bonus was having the money exchange place next door with a decent rate.

Had issues with the door and made the first night very unpleasant as it was late and we were tired. The front desk didn’t speak much English so communication was difficult. They did upgrade me the next day and I ended up with a big room with an amazing view of the Bosphorous, Hagia Sophia and the Blue Mosque. In the end my stay was pleasant.

Loved the location and the view of the Bosphorus and all the boats passing—easy access to transport and plenty of food options. The staff were always friendly and happy to help. Breakfast was great and set us up well for the day. The cleaner did a great job of servicing our room each day.

It can be a little noisy due to the central location, which didn't affect me too much, so I recommend earplugs if you are a light sleeper.

Excellent location almost on the Galata bridge. Nice view. In front of the hotel, tram stop, many buses and port side for Uskudar, Kadikoy and Bosphorus tour. Opposite to the side is the entrance to the small cable car that takes you up to Tunel, Peran and Istiklal (Grand Rue de Pera). Nice breakfast on the top floor with a great view and coffee offer all day. Excellent staff at the reception.

The hotel, although the rooms are very nice, needs a renovation (freshening) in terms of painting and changing the curtains which, although beautiful, are a bit old and better lighting in the bathroom. Also in relation to cleanliness, it is clean, but it needs something more.

The staff were friendly and welcoming at all hours. I was a solo female traveler so this always means a lot. Location was perfect. It's so easy to walk across the bridge to the main sights, or up the hill to Galata, or wander around Karakoy (the food was definitely cheaper in Karakoy than Sultanahmet btw!). It's also easy to get picked up by tour vans, taxis, and to take public transport. The view was stunning! I enjoyed sitting in the top floor in the evening, reading a looking out. The breakfast was delicious and fresh. Having stayed in old buildings - I appreciated the character of this place while having a modern bathroom and shower! Tips if you choose here: I only learned 2 days in that there were tunnels underneath the streets and metro lines! These are so much easier to use than crossing the roads. Also, because it's a little further from the mosques, while you can hear them, you won't get woken up by the calls to prayer. Which is good if you like to sleep in ;) and you can hear them from outside if you want to. But you wont be saved the car horns which are probably the same (constant) all over Istanbul. They do seem to stop eventually, but bring earplugs if a light sleeper.

Not one to sing praises but the Galata was the perfect hotel for us. The location couldn't have been better being next to the tram which easily connects to the historic sites and other parts of the city. Also easily walkable to the historic sites if you were so inclined The hotel was small and intimate and though others complained about street noise we found the double paned windows to have perfectly blocked out the street sounds. The staff were very friendly, attentive, and always greeted us with a smile. The rooms were clean and quite spacious and rather grand. Quite the boudoir and we felt rather elegant. The rooftop breakfast was wonderful and it was a good way to see the comings and going of the ferries and trams.

- Staff were very polite and helpful. They're also flexible to go out of their way and help with tea prepping and allowing to use a public area at different times given we maintain low voices! - Facilities were well maintained in general. - Hotel was small enough for a family to meet up anytime and effortlessly. - Location is excellent and anything that crosses your mind happens to be just nearby. - Rooms look beautiful especially for people who appreciate this architecture style.

- Fridges do not function inside the rooms. Only lucky ones might get a room with a working one. I booked 9 rooms and only one had a working fridge. - Our room was ones of the larger ones and had no functional washroom fan and one of the ceiling lights in the washroom was out. - Lower level rooms can get loud as the hotel sits on a major intersection. - The elevators are very clean but very small. Not quite for the claustrophobic.

This hotel was perfect for us. If you want to stay in Istanbul this is the place to stay. Central location, you can enjoy all the day time activities. Site seeing and tours ect. And at night you have the convenience of close to bars and restaurants with music. Great for a family. The staff was so friendly, all of them!! The breakfast was delicious. I totally recommend this hotel. Thank you

Nice hotel in the best area of Istanbul. The rooms are quite different. There are both terribly neglected rooms with peeling plaster, and ideal rooms at the same time. The view from the rooftop is stunning.

This time the hotel management has decided for some reason to confirm my booking reservation but has not debit money from the card, because the 'name on the reservation and the name on the card are not the same'. How many times have I traveled the world, I've encountered this for the first time. Besides the reservation on booking was not decline, there were no warning letters or no information, they have just confronted me at the reception desk that they did not want to use my card indicated in the booking and demanded to pay for the accommodation on the spot. It was strange

The staff is so friendly and helpful. They provide a lot of information about the city and how to use the transportation. the location is close to Karakoy tram and boat services and a lot of good restaurants The place has a luxurious palace look and feel, the ceiling is about 6 meters high in the room and the Seaview is great at the restaurant on the roof where you take breakfast.

as it's near the main street you will keep hearing horns of cars even at night. the wooden floor needs to be renewed I reserved 2 rooms, one of them had an issue with AC as the weather was hot during these 2 days and the phone was not working to call reception so I had to go down myself.