The property is beautiful and well located.

I booked my stay on booking of course. Booking did not adequately warn me of the extra fees. Those included parking ($55 per day), resort fee ($35 per day) and a pet deposit of $200. Management waived the pet deposit but on the condition I signed a stringent agreement which gave the hotel the ability to charge me for any disturbance caused by the dog in order to compensate other guests. Another thing I did not enjoy was the cost of two margaritas. With tip the two drinks cost $50. We considered dining on the property but the guacamole appetizer was something like $30. There aren’t many restaurants in the immediate area so I see the exceptional expense of the on site restaurants as a negative since it means getting in the car and traveling to downtown La Jolla.

I was a little worried what my toddler that it wasn’t going to be accepting of children. But I was very wrong. Lots of families on property and all the staff was very pleasant to my kid and I. Our room was right near the lawn so it was easy access for him to play. Everything you really need is on site. Had a drink at the lobby bar. Ate at the restaurant. Walked around property. Valet service was quick and professional.

Walls were thin. I could hear my neighbor doing everything. Coughing. Using the bathroom etc. Also the restaurant on site was awful from a service stand point. That was the one really bad experience.

The greenery. The hotel felt very welcoming and the lobby felt like everyone was gathering as a family at night, it was nice to see. The hotel never ran out of activities for us to do. There were lots of seating areas for people to enjoy the outdoors on the property.

We went to the cafe one morning and they were out of stock of quite a few things on their menu. It was a little difficult to navigate some of the property, but we eventually learned our way around. Would definitely come back though!

Greeting: When we arrived it was an 'extra' person just inside the building saying 'hi' and giving directions to where to check-in. Pool area: nice pool, felt clean. A lot of pool beds and a relaxed feeling of mixed guests (kids, couples...). Good. Also, if you bought a drink at the pool, it was with nice plastic glasses that they wash over and over again, and not those cheap once. That was also very good. Gym: Good programs on the indoor walking and running machine, that you could follow. They had some fruit you could pick when you were finished with the excise. Beds; nice, comfortable beds. Down pillows. Room: Patio with gate that needed the key to enter = good. Nice sofa with pillows. Could need one more chair outside, since we were 4 persons. Nice furniture in real wood! Good coffee and extra pods were supplied when asked for. Area, restaurants: Extremely nice environment (building, plants, seatings, paths) within the hotel area. The Dinining was Mexican inspired. We ate 2 nights at the hotel. 1 breakfast, in a different area at the hotel. Expensive but good taste and all was served on excellent beuatiful porcelain and they used fine silverware.

The breakfast restaurant: The serving took too long. We wanted to head of to San Diego, but we had to wait a little bit. And of course, everything was very expensive, but what we could expect. Pool area: The bar at the pool closed at 5pm, could have had open for a little longer, since you normally go away and visit the surondings during the day and when you come back you want to relax 1-2 hours by the pool (with a drink :)) and this was not possible now. Restaurant: Too long waiting time the second day. So we 'needed' to by a drink at the bar outside the restarunatn/lobby, and they had strangely different bar menu, So the wine we had the day before from the restaurant - he could not get and fetch that.....

We loved the layout of the hotel. It was close to La Jolla downtown without staying there.

We didn't like the fact that for our entire stay instead of looking over the beautiful we were looking at a large group of people having breakfast and lunch each day. The noise from the set up and the noise of the large group kept us from enjoying a quiet time on our balcony. We did let the desk know and they sent us champagne and a nice note of apology. I would definitely stay again but I would ask about any large parties happening.

Beautiful property, excellent staff, well appointed rooms! I came for LASIK Surgery at a nearby hospital. The Staff was kind and caring. They met me with a wheelchair after I arrived back at the hotel post-surgery and the Staff escorted me back to my room. I felt safe and well cared for as I recovered. Truly one of the best experiences - beyond my expectations! I highly recommend Hotel Estancia for my family, friends, and colleagues!

Beautiful location and centrally located. Well kept gardens, spacious and clean. I also appreciated the bar that accommodated alcohol free beverages The food was pretty good.

The prices for the grab and go breakfast and coffee were a little on the expensive side. Would have maybe preferred more food options.

The rooms were very clean and when I switched rooms because of a noise issue they upgraded me which I appreciated. The valet staff was very attentive and helpful.

It seemed very understaffed. There was always a long line at reception even if you just had a quick question, and while the valet seemed well staffed the majority of the time, on the day of check out there was one poor guy who was running ragged and I ended up having to wait for a very long time and then take my bags myself because I was going to be late for my flight. Also, they definitely needed more menu options on the lunch menu in the restaurant.

Location and cleanliness of the hotel.

The front desk staff did not have a friendly or pleasant expression. He was flat and short with his answers. He just checked us in and did not offer any recommendations when asked. I also asked about any discounts for UCSD students, and he straight out said no, even though the website says they do offer a discount. The staff at checkout was the same, very flat and not friendly at all. I have stayed at Estancia 3 times in the past and even got married here. I always had a very pleasant experience at checkin and check out, but on this visit, I did not feel welcomed at all.

This is an exceptional hotel. Literally one stop shop where rest meets relaxation meets location meets food and drink. You never have to leave and really shouldn’t. From the coffee in the morning to the espresso martinis at night… it’s all one needs to reset your mind and body.

Pretty much everything