Called hotel direct number to make reservation and was connected to booking.com w/o knowledge. Because I was in Charlottesville for a medical appt I was eligible for a discount. Booking.com would not honor that discount. On arrival at check-in the hotel staff was able to make the correction. When calling the hotel's direct line you should not be rolled over to 3rd party booking company

Everyone was very friendly and helpful. The person at the front desk was great. The waitress at the buffet was friendly and did a great job, even working by herself for a long time...she never lost her cool and stayed friendly. The room was very comfortable and spacious. There was plenty of parking and it was a great location for our trip to Montecello.

Beautiful view of lovely pond with a paved walking trail which you can access. Very serene. Great blackout curtains. Very nice helpful staff. Super quiet. No road noise and no noise from other rooms. Non slip shower. Lots of towels. We had a very comfortable stay.

Hot tub was only warm not hot. Bacon kinda greasy but I was glad to have it anyway. Chef was there making it fresh.

The breakfast was excellent; great value! The pool was small, not a lap swim pool, but refreshing. The hot tub was relaxing. The gym is small but has lots of equipment.

The list of restaurants offered by the front desk staff was not good. It was all fast food places. Perhaps having some fast food and other nicer places would be a good option.

we did not have breakfast but did have dinner and it was very good

The only thing I did not like about our stay was in our bathroom in our room the height of the toilet was extremely short, in fact I didnt know they made them that short. Also there was no fan/vent in the bathroom.

This was a good choice for one-night stay in Charlottesville. The room was spacious, light, and clean. There are several restaurants within a short ride from the hotel. The hotel did not offer a complimentary breakfast, but the breakfast buffet was very good (much to choose from and good quality) for its price.

The room was a nice size and clean.

Front desk clerk could not find my reservation...she asked me five times if it could be under another last name...I assured her I only had one last name. I gave her a printed copy of my confirmation and she still could not find it...told me the confirmation number would not work. Finally she found it...according to her my first and last name were reversed...not sure if that is their problem or Booking.com..Check out clerk could not print me a receipt, was going to email me one however it never came...seems like a lot of confusion!

Breakfast not included & didn’t eat there. Loved the location’s privacy & trails around ponds. Enjoyed the hot tub/pool & the firepit/patio.

Room layout at door, bathroom & refrigerator/coffee station seemed crowded.

Why is breakfast not included? We didn’t eat due to the charge. The beds were comfy. We were happy to have access to showtime to wash a movie

Free breakfast; doesn’t have to be a lot; some places Overdo the free Breakfast choices

Clean room, comfortable beds, great town

Our room wasn’t ready at check in time (was ready close to 4pm, website notes check in was at 3pm).