Requested balcony room with view over river was supplied, view was fantastic. Large club suite with seating area, galley style kitchen area, large bathroom with whirlpool bath, double sink/vanity, large monsoon shower cubicle. Extra large bed and large TV and dressing facilities in the bedroom. Club suite gave access to club lounge which is great for warm and cold snacks and soft and alcoholic drinks -inclusive of the room package- but be aware of the dress code for men -covered toe shoes and long trousers no vests. Has an amazing view as well. As a resident Access to the upper floors (the dome and other bars/restaurants) is easy and the eye-watering cost of drinks, at time of writing £35 for a cocktail makes them probably just a quick pop up there, take a snap and leave. Breakfast is served by the pool and is extensive and everything is on offer; egg station, fruit, meats, pastries, sushi, yoghurt, Asian dishes etc etc.

Drinks prices are excessive in the bars and room service -December 2023 - 2 small beers delivered to room were £14 each. Pool was surprisingly cold and the 'hot tub' area was no different in temperature. No mini-bar in room which in a suite wasn't acceptable.

• The views are amazing! • The breakfast was delicious. • The pianist is a charm. She played Alicia Keys - If I ain't got you with so much feelings into it that it made me so emotional. • The reception area is so classy

• The fact that when the deposit it charged, which is not a small amount, they don't explain to you that it takes 2 weeks to get back to you once you leave the hotel. • How expensive are the drinks at the rooftop bar and a very bad selection of drinks available for that price. • The fact that the room will be disinfected through the day without permission or acknowledgement. You'll find out once you come back to the room, by a ticket at the door, that someone has been there. That was weird. Usually, the housekeeping only comes in the morning. And if anyone is to go into people's room through the day without permission, that should be explained to detail on check-in..

Location great being about 10m walk to the ferry and skytrain. Was a good base. Loved the big room and views. Pool area good. Breakfast fantastic. Staff excellent.

Room a little dated. Fridge and aircon very noisy.

The room had the most amazing view. Breakfast was incredible with lots of variety.

We wanted to visit the rooftop bar for a drink, but we were almost forced by the staff to have a drink on a lower floor. So by the time we got to the top floor, we didn't feel like having another one. As guests at the hotel, i wish our wishes had been heard.

Extremely friendly and helpful staff. Room very clean and excellent facilities, comfortable beds and great view. Really enjoyed breakfast, choice and location very good.

Disappointed with lunch. Ordered calamari which was cold and rubbery when served, after a wait of over 25 minutes. Only 2 other tables in the restaurant! Asked server to just take back and take off bill and they reserved us the same calamari REHEATED! Could not believe a hotel of this standard would think this was okay. Also looked upwards when waiting for food and was amazed to see how dirty the AC vents were.

Very well organized hotel. I arrived the afternoon when there was the earthquake and in Bangkok it was very chaotic all around. I appreciated they gave a free dinner buffet at Mozu restaurant to the guests checking in that day because they had to evacuate all staff and guests, and some room weren't yet ready in the late afternoon. By the way, the choices and quality of food at the buffet were really great to suit every taste. Amazing and stunning restaurants and bars in the high floors of this hotel. View at night from Sky Bar at The Dome is unbelievable, it surely worth a visit. Breakfast in the morning scrumptous, plenty of choice, a lot of pastry and bakery items, cooked hot food, Indian, international and Thai corners .....Dumplings .... Sushi .... Maybe a lot more things but I couldn't try everything .... Impeccable cleaning in the rooms. Very smart, polite and professional staff everywhere in and around the lobby, at the reception, in the various restaurants and bars. WiFi perfect always, all the time. The only little thing that I didn't understand: the first morning after my arrival, at 9.00 am or so, a lady rang twice to my door asking if I had any laundry to give (and this was a bit weird, to be honest, both for the time and because I had just arrived the previous evening): it didn't cause me any problem, though. This is a luxury, iconic hotel that worth a visit for sure, even just to go in one of the restaurants and bars on the top floors.

The hotel staff went out of there way to welcome my wife and I, I had mentioned that it was my wife's 50th birthday and they had decorated our room with balloons and personal greeting cards for her birthday also a cake, they gave us a beautiful room on the 58th floor it had views overlooking the city. The hotel has 6 bars to choose from and we loved the breakfast. I will be going again to this hotel on our next visit to Bangkok. I would highly recommend it, we stayed for a week and loved the location it wasn't far from the main places of interest. The sky bar was amazing and a must for all fans of the movie Hangover 2.

There wasn't anything not to like.

Fabulous hotel, well located, ten minutes walk to the nearest BTS station. Very good bedding, comfortable and soft towels. Extraordinary breakfast, varied and tasty. Great view and nice rooftop and sky bar. Staff is very nice and polite.

Furniture in the room are good but average. What was very annoying was that it was impossible to tune the air-conditioning, so we were freezing during the whole stay; we even had to open sometimes the balcony door to let a little bit hot air in. The shower water was also impossible to tune correctly, either you burn yourself or it's cold... Both are not worthy of a hotel of this category.

Old but gold. Stayed in the HUGE premire suite, which I think has the best layout for a hotel for remote working holiday makers. It's essentially an apartment. A small kitchenette and the best feature ...the sliding door to partition the sleeping area away from the rest of the apartment. 2 people could work here easily in their own space. Brillaint staff...so lovely and accommodating. Aquafit on Monday was fun. The best breakfast I've EVER seen. The neighbourhood is useful; as I didn't want to eat at the establishments, there's a substantial local food court and street food market at Central Bangrak mall. Super safe. However it's a daytime place so most places shut at 9pm

Having to share the lift with the annoying visitors to the rooftop bar. Drunk young men recreating the Hangover 2 scene. They should be online paid ticketed, details recorded if not a guest. No reservations, no entry. Guests in possession of a key fob pay discounted prices. The incredibly patient staff should not have to be forced to "upsell"drinks. It's tacky and not becoming of a 5* establishment. Literally people off the street wandering drunk though a Michelin star restaurant made me book elsewhere for my meals. The walls are very thin, literally heard whole conversations (and lovemaking) from neighbours. If the walls could be as thick as the sliding doors

Service is excellent from Check In onwards. Position is Great - Close enough and also Far enough out of the action. Rooms were Excellent - Bed 100% and Pillows the same. View on River was also exceptional. We stayed on the 58th floor and had a great view. Pool is good - Did not use the Gym however it also looked good. Club Lounge was exceptional in a similar style as the Marco Polo Lounge in HK. POD Coffee machine in room was great. Breakfast was also great and a super wide variety and Excellent quality

Not Too Much. The property does need a freshen up however it would not stop me from staying again and is a minor comment.