It wasn’t my first stay in this hotel, vey good location, fantastic breakfast, comfortable bed

This year administration decided to open a night club on the roof and it was a disaster. Every night you cannot sleep due to loud music. Last year it was fanatic stay, that’s why I decided to stay again. But this year 😬

location the bed was comfy loved the interior and the small details

when i called customer service no one pick up the phone

room amenities were great, the design and interiors of the hotel is well thought of - lots of interesting and creative concept all over the hotel which I really love! staff were nice and friendly, and very well done to housekeeping team for always keeping our room nice and tidy.

Despite the really pleasant employees, I believe there is definitely room for improvement. The check-in process was longer than normal; it probably took 20 to 30 minutes. We arrived for breakfast twice and it seemed as though they had forgotten about us both times. On the second day, we were almost finished with breakfast when someone asked if we wanted eggs. IRD service is also incredibly slow, have taken 30-45 mins for bucket of ice

This is the best hotel where I have ever stayed in the world. And I have stayed in a lot of hotels. This one felt super good. The atmosphere is so unique. The people are great. You just want to spend your whole day in the hotel and not move out. The meeting rooms are amazing and everybody in my Google meets calls was asking me if it was a real background (view on Museum of future). The monkey bar is great. The café downstairs has an amazing fluffy croissant and pain au chocolat and most superb service ever with Debby and Faith.

Uhhhh

I loved this hotel! I travel often for work, sometimes solo, and this hotel is definitely one of the top ones I've visited around the world. The staff is very nice and helpful without being overbearing. The hotel restaurant is great, the bar serves superb negronis, and there are spa facilities. I needed to do some work after checking out and used their co-working space, which was a plus. When I arrived, I did the check-in very late at night and Ilias from check in service was so kind! Special shout out to James from security who went out of his way to find my lost credit card, and Adi from the Spa who was so kind and friendly to me. Last shoutout goes to Daniel from the bar, who makes perfect Negronis!!!

the only thing that I flagged to staff was a damaged hair drier in my room. Other than that, everything was great! Another small detail is that I did not have any reading light next to my bed, only on the table/desk.

The design, the stall, the room, everything was very comfortable

I wish, I was informed there is music and partying till late hours of the night on Saturday, as for the Standard room facing the courtyard, you could hear everything - the music was loud

Brendon was an amazing receptionist and a lovely person. He was happy to accommodate every need of ours. He also made our stay as enjoyable and as hassle free as possible. He did all that with a wonderful smile and an endearing demeanor :) We also loved the strong hipster-like identity of 25Hours. There was an incredible attention to detail throughout the hotel and some beautiful, artsy, choices all around. I'm not going to spoil the fun for you, but it's nothing you have ever seen before. I was mesmerized every single moment... A breath of fresh air in what has been an overly commodified and sterile sector. P.S. We loved the LG OLED TV. Thanks for not cheaping out on the TV!

The room service was a little slow and the shower's temperature setting was inconsistent.

everything we needed was here. staff are friendly and rooms are lovely

the noise. woken around 1 am, 3 am and 4 am to guests in next room chatting on phone, guests in the hallways, rooftop bar noise and fire alarm glitch. the sound proofing between rooms really needs to be addressed.

the concept

construction noise around. and the view!

My wife and I recently had the pleasure of staying at your hotel, and we are compelled to share our exceptional experience. From the moment we arrived, we were greeted with warmth and professionalism, setting the tone for a truly memorable stay. Our room was immaculate, offering breathtaking views and all the amenities we could have hoped for. The attention to detail in the room’s design and cleanliness did not go unnoticed and greatly enhanced our comfort. We would like to extend our heartfelt appreciation to Olaa (علا) at the reception. Her kindness, professionalism, and attentiveness made us feel truly valued. She went above and beyond to ensure our stay was perfect, and her recommendations for local attractions were spot-on.

Nothing ! I only made a note when I left about one sentence. Noticed in the DND notes and message received and promised to be reviewed by the hotel management