Breakfast was excellent apart from the terrible coffee. Great selection and great quality of foods

Smokers everywhere outside and in the bar - could not actually sit for a drink in the bar due to the room filled with cigarette smoke. Very disappointing

Close to Gulfood

Room Smells and I had some sensitivity infection.

Its in downtown so that makes it accessible to a lot of activities

A lot of stuff in the hotel room wasn’t present. I was staying with one other person and there was only 1 bath robe, and no slippers and no dental care kit.

This was our first visit to Dubai and when we book the hotels, we'll be very particular about the location and connectivity. Novotel World Trade Centre, Dubai is located at a very convenient place in downtown, close to major attractions. Metro is just a 5 minute walk and cabs are available all the time. Besides this, the hotel provides a shuttle to various attractions every single day. If you plan well, this comes in very handy. Staff is well behaved and helpful. We reached very early in the morning, and Mr. Deon gave us the early checking option such that we didn't have to wait in the lounge for long hours. He guided us on the local protocols, money exchange basic dos and don'ts etc., The room is neat and has a good view of downtown including Burj Khalifa. Entire property is clean and neat. You can even sit outside and have a snack end enjoy the weather. They serve good coffee and tasty food. Toiletries are of good quality. Attractions such as Muesum of the Future are at a walking distance to the hotel. There are lots of restaurants and departmental stores very closeby. Overall it was a super experience and we're sure to stay in Novotel during our next visit to Dubai. Thank you Team Novotel.

There's nothing to complain about. We had a very good experience at Novotel World Trade Centre, Dubai.

This was the second time I chose to stay at this hotel and I would always come back. I arrived at 2am, was super tired and all I wanted was to get some rest as I had an early meeting the next day. So obviously I did something wrong on my booking (I will spear you the details but lesson to be learnt, dont book anything when you are tired and dont leave such a task last minute). Three beautiful souls were there to assist me Yahia, Adhil and Faris. I'm pretty sure if it was anywhere else they wouldnt go over and beyond like that to assist. Yahia, if you are reading this, I want you to know that I really really reallllyy appreciate what you and your team did on that night. BEST CUSTOMER SERVICE EVER! Room was great as always, clear, wifi fast, location great next to the Expo, STAFF & SERVICE AMAZING!!!

NA All was amazing

Rooms are large, beds are super comfy, everything is impeccably clean. Very well located and with very helpful staff when it comes to figuring out how to get around, do what you need to etc. There is a 24hr shop within the hotel, which is handy for anything you've forgotten or quick snacks. Room service is great too. I also managed to check-in early after a red-eye flight thanks for a very kind receptionist I didn't manage to catch the name of!

The swimming pool apparently was new, and so the changing facilities etc were not usable (you had to get changed in the lobby bathroom if you wanted to hang out there after checkout..?), and the gym was closed. Both of these things would have been helpful to know in advance. Also do note, for anyone needing to get to the Emirates Towers regularly, while it is a 10min walk on the map, during the day there is absolutely no shade on that route and you will 100% need to get a taxi; once the sun sets, you can walk back though.

Not far from Dubai Mall and the Future Museum (6 to 10 minutes by taxi), the hotel is located in an area pretty far from the hustle and bustle of the city. The room was clean and quiet. We were provided with several bottles of drinking water every day, with no extra charge. The staff were helpful and kind. Breakfast was really good (apart from the pancakes!): great variety, ranging from savoury to sweet, with local and international dishes and fresh fruit. A pity we couldn't swim in the outdoor swimming pool: too hot for us at this time of the year!

No shops, no restaurants nearby, so going for a stroll near the hotel is not a good idea. The easiest way to go somewhere is by taxi or by the hotel shuttle (we never managed to catch it). Beware, not all the taxis outside the hotel have the meter, so you may be charged more.

Location is EXCELLENT for those attending Gulfood. Also not far from the biggest attractions in Dubai as well. Hotel breakfast was very good. Staff well trained, polite and helpful. All services working fine. There is even a small shop at the lobby, 24/7, selling beverages and snacks. Very good idea to keep a shop like this inside the hotel.

Free wi-fi could be better. No bathtub, which I missed the most. Windows are sealed - cant open. Perhaps for security, I don't know, but I didn't like the fact you couldn't open them.

Very clean and well situated especially if you have some work in the area Soundproofing is good

I booked a double room and received a twin single joined together. They did say they will change it later but nobody did anything (seems they wanted to see if I would chase). I wasn’t bothered too much because I had a busy schedule but it’s still an annoyance

The staff is the best

I was not happy with the breakfast, they didn't have the variety of food like before and the taste was not good, they didn't info us about the swimming pool during the booking that it is under construction and it really mess up our plans because we were supposed to walk in the heat to the next hotel so that we can swim, yes shuttle is there but the timing didn't suit us