The location of the hotel is excellent as it is near the Dubai Exhibition Center where I was visiting. The metro station is a few steps from the hotel. There are some restaurants near the hotel. Also there is a supermarket and a pharmacy near the hotel. You can take a taxi easily in front of the hotel's main gate. The hotel is in a calm area.

My room was not cleaned for 3 days. I complained to the reception staff at the checkout. I had an electricity cut in one main line in the room (TV, Fridge, Kettle, and the hair drier). This was for one day and the electrician came and fixed it when I complained to the reception staff. A limited number of towels in the bathroom. No shampoo in the room. The internet was not working properly. In lots of times ut was not working well.

I would like to take a moment to express my sincere appreciation to all the staff at Ibis World trade center hotel for their outstanding service during my recent stay. From the reception team to the housekeeping staff, everyone welcomed me with warm smiles and genuine hospitality. I was truly impressed by their honesty, supportiveness, and dedication to ensuring my comfort. Their efforts did not go unnoticed, and I would rate the service 10 out of 10. Without a doubt, the team made my experience at your hotel memorable, and I genuinely thank each and every one of them. In addition, I found the location of Ibis Hotel to be fantastic—conveniently accessible, close to downtown, major exhibition centers, metro stations, and even fairly near to DXB airport. This added great value to my stay and made getting around the city very easy. Thank you once again for the excellent hospitality...

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The area is very easy access to the mtro station, easily connected for all travelers to reach to the property with comfort and ease. The hospitality of the front office staff were amazing. Kudos to Amal, Pragya,Akshay and Gamal. When I learned of my flight being canceled, I dropped the customer service line a quick text and immediately they responded and was happily receiving when I extended my stay. They were very informative and well dressed and such absolute darlings. To the housekeeping team, thank you for always being so attentive and thank you to the whole IBIS WTC for being very caring to their guests. I made it back safely everyone! Thank you all for a wonderful time and I‘ll return the soonest! (Your new friend from the Maldives ~ Lola<3)

The location was great, as it is close to the Metro which is just 3 stops away from Dubai Mall. The receptionists and securities are always of great help and service to their guests. Special shoutout to Aymen who checked me in and coincidentally checked me out, and he has provided me good services during my stay in Ibis. Keep up the good work!

I feel the hotel can go extra length for its guests. Ultimately at this competitive industry with many players and a matured market, service is what will stand you out from the pack. I was not feeling very well for a couple of days and was alone in this trip. Wanted to ask the receptionist whether any person from the hotel could have just walked a few minutes to the pharmacy to help to get some medicine for me but they mentioned they do not provide such a service. At that moment in times of desperation, I felt the hotel could have done better.

Artistic place, clean rooms with hospitality professionals. The receptionists we encountered are respectful. The valet guys, housekeeping, phone operators as well as securities are so good the we did not face any issues at all, they are well trained. There is a lounge where you can sit and play board games or chit chat, they also have a table baby football, that is all for free. We thank you with the peace of mind we had after a long day of work. Thank you Aymen and Pragya for a great check in and out. What didn't you like about

Silly issue was the fresh coffee they complimentary provided has a weak taste, I am sorry it was wasted several times. The rest was perfect.

I had an excellent stay at this hotel and truly enjoyed every moment of it. The service was exceptional, the rooms were clean and comfortable, and the overall atmosphere was welcoming and relaxing. A special mention goes to Gamal at the reception – he was incredibly helpful, professional, and always greeted us with a warm smile. and went above and beyond to ensure my stay was perfect. Highly recommend this hotel to anyone looking for great hospitality and a memorable experience. I’ll definitely be coming back!

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Amazing for its location & great value for money. You are 5/10mins from downtown / DIFC / which is amazing. The rooms are modern and clean. The lobby area is decent. If you are looking for a place just to sleep and spend your days out this hotel is the perfect option for your money! The staff are always welcoming and professional!

Unfortunately the shower is VERY small and water splashes everywhere as there is no door. The tap in the sink is also a weird design and splashes. No hand towel is given which I found odd. I found the room to be a bit dark seeing there is not much place for natural light to come through. Maybe some more lights would be helpful.

Our recent stay at the ibis World Trade Centre hotel was exceptionally pleasant. Check-in was seamless, the rooms were clean and well-appointed with all necessary amenities. The staff were consistently friendly and helpful; we especially appreciate Akshay's assistance at reception, and extend our gratitude to the management team, Hamal and Amal. The breakfast buffet offered a delicious and diverse selection, and the hotel's location proved ideal for exploring the surrounding area. In summary, the ibis hotel exceeded our expectations, and we wholeheartedly recommend it to those seeking comfortable and affordable accommodations.

I had the pleasure of staying at Ibis Dubai World Trade Centre during Gitex Global 2024, and I must say, it was a fantastic experience! The hotel's prime location, just a short walk from the event venue, made it incredibly convenient for attending the exhibition. A special shout-out to Aymene at the reception, whose professionalism and warm hospitality truly stood out. From the moment I checked in, Aymene was attentive, helpful, and always greeted me with a friendly smile. Her knowledge about the hotel’s services and the area made my stay seamless and comfortable. The staff and service at Ibis Dubai World Trade Centre exceeded my expectations, and I would highly recommend this hotel for anyone visiting Dubai for business or leisure.

Hoping they will have better vallet parking near by especially DWTC

The check-in was quite slow as there were many people checking in at the same time. This aside, once you reach the check-in desk, the staff were the loveliest people around, from greeting you to explaining all the small things in the most detailed way. The rooms were pristine clean and really well designed. What was really surprising is that you do not get any coffee in your room, but you actually can order it by calling the reception, and they will bring you a free cup of coffee of your choice from the bar straight to your room. That will be actual coffee and not some instant pour over. The breakfast was also great. The selection was relatively small, but at the same time, everything you could need was provided, and the staff there were really friendly as well. And most importantly, if you are ever sad, they have a happiness team which will make you happy in 15 minutes!