5,418 reviews
From
$53Gateway Avenue, Dubai, 000, United Arab Emirates
5,418 reviews
1/81
Spa/Wellness packages
Restaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Holiday Inn & Suites - Dubai Festival City by IHG is a 4-star hotel in Dubai, United Arab Emirates, located at Gateway Avenue in the Dubai Festival City area. It sits about 10.5mi from downtown Dubai, making it a convenient base for exploring the city. Prices start from $53 per night.
On-site highlights include an outdoor swimming pool with a kids' pool, a restaurant, and spa/wellness packages. Free shuttle service, private parking, and Wi-Fi keep stays easy, while air-conditioned rooms, a terrace, and lake-view options add daily comfort. Family-friendly touches include a kid-friendly buffet and free kids' meals, plus features such as a balcony, kitchen facilities, non-smoking rooms, wheelchair accessibility, an elevator, and sun deck.
With 5,418 reviews backing the stay, this Dubai property offers a 24-hour front desk, fitness center (free), and other thoughtful perks like beach chairs/loungers and on-site parking for a smooth, sunny escape along Gateway Avenue.
Nestled on Gateway Avenue in the Dubai Festival City area, this four-star hub offers a sunny gateway to the city. Two outdoor pools invite downtime: a heated pool with lake-view sights for all guests, and a heated kids-only pool for the little swimmers. Practical touches keep stays smooth, including a free shuttle service, private parking, and Wi-Fi; a sun deck and terrace provide spaces to soak up the sun between adventures along Gateway Avenue.
On-site dining centers the experience with three distinct options. Zeste and Sirocco serve International fare in a family-friendly, modern setting, while Joe's Backyard brings American flavors with a contemporary twist. All three venues keep the energy high without stepping outside, making dinner plans easy after a day of exploring Dubai Festival City.
For guests who value convenience and a family-friendly vibe, the property delivers with kid-friendly touches like a kid-friendly buffet and free kids' meals, plus easy access to the city via the generous shuttle. The hotel earns trust through thousands of reviews—5,418 and counting—supported by a 24-hour front desk, a free fitness center, beach chairs/loungers, and ample on-site parking to help guests focus on sunshine and memories along Gateway Avenue.
Closest airports
Dubai International Airport
2.1miSharjah International Airport
12.3miDubai World Central - Al Maktoum International Airport
25.7miRas Al Khaimah International Airport
45.2miAbu Musa Airport
49.5miSpa/Wellness packages
Restaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Free shuttle
Air conditioning
Kid-friendly buffet
Sun deck
Parking On Site
Terrace
24-hour front desk
Lake view
Kitchen
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Elevator
Kids' meals
View
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
Bathtub
Show 8 photos
Superior, Double/2 Single
1 Double Bed
300 sqft
Minibar
x6
+
x3
More details
Superior is 301 square feet and includes either a double bed 131-150 width or 2 single beds 80-130 width plus desk, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers and has a Disability-friendly bathroom.
Show 5 photos
King Room, Terrace
1 King Size Bed
300 sqft
City view
Private Bathroom
Balcony
Bathtub
+
More details
The spacious double room features air conditioning, a tea and coffee maker, a terrace with city views as well as a private bathroom boasting a bath. The unit has 1 bed.
Show 5 photos
Junior Suite
1 King Size Bed
635 sqft
Private Bathroom
Bathtub
View
Coffee machine
x3
+
More details
1 King Bed Junior Suite is 431 square feet and includes a king-size bed 150-183 width plus desk, cable tv, hairdryer, tea and coffee making facilities , ironing set, safe, and bathrobes.
Show 4 photos
Room - 2 Twin, Waterfront
1 Queen Size Bed
2 Twin Beds
300 sqft
Lake view
Private Bathroom
Bathtub
Coffee machine
+
More details
Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as lake views. The unit offers 2 beds.
Premium, Double/2 Single
1 Double Bed
390 sqft
Minibar
x6
+
x3
More details
Premium is 388 square feet and includes either a double bed 131-150 width or 2 single beds 80-130 width plus extra beds on demand, desk, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers.
Show 6 photos
Accessible Room
1 King Size Bed
300 sqft
City view
Private Bathroom
Bathtub
Coffee machine
x3
+
More details
Show 6 photos
Room - 2 Twin, Terrace
2 Twin Beds
300 sqft
City view
Private Bathroom
Balcony
Bathtub
x3
+
More details
Show 6 photos
Double Room, Accessible
1 King Size Bed
x4
+
x3
More details
Show 8 photos
Apartment, King Size, 1 Bedroom, Creek View
1 Sofa Bed
1 King Size Bed
605 sqft
Lake view
Kitchen
Private Bathroom
Bathtub
x3
+
More details
Show 5 photos
Family
2 Twin Beds
1 King Size Bed
605 sqft
City view
Private Bathroom
Bathtub
Coffee machine
x8
+
x4
More details
Show 5 photos
Apartment, King Size, 1 Bedroom
1 King Size Bed
1 Sofa Bed
605 sqft
City view
Kitchen
Private Bathroom
Bathtub
x3
+
More details
Show 5 photos
King Room
1 King Size Bed
300 sqft
Kitchen
Free wifi
Minibar
Flat-screen TV
x3
+
More details
8.7
5,418 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Anne
10
March 2025
1) Inspite of very large tour groups, atmosphere is very private. Individual guests on different hotel floors to groups. 2) Breakfast a) clear notice re busy hours to avoid (groups), b) quiet breakfast with huge variety of dishes, at-table personal service for hot dish orders, knowing to go into breakfast between 6.30 am to 8.30 AM (before tour groups) is good. 3) Attentive staff like in a 5-Star Hotel, with budget hotel price. Scale (hundreds of people) you do not feel, as very personal attention is present everywhere. Newly built hotel and cutting edge hotel logistics felt everywhere keeping hotel experience quiet and private. 4) No traffic or other noise. Very restful rooms.
1) WIFI 2) Choice of TV Channels - add Fox News, add a French channel 3) A/C system is weak (not a good smell)
Valeryja
10
March 2025
I am JUST EXITED ABOUT THIS HOTEL!!!! Serviss,food,transfer,room number, swimming pool!!!!!!10 of 10 Special THANKS to house keeping boy ASHER,every day refilled coffe,tea,towels, changed bed and complement for 8of March from him❤️ Amazing HOTEL, BEAUTIFUL,STYLISH DESIGN,GREAT SERVICE AND ATMOSPHERE,SUPER SWIMMING POOL..VERY TASTY FOOD WITH A WIDE CHOICE OF EVERYTHING!!!!!!!DEFENETLY WILL COME BACK SOON!!!! THANK YOU , HOLIDAY INN HOTEL FOR AN AMAZING HOLYDAY WITH YOU❤️❤️❤️❤️❤️❤️❤️❤️❤️
Nothing
Rensia
8.2
March 2025
Conveniently close to the Dubai Festival City mall with a connecting walk way. A short taxi ride from airport.
Janine
10
March 2025
Clean, great facilities and location
Nothing
Mlah
10
January 2025
We had a really good stay. The hotel is in a good location, very clean and has a view on Downtown Skyline. Anas took care of us with his professionalism and attention to details. His approach made us feel at home!! We will go back for sure. Amazing experience.
A
8.2
January 2025
Breakfast fantastic choice, great hotel
Bathroom door would not close and there was a see through window in the bathroom, so no privacy
Heidi
10
March 2025
We had a family holiday for ten days and we absolutely loved our stay! We have nothing negative to stay. Especially the staff made our holiday enjoyable. There was nothing they wouln't do for the guests. We stayed many days just by the pool, which was peaceful and beautiful. The staff kept it extremely clean and they were always so helpful. We felt like royals! Special thanks to Jagath, who kept us hydrated and was always so happy and nice to talk to :) You really made our days! Also Suraj was always there, when we needed something. There is also a pool for children and the staff was always looking after the children. We felt really safe. Also amazing view from the pool! The pool gets sun the whole day from about 10 am. Our rooms were extremely clean. Sleeping quality was great, wide beds and good pillows. We slept like babies! Housekeeping does their job really well. Thanks for them for enjoyable stay as well. Gym was very well equipped and you definitely can do a good workout there. Timothy at the gym was really kind and helpful. We often had our dinners at Sirocco restaurant and the food was delicious! There was nothing missing and we ate so much good food, it was insane! Just had to taste everything :) This restaurant has way better foods in buffet, than average. The staff is really hard working and they were always there for us. Special thanks for Dana, who madw us feel special by reserving us the same table. Also a male staff member, with the whole black suit at the restaurant was exceptional, but unfortunately we didn't catch his name. The rooftop restaurant was a great place to chill with wonderful views. We tried happy hour cocktails, and nothing to complain! We really recommend this hotel, it was absolutely amazing! We will definitely return and stay maybe even longer. The location of the hotel makes your stay easy, the mall is connected to the hotel and there is everything you need. No need to go to the bigger malls!
There is absolutely nothing negative to say!
Shaeb
9.1
February 2025
Quick to check in and process. Breakfast was great and staff very friendly
Crowded which drives cost up but it's a good problem to have by the hotel. It's high season so expected
Hadeel
10
October 2023
Connected to the mall directly Amazing breakfast Amazing pool Amazing room view
Nothing
Ramittto
10
June 2025
My mother recently stayed at Holiday inn dfc for 11 days during her vacation in Dubai, It was truly a wonderful experience , from the moment she checked in, the staff were warm, welcoming, and always ready to help. The room was spacious, clean, and very comfortable with an amazing burj khlaifa and creek view , she absolutely loved it. Everything about the hotel ,from the amenities to the location , exceeded our expectations. A heartfelt thank you to the amazing chefs ( Mustafa ) and waiters ( Mustafa and Cyril) and all the staff in buffet, they were so helpful and kind. My mother was truly impressed by the delicious variety of dishes offered every day. And also thanks for reception team they were so helpful and friendly and housekeeping for their efforts, the attention to detail and care shown each day truly made her feel comfortable and at home. Your hard work and dexication didnt go unnoticed , and it played a big part in making her vacation peaceful and relaxing. We truly appreciate everything you did to keep her space so clean and welcoming.
Everything was amazing.
Airports
Dubai International Airport
2.1miSharjah International Airport
12.3miDubai World Central - Al Maktoum International Airport
25.7miRas Al Khaimah International Airport
45.2miAbu Musa Airport
49.5miAirports
Dubai International Airport
2.1miSharjah International Airport
12.3miDubai World Central - Al Maktoum International Airport
25.7miRas Al Khaimah International Airport
45.2miAbu Musa Airport
49.5miAttractions
Dubai Dolphinarium
2.4miWafi City Mall
2.6miSheikh Mohammed Centre for Cultural Understanding (SMCCU)
4.7miMuseum of the Future
4.8miDubai Spice Souk
5miKidZania Dubai
5.3miBastakia Quarter
5.7miMercato Shopping Mall
6.7miGlobal Village
11.2miBurj Al-Arab Jumeirah
12.2miPalm Jumeirah
16.2miJumeirah Lake Towers (JLT)
17.2miAin Dubai
17.7miSheikh Zayed Road
18.2miGuru Nanak Darbar Temple
20.5miZeste
Cuisines
Ambiances
Sirocco
Cuisines
Ambiances
Joe's Backyard
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Location
Features
Age restrictions
Availability
Spa/Wellness packages
Restaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Free shuttle
Air conditioning
Kid-friendly buffet
Sun deck
Parking On Site
Terrace
24-hour front desk
Lake view
Kitchen
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Elevator
Kids' meals
View
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
Bathtub
Accessibility
Toilet with grab rails
Wheelchair accessible
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Extra long beds (> 6.5 ft)
Linens
Wardrobe or closet
Business Facilities
Business center
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Food & Drink
Breakfast in the room
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Restaurant
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Hypoallergenic
Non-smoking rooms
Room service
Tile/Marble floor
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Kitchen
Washing machine
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Outdoor furniture
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Mobile app for room service
Room Amenities
Clothes rack
Iron
Socket near the bed
Safety & security
24-hour security
Carbon monoxide detector
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Back massage
Beach chairs/Loungers
Couples' massage
Fitness
Fitness center
Foot massage
Full-body massage
Hand massage
Head massage
Kids' pool
Locker rooms
Massage
Neck massage
Outdoor swimming pool
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Transportation
Free shuttle
View
City view
Lake view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
4+ years
The price in AED has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cash
Diners Club,
Discover,
Mastercard,
JCB,
Visa,
American Express,
Carte Blanche,
Cash only
This property accepts cash.
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