The staff was always helpful and friendly. The room cleaning crew were delightful including Parminder who was always attentive to any requested assistance or cleaning.

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The best four-stars hotel in Deira area of Dubai for the same price. Room is very clean and has enough space. Air conditioning works fine and absolutely silently - which is important for a good rest and sleep in the night. Hotel's Team is very friendly and can solve even unexpected problems. I want to say special thank you to the porter Rafik and also to housekeeper team members Sukhsher and Raihan. It was my excellent stay in Deira area in Dubai, both lines of metro are nearby at Union metro station. There are lots of street cafes near the hotel - you can enjoy any possible local food.

Wifi speed was low - but after I claimed about wifi, I was immediately relocated to another room with high speed wifi.

Big rooms , good reception staff Location is good. Inexpensive

There is black mould in the grouting of the bathroom. Power points are linked to the main light switch which prevents device charging at night when lights off

The room is very clean, spacious, and well-maintained, with a nice street view. It's also conveniently located near several restaurants and just a short walk from Al Rigga Metro Station. There are plenty of dining options within walking distance, making it an ideal place to stay in Dubai. I highly recommend this hotel for a pleasant and comfortable stay. The staff are extremely helpful—special thanks to Mr. Ranjan Kumar for his prompt and excellent service, and to Mr. Saeed at the reception for being welcoming and supportive. The entire team goes above and beyond to assist guests.

*Location is great with many shops and restaurants around it *Waiting area before checking in is appealing *The staff on duty during our stay were homely, expecially Mr Rajan wearing a beautiful smile and guided us respectfully to our room. . *House keeping supervisor Mr Farouk was very kind to us. Help in replacing our pillows cases and interestingly the rooms and corridors smells so good. * Our room was family room, and it was comfortable . Our room was one of the most comfortable hotel rooms we have ever stayed. My teenagers comfirmed that. Kudos to the management and staff of Landmark summit hotel. I recommend it and will surely book it again.

Not so bad but the toilets need more supervision expecially around the bath top and the wash hand basin not functioning properly. The push not opening the drain. See the pictures for clarity please

This hotel has a good free parking area on high traffic location. If you rent a car in Dubai this hotel is the best choice. It is near to the airport. I had a compress business trip, my laptop and documents and papers were untidy on the desk, they carefully cleaned the room and they made attention to our needs. It was great assistance for me, especially staff Mr. Parminder Singh made careful attention while cleaning the room. Everything was great. I appreciate their efforts. Thanks everyone

It had small cockroaches it was the only negative point.

I would like to take a moment to express my heartfelt thanks to Ms. Madhushani for her exceptional efforts in understanding the best ways to deliver top-notch customer service. Her dedication and attention to detail in handling requests are truly commendable. I would say Landmark Summit is lucky to have such a gem on the team. Additionally, I want to extend my appreciation to the night housekeeping team, who were incredibly attentive, and to the maintenance staff, particularly the maintenance guy. He was not only gentle but also quick to understand and address all concerns. Overall, it was another wonderful stay, and I’m grateful to once again be part of the Landmark family.

However, I would like to provide some constructive feedback regarding the reception staff. While both the evening shift receptionist guy and the morning shift receptionist girl were functional in their roles, I believe there is room for improvement in terms of politeness and positive behaviour. A little more warmth and courtesy would go a long way in elevating the guest experience. Understanding the importance of hospitality and creating a welcoming environment can make a significant difference.

Dear Ms. Madhushani, I hope this message finds you well. I wanted to take a moment to express my heartfelt gratitude for the outstanding customer service you provided during our recent stay. Your attention to detail and genuine concern for guest needs truly made a difference. Our experience was amazing, thanks in part to the excellent night maintenance team and housekeeping. I also want to commend Mr. Suresh for his attentive listening and assistance—he ensured everything was perfect for us. Thank you once again for everything. I hope to see you and your wonderful team again soon!

Night Shift Syed Receptionist

I keep coming back because it's conveniently located just one building away from home. Initially, I wasn't pleased with the facilities due to cleanliness issues and the presence of cockroaches. However, things have improved over time. I now appreciate their rooms, which have become increasingly comfortable.

I have not had any significant complaints thus far, as the facility continues to improve steadily. I appreciate the ongoing enhancements and the overall positive direction in which the property is heading. However, I would suggest paying closer attention to cleaning the bathrooms, carpets, and the area under the bed. These improvements would further enhance the guest experience and uphold a higher standard of hygiene.

I had the pleasure of interacting with D. Madhushani, and I must say that their customer service was outstanding. Madhushani went above and beyond to address all my concerns with exceptional professionalism and a positive attitude. Their thorough knowledge, patience, and willingness to help make the entire experience seamless and pleasant. It's clear that Madhushani is dedicated to providing top-notch service and genuinely cares about customer satisfaction. I highly recommend their service to anyone in need of reliable and attentive support. Thank you, Madhushani, for making a lasting impression!

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