I liked the facilities, breakfast and dinner was good and our room was excellent,

Prices - the cheapest price for wine was £34 which is too expensive as was £35 for a steak. I also noted a slight lack of attention to detail, for example the front glass door was not working, it appeared to be slightly ajar, thereby allowing leaves into the entrance area.

Our room was capacious. Bed comfortable. Spotlesly clean. Excellent sound insulation. Outlook on to trees. The decor was striking and what we expected, Staff extremely helpful. Meal delicious and quantity just right. The background music during dinner was pleasant and NOT INTRUSIVE as is so often the case. Fine grounds we were able to explore admiring the planting. Although the hotel had many guests there was a tranquil and efficent atmosphere helped by its setting amidst such magnifiscent trees and grounds.

Nothing. We genuinely found our stay delightful. It was unusual for us not to find something not quite right!

My room was very comfortable, large enough to spend a lot of time in without feeling cooped up. A large desk and plenty of power outlets were very helpful. The water pressure in the shower was exceptional. I have stayed quite a few times and the hotel never fails to disappoint. The staff are invariably helpful, pleasant and accommodating.

One small gripe which is purely personal and not particularly important, is the lack of a Nespresso machine. A good number of hotels of this caliber provide Nespresso machines rather than sachets of brown substance masquerading as coffee.

Our stay at this remarkable hotel was the epitome of comfort and relaxation. From the moment we stepped into our exceptionally spacious and inviting room, we were enveloped in a sense of luxury. The hotel itself is a testament to a rich history, with a palpable sense of grandeur at every turn. We were utterly captivated by the stunning ornate wood panelling and intricate carvings that adorned the building, each detail adding immense charm and character. The magnificent grand staircase is a sight to behold! Beyond the breathtaking architecture, the staff were incredibly friendly and attentive, ensuring a truly enjoyable experience. Our evening meal and breakfast were both exceptional, featuring a delicious array of well-prepared dishes. This isn't just a hotel; it's an immersive experience in timeless elegance and comfort. If you appreciate historical charm, impeccable service, and a truly relaxing atmosphere, we wholeheartedly recommend a stay here.

I had an absolutely wonderful stay at the Norwood Hall Hotel! From the moment I arrived, the staff went above and beyond—friendly, helpful, and always professional. The hotel itself is beautifully decorated, with a warm, elegant atmosphere that made it feel both luxurious and comfortable. The tea area, bar, and drawing rooms were especially lovely—perfect spots to unwind, with a refined yet cozy vibe. The breakfast and dinner room was equally impressive, offering a relaxing and upscale setting for meals. Everything was thoughtfully designed and executed to make guests feel welcome and at ease. I’d highly recommend this place and would definitely stay again!

The Hall is steeped in history the main staircase and old library are just beautiful. The rooms are large and roomy and warm.. The towels are changed everyday, big fluffy towels, and the cleanliness is exceptional. The breakfast is amazing different cereals, fruits, yoghurt and a hot menu to die for.. The staff are just lovely and take time to talk to you. They are informative and helpful. Nothing is too much trouble. I especially loved the veggie Haggis, absolutely lovely. We had snow during our stay and the grounds looked magical.

Leaving after 4 Nights bed breakfast and evening dinner - a second veggie option at dinner would be good.

Love the style of the building and grounds. The breakfast was cooked to order which was delicious and good quality. Lovely toiletries - room/bathroom 242 exceptionally clean.

Initial room smelled like a dog shelter, we have a dog with us but this was unacceptable. The initial room felt like we were in the basement, smelled musty in the corridors and there was a lot of dust in the room. We were however moved. The bed in the new room had two single beds pushed together - so not the best for a good night sleep. Room service - food was nice but way overpriced and with an £8 tray charge.

We love Norwood Hall and have been many times. Staff are lovely and accommodating. Food is very good. Breakfasts are exceptional with so much choice. The hotel sits in amazing grounds and it feels like you are really out in the country but you are only 10 minutes by car from the city centre

There is nothing really to dislike. Little things maybe are starting to look a little tired. Be aware though, the hotel is a very popular Wedding/Function venue, especially at weekends and can be noisy if your room is above the function suite

We were a large family gathering who were staying at Norwood Hall following a funeral that day. Unfortunately my Fathers long term partner had passed away and we needed to get away somewhere quiet, nice and private. After mentioning our situation to Katrina the Manager we were blown away when she upgraded my Father to a Suite. It was the kindest gesture I have ever seen and made a world of difference to my Father especially. Thank you so very much Katrina. She also said we could use the library for some privacy. The rest of the staff were also incredibly pleasant and professional too. The food, evening meal and breakfast, were also superb with great friendly service again. Can not thank everybody at Norwood Hall enough. It certainly helped ease a very sad occasion.

Couldn't fault our stay in any way.

Lovely old hotel but with a lovely, comfy, spacious modern room - Deluxe Double. Very helpful and friendly staff. Very dog friendly. Tasty breakfast. Lovely location and access to nice walks along the river and across the road on the Deeside Way - great for the dog.

Dining and drink options a bit on the pricey side and not a huge choice but enjoyed what we had. The room was a great price, and with breakfast included, it balanced things out. Would have preferred a few dining tables and chairs in the bar or library where we had to have our meals - no dogs in the restaurant. Comfy seats and low tables not ideal for eating a meal at, especially with a dog.