I liked the facilities, breakfast and dinner was good and our room was excellent,

Prices - the cheapest price for wine was £34 which is too expensive as was £35 for a steak. I also noted a slight lack of attention to detail, for example the front glass door was not working, it appeared to be slightly ajar, thereby allowing leaves into the entrance area.

My room was very comfortable, large enough to spend a lot of time in without feeling cooped up. A large desk and plenty of power outlets were very helpful. The water pressure in the shower was exceptional. I have stayed quite a few times and the hotel never fails to disappoint. The staff are invariably helpful, pleasant and accommodating.

One small gripe which is purely personal and not particularly important, is the lack of a Nespresso machine. A good number of hotels of this caliber provide Nespresso machines rather than sachets of brown substance masquerading as coffee.

The Hall is steeped in history the main staircase and old library are just beautiful. The rooms are large and roomy and warm.. The towels are changed everyday, big fluffy towels, and the cleanliness is exceptional. The breakfast is amazing different cereals, fruits, yoghurt and a hot menu to die for.. The staff are just lovely and take time to talk to you. They are informative and helpful. Nothing is too much trouble. I especially loved the veggie Haggis, absolutely lovely. We had snow during our stay and the grounds looked magical.

Leaving after 4 Nights bed breakfast and evening dinner - a second veggie option at dinner would be good.

I had an absolutely wonderful stay at the Norwood Hall Hotel! From the moment I arrived, the staff went above and beyond—friendly, helpful, and always professional. The hotel itself is beautifully decorated, with a warm, elegant atmosphere that made it feel both luxurious and comfortable. The tea area, bar, and drawing rooms were especially lovely—perfect spots to unwind, with a refined yet cozy vibe. The breakfast and dinner room was equally impressive, offering a relaxing and upscale setting for meals. Everything was thoughtfully designed and executed to make guests feel welcome and at ease. I’d highly recommend this place and would definitely stay again!

Love the style of the building and grounds. The breakfast was cooked to order which was delicious and good quality. Lovely toiletries - room/bathroom 242 exceptionally clean.

Initial room smelled like a dog shelter, we have a dog with us but this was unacceptable. The initial room felt like we were in the basement, smelled musty in the corridors and there was a lot of dust in the room. We were however moved. The bed in the new room had two single beds pushed together - so not the best for a good night sleep. Room service - food was nice but way overpriced and with an £8 tray charge.

We love Norwood Hall and have been many times. Staff are lovely and accommodating. Food is very good. Breakfasts are exceptional with so much choice. The hotel sits in amazing grounds and it feels like you are really out in the country but you are only 10 minutes by car from the city centre

There is nothing really to dislike. Little things maybe are starting to look a little tired. Be aware though, the hotel is a very popular Wedding/Function venue, especially at weekends and can be noisy if your room is above the function suite

We were a large family gathering who were staying at Norwood Hall following a funeral that day. Unfortunately my Fathers long term partner had passed away and we needed to get away somewhere quiet, nice and private. After mentioning our situation to Katrina the Manager we were blown away when she upgraded my Father to a Suite. It was the kindest gesture I have ever seen and made a world of difference to my Father especially. Thank you so very much Katrina. She also said we could use the library for some privacy. The rest of the staff were also incredibly pleasant and professional too. The food, evening meal and breakfast, were also superb with great friendly service again. Can not thank everybody at Norwood Hall enough. It certainly helped ease a very sad occasion.

Couldn't fault our stay in any way.

Lovely old hotel but with a lovely, comfy, spacious modern room - Deluxe Double. Very helpful and friendly staff. Very dog friendly. Tasty breakfast. Lovely location and access to nice walks along the river and across the road on the Deeside Way - great for the dog.

Dining and drink options a bit on the pricey side and not a huge choice but enjoyed what we had. The room was a great price, and with breakfast included, it balanced things out. Would have preferred a few dining tables and chairs in the bar or library where we had to have our meals - no dogs in the restaurant. Comfy seats and low tables not ideal for eating a meal at, especially with a dog.

Amazing rooms and hotel as a whole - really peaceful and quiet - place is surprisingly big. The staff was quite courteous and helpful - accommodations were impressive and comfortable. We enjoyed dinner at the hotel, they have quite a good wine selection and a good kitchen. Breakfast was standard scottish, but tasteful. We really enjoyed it since it was the last day of our trip and we usually book something nicer to rest a lot before a long flight - definitely worth a try.

Expect to pay a premium in everything - basic food you can find in restaurants is about 75% more expensive in the hotel restaurant - if you're in, you should have a great time.

Great location, with plenty of parking and a beautiful hotel. The room was very spacious and quiet, as well as very clean. The staff were very nice and helpful. We were really grateful that we were reserved rooms away from the wedding and wedding guests on the second night. We did not hear a peep! Thank you, this was very thoughtful. We had a lovely sleep as a result. We will be back.

There was a smell of damp in the room that lingered throughout our 2-night stay, maybe the room had not been occupied for a while and would have benefitted from some fresh air. The TV did not work properly and I informed the staff on departure. The key disappointment was with breakfast quality. Coffee was like dirty water on day one, very weak and tasteless, and the bread tasted quite industrial and was not toasted enough. The second morning was a buffet breakfast because of numerous wedding , which made sense, but the scrambled eggs were made out of powder. I would have expected better food quality for that level of hotel, and it would not take much to improve. WIFI did not work in the communal areas but was good in the rooms.