The staff were just lovely and so friendly! On arrival, we received a complimentary glass of prosecco which was brought up to our room! The breakfast was amazing with loads to choose from, and having a drink in the lounge bar in the evening was also lovely with a pianist playing! The room was also lovely, with a really comfy bed and comfy pillows!

The television didn't receive a good signal for normal tv programs, even BBC kept going off and lots of channels didn't have a signal at all! You can access Disney, Netflix however! The duvet is very heavy and too warm, but that could just be my preference!

We took it upon ourselves to stay the night as we were attending a wedding which was absolutely fantastic from start to finish. The door man who greeted us which we seen a few times was brilliant. So friendly and funny. The reception staff were a great help and to be honest all staff were great.they did indeed provide the 5 star service. The morning after we got greeted again by the wonderful man and shown to the breakfast room and again the girl who served us gave us great customer service.the breakfast was amazing as was the food at the wedding it was 101% very tasty and lovely presented. All in all it was a lovely experience from start to finish.

That they accept dogs.. Drinks are overpriced..2 wines for £25!!

My family and I had the pleasure of staying at The Marcliffe Hotel for one night from Sunday, August 10 to Monday, August 11, 2025, and it was an exceptional experience from start to finish. This five-star hotel truly lives up to its reputation, thanks to its outstanding staff and impeccable service. Upon arrival, we were warmly greeted by Carly at reception. As a party of four, we initially faced an issue with the hotel’s policy of allowing only two people per room. Carly went above and beyond to understand our situation and promptly secured a second room for us, ensuring our stay was comfortable and stress-free. Her professionalism and kindness made a lasting impression—thank you, Carly!🙏 The dinner at the hotel’s restaurant was a highlight of our stay. The meal was delicious, beautifully presented, and showcased the culinary expertise of the kitchen team. It was the perfect way to unwind after a long day. The next morning, we had an early flight to catch, and the staff’s thoughtfulness truly shone through. Tony, who was in charge of the front area, was incredibly accommodating and arranged for special sandwiches to be packed for our journey. These were expertly prepared by Chef Dave and Fraser in the kitchen, and we could taste the care and pride they put into their work. The sandwiches were a lifesaver and made our travel day so much more pleasant.👍👌 The hotel itself is elegant and comfortable, but it’s the exceptional service that sets it apart. We can’t recommend The Marcliffe enough and will definitely return on our next visit to Aberdeen. Thank you to Carly, Tony, Chef Dave, Fraser, and the entire team for making our short stay so special!

Nice location and smart country style hotel. Pianist playing in the lounge all Saturday evening was great and food and service very good. Nice comfy bed.

Hotel is currently redeveloping but generally the decor was 5* in the 80s but really needs significant work to bring it up to standard expected in the 21 century. Old tatty chairs with the stuffing hanging out the arms and 22 inch telly in the room poor lighting in toilet and no Sky TV anywhere to watch the Ryder Cup was just not up to scratch.

The breakfast was terrific! We ordered off of their menu and we customized our order to meet our specific preferences. The food was very tasty and the service was excellent. Overall, the staff was outstanding; all staff members were friendly and greeted us when we encountered them; and if you asked a question or requested service, they gladly provided it. Finally, the rooms were nicely appointed, clean and spacious.

Just keep doing what you are currently doing!

Beautiful luxurious hotel with style. Rooms are generous and and beds are comfy. You feel relaxed and at home right away. The drawing room as a bar and the restaurant are high class with high quality drinks and food. The staff is very friendly and always motivated to help, especially at reception. The Spa is also very nice and modern with high quality state-of-the-art treatments and reasonable pricing. A nice walking and running track - the old Deeside train trail - is nearby. Large and top smart TV with Internet connection and latest apps.

No chargers for EVs available and staff cannot recommend or organize charging spots nearby. Some parts of the hotel and in the rooms would benefit from further renovation soon. The restaurant is sometimes under staffed, waiting times occur and you are sitting with your dirty plates for quite a while before some one is taking those away.

Breakfast and dinner were both excellent, with the professional and welcoming atmosphere provided by staff, coupled to the accomplished culinary skills and presentation, more than making up for a slightly unambitious dinner menu. The hospitality and cleanliness were exemplary. A very well run establishment operating to the highest levels of high-end hospitality provision.

Room furnishing and décor, whilst exceptionally clean and serviced, looked a little tired - a refresh would not go amiss. However, that aside, the hotel is well maintained in attractive grounds set in a quiet and peaceful part of Aberdeen.

Couldn't fault our overnight stay. staff very attentive. nothing too much trouble. Clean and tidy. We were there for our Ruby anniversary celebration with another couple. Our dinner was perfect, cocktails to start, an amazing delicious meal. Our room was very comfortable and had everything you needed. Lift available for access to rooms. Drawing room perfect for pre diner drinks with large comfortable sofas and chairs to lounge in. It is expensive but you are paying for 5star service and surroundings and it was a special occasion.

Can't think of anything.

The staff were very accommodating and the facility was very clean and well kept. Food and drink was amazing with lots to choose from overall.

There was construction work being undertaken close to the hotel, this created a lot of noise early morning and in the afternoon. Also my room had an interconnecting door meaning I could hear a lot of noise from the room next door.

Service deserves 10stars. For a 5 star hotel, the staff are 5 star staff. We had such a relaxing and blissful time during our stay. Such a calming atmosphere. Special thanks to Aayush who made our dinner experience on Tuesday very special for me and my husband being so attentive and courteous.

I can't fault anything. It was just perfect 😀