Great hotel with attention to detail. Beautiful decor, lovely bath products, beautiful bathtub, lots of nice tea and coffee. Bed was incredibly comfortable. Facial at the spa was a real treat too. We wanted to treat ourselves on this trip, and we truly felt spoiled.

Breakfast was amazing, but was not included in the price. Connection to town is soso. Bus stop right outside the hotel, but buses in Aberdeen are still not so easy to use (do not follow timetable; swipe on/off does not always work). Room was bistro/street facing so I slept with earplugs on, but slept really well.

On arrival at the hotel until our departure 2 days later, we received outstanding service from reception, bar, restaurant, spa and housekeeping staff throughout our visit. Pleasant, kind, professional, helpful it means the world to us. I have stayed in hotels 6 times this year. It costs money to book a hotel and we both felt the staff at your hotel respected us everywhere and at all times. It makes the difference to people's day if you are treated well. We felt like royalty and that's so special. Thank you.

We think the toilet rear may have been leaking but didn't report this.

The hotel is very well located, with convenient parking and a bus stop right across the street. Our room was clean and spacious, and the breakfast, though limited in variety, was tasty. The best perk was definitely the gym, which is very well equipped. The hotel staff were also very friendly.

We stayed over the holidays, and unfortunately, we were unable to get a table for dinner at the hotel. We tried to order room service, but at the last minute, we were informed that room service with actual meals had been canceled on Christmas Day, which was very inconvenient. Our room was on the lower ground floor, right next to a walking path from the parking lot, meaning we had to keep the blinds shut the entire time. Combined with the room’s design, it felt a bit like staying in a basement.

We were given a complimetary upgrade of room as we were celebrating our engagement and booked into the hotel for a night of wedding planning. The room was very comfortable, bed was amazing. Nice spacious showers with waterfall heads. Room was nice and warm as well. You can also connect your phone to the tv so you can watch netflix, youtube etc which I thought was brilliant. We ordered room service from the restaurant and the food was brilliant! Steak were cooked to perfection, fantastic portion sizes and flavours of everything were amazing! We booked our room with breakfast included which is cheaper than paying on the morning so would always recommend doing that. You have access to unlimited continental and the options for cooked breakfast are fab. Massive bonus, coffee is unlimited and they even give you takeaway cup so you can take one to go when you're finished your breakfast. Will definitely be back and looking forward to our next visit

Can't fault anything at all

We had arranged to meet friends here for dinner, and as we live out of town decided to book in for the night. The hotel looked beautiful as the Christmas decorations were still up and all the staff were so welcoming and friendly. We were given a room on the lower ground floor that had recently been refurbished and it was absolutely stunning, immaculately clean, with loads of space. We had drinks in the bar when our friends arrived before enjoying a fantastic meal in the restaurant. We were absolutely delighted with every aspect of our stay and would not hesitate to come back again.

We weren’t staying longer! 😉

The staff were extremely helpful throughout with Laura, in the restaurant, being particularly special when we enjoyed a dinner with guests on Fri (20 Sep) evening. We were celebrating a special Birthday and everyone went out of their way to make it 'absolutely special' - thank you

The room (No 121) was excellent but the one problem was 'design over practicality'. The ensuite bathroom arrangement requires rethinking. The sink and taps do not work together - the taps are too far removed from the sink and half the time, was spent mopping up water. Also, the blind does not shut due to the sinks. It seems very minor to mention but you did ask for feedback and this, in my view, was an important aspect to raise Otherwise the room was perfect - thank you

From the moment we walked into the reception checking area, the extravagant bouquet of flowers enveloped us. Our rooms were very cozy with the thickest mattress and softest pillows and bed linens. The shower gel AMS hands wash are delicate and delightful. Coffee at the bar was great too. I set up office in a nook on one of the many lounge sofas. The background music fully captured the romance of this property. Every picture, framed kilt and decorative piece is well thought out. This place is a must!! 🩷♥️💗

There are no face towels so bring your own.

The hotel was so remarkable, it threatened to outshine my entire vacation! The suites are expansive The comfort of the soaking tub was the stuff of daydreams. The shower? My spouse and I could both use it without a single "excuse me". And the bar staff? They mixed cocktails with such precision, even a chemist would be impressed.

The restaurant is good but could be better. Staff can get over whelmed so response time is sometimes slow. Some dishes are incredible others are just ok. The steaks can be hit or miss as well. At it's worst food is still good just not always worth the price.

I liked everything about the property, the room was spacious with lots of extra like a fridge and sofa. The bathroom had separate bath and shower cubicle. The outside space was lovely and the building looked a bit like a castle. The displays from the bar to the dining area were grand, I couldn’t fault it at all, will definitely be back.

The only thing is about it was the distance from city centre but there are plenty of buses and taxis.

The staff are excellent throughout the hotel. Rachel, our waitress at dinner, was friendly and attentive without being instrusive. Really excellent. Alongside the staff the hotel itself is clean and welcoming and located in a lovely quiet part of the city. Food very good too, especially breakfast. We will be back.

Only minor quibble is that the AC/heating can be a bit noisy but not enough to stop us from sleeping