Great Hotel. Could not fault it . Room was very hot on the first night, but we turned down the radiator. The staff were outstanding. The room was spotless. We requested a quiet room with a walk in shower. And that's exactly what we got . The age of the hotel shows in parts, but also makes it very endearing. . Only thing that I could fault was, no instructions on how to use door key and turn on lights . There also was a fridge in our room , running 24/7 with only 2 bottles of water in it. We could have just as easily purchased water at reception , if required. The hotel does not mention the beautiful park across the road, that's a little gem. Aberdeen is a great place for food. And the hotel is central to all locations. We stayed for 5 nights and would go back again. Thank you everyone. 😊

The room was very comfortable. I loved the rainfall shower head in the bathroom! The paid breakfast was delicious and met what I expected. The location was incredible, right in the heart of the city center; no more than ten minutes to plenty of shops, cafes, and museums. All the staff I spoke with were friendly, warm, and generous - definitely makes all the difference for a solo traveler!

Unfortunately, the elevator was not operational during my stay, which meant walking up and down three flights of stairs any time I came and went. While this wasn't much of a concern for me, I can only imagine how difficult this was for guests needing accessible accommodations. Hopefully management will be able to address this accessibility concern soon.

The location. The breakfast was nice and great selection to choose from, even a menu to order but the buffet needed topped up at times. The bar was also nice and staff very pleasant. The amenities in the room were great and very good check in and check out times. Also parking to the rear.

The staff were very friendly apart from The waitress at breakfast time. We found her to be a bit rude and certainly not as friendly as other members of staff. Also, at breakfast time they ran out of eggs and bacon and we had a long wait for more to be cooked. We ended up not having either due the wait. The same waitress wasn’t very pleasant or helpful when folk were asking. The hotel was nice but is looking a little tired and dated. The windows were only single glazed so we could hear a lot of noise from bars across the way and were steamed up the following morning but on a whole, nice hotel and would stay again.

I had booked online, I booked a “deluxe” room and that is what I got, absolutely stunning! Views to be very jealous of, I had everything I needed in the room, plenty of coffee, tea making bits. Window opened always a bonus a bit of fresh air.

Nothing, However room service, I’ve used two or three times now and the food hasn’t been very warm, and possible not the greatest, good ingredients used, but a bit sad looking, I ate most of what I’d ordered.

I was really impressed with the room size, plenty of storage, nice bath and shower. Breakfast was okay. I did enjoy my stay I would come back for sure. Staff were fab and really friendly. Breakfast staff he was very welcoming and helpful. It was my first time there.. lovely older building.

I only had the cooked breakfast, good quality food but saw the excellent selection of fresh fruit and what looked like home made fluffy pancakes. The black pudding and haggis was really bland which was a shame. Bedside table could of done with a wipe under the glass.

Central Location with amazing views from our 3rd floor complimentary upgraded room. At £84 for the nite my daughter & I had comfortable king & double sofa bed. Very large room we were dancing around hyped up for our theatre trip (His majesty’s theatre directly across the road) A private car park (chargeable)less than a minute walk made it easy to get our haul of luggage in (typical girls we had enough for a week)

That we didn’t have time to go for breakfast it smelled amazing !

Room was at the back of the hotel overlooking some offices.It was in a good location opposite a small park just off the main street (Union Street) It was quiet and near shops railway and bus station.Plenty of places to eat and drink. We didn't eat at the hotel but the menu looked appertising.The room was warm with plenty of hot water.Good quality towels

On the second night of my stay I tried to use the hairdryer but unfortunately it stopped working after a couple of seconds and smoke billowed out. It was replaced reasonably quickly but my hair was dry before it was replaced.It did not spoil our stay

Very responsive and helpful. We had a delay and we were not gonna make it on time for the restaurant reservation, however the receptionist emailed us the menu and had our dinner prepared in time for our arrival time. So grateful. Hot water and pressure very good. Very quiet during a Saturday night. Breakfast was yummy 🙂 perfect location. Parking - lucky to have found behind the hotel at Golden Square free of charge during certain times and days. We stayed for one night but absolutely recommend it. Also feeeew minutes walk from Primark. Well done and keep it up. Thanks a lot 🙂👍

The hotel itself is so nice and clean, it’s right in the middle of everything and i’m walking distance even of things that are furthest away. i had a special request for the room and the staff were so onboard to help me with this and absolutely nailed it. I can’t thank them enough for all being so happy to help and just all round kind. The room (deluxe double room) we had was right at the front of the building and the room was more than big enough for the two of us with a massive bathroom and shower with the complimentary bottles of shower gel etc and a bar of soap which are all brand new for your stay.

The location and the general ambiance

When we got into our room it looked a bit tired and grubby and the radiator wouldn’t turn down/off and was dangerously hot. When we mentioned this we were moved to a much nicer room and this was a satisfactory outcome. We have stayed at this hotel on a number of occasions and up until this visit had been trouble free. This however will not affect our decision to stay with you in the future and look forward to returning soon.