Room & food was excellent, staff were friendly and helpful!

On the Sunday we requested to have our coffee at the table by the window after breakfast before we checked out as the table was empty. We were told that we could not sit there as it had been set up for lunch at 12, this was only about half past 10 therefore felt these tables were more for outside reservations rather than for hotel guests relaxing.

Staff were very, very kind – I love the kindness and politeness in the UK! :) The hotel and the room look just like they do in the pictures, which is great, but I think they could use some modernisation. Room was clean, especially the bed (which I always check due to the bedbug issue in the UK). Price/value ratio is OK, especially as the neighbourhood is lovely to walk around if you enjoy that typical old Scottish vibe. The hotel is a bit far from the city, in Richmondhill, but the bus ride takes just 10 minutes to the centre, and the bus stop is right next to the hotel. Breakfast doesn’t offer much choice, but the food is good quality – and again, the staff were amazing! I liked the ambience, the authentic furniture, and looking out through the big windows. Even though there were a few things I didn’t like, I would definitely come back next time.

The room was a bit small, and there wasn’t much space to – for example – lay out my clothes before wearing them. The bathroom was also small and had two separate taps for hot and cold water, which made it a bit difficult to avoid either burning or freezing myself. I understand that the hotel is deliberately designed to feel as authentic as possible, but this isn’t really a pleasant experience after a long day in the city. Same goes for the room: there was no coat hanger, no power outlet next to the bed, the carpet was torn behind the bed, and the windows don't seal properly.

Very friendly reception staff, and very straightforward. Lovey little ‘turret’ room with nice view and nice en-suite. Delicious dinner that I could eat with my dietary restrictions, and everything extremely reasonably priced. Heating in my room also very easy to adjust, and TV easy to work.

A couple of things needing attention in the room I was in: 1. Shower nozzle could do with being replaced as the jet goes in all directions! 2. Having a skylight over the bed is lovely for adding light to the room, but it does add a bit of a noticeable draught over the bed. Perhaps better insulation round the edges, or a thicker blind, would help with this? 3. The room is quite rattly at night, especially in high wind, which I think is just because it’s not a modern building. Would be worth seeing if sources of the noises could be muffled somewhat

This is a well managed city hotel with very good dining and exceptional staff who are both well trained and caring. Traditional feel, privately owned, refreshingly non chain and a good quality dining venue (much liked by a slightly older local demographic for a genteel get together). No one is dialling in their shift here. It’s a traditional Aberdeen building with extension providing good quality accommodation, off street parking and a convenient location for business, the hospital and leisure travellers.

Minor fault would be the intelligent lighting in the bedroom corridor which was slightly reluctant to illuminate as I left my room. I was almost down the corridor before the sensor worked. Perfect coming the other way so it’s just a minor issue.

Very friendly staff, rooms were nice and comfy enough and breakfast was very nice - though mainly the cooked options. The cooked options were delicious. The non-cooked options were a bit limited, but good enough for a basic breakfast. Location was good enough - We didnt mind a walk to the city center. But we were there for an event.

Landscaping activities were done in the morning, which is a strange time for a hotel I guess. But I think this was a one off. I prefer windows that open a bit more so I can air the room but also control the temperature a bit more (no thermosthat).

We have stayed at the Atholl om a number of occasions often to attend frequent hospital appointments. It is only a short distance from ARI which is very convenient. That said we like the Atholl for its 'old fashioned' genteelness, comfort and value for money. Staff are attentive aand helpful. Breakfast is excellent and prepared freshly on demand for cooked requirements. Dinner has a good range of offerings being quite eclectic but also providing staple Scottish dishes such as 'mince and tatties'. It is always a good sign to see it as a popular dinner destination for locals as well as residents! Rooms are comfortable and warm. Excellent parking available.

There is little we could complain about. I suppose the bedrooms might be bigger but there again that might seem like nit-picking and is not an issue given the very reasonable accommodation rate.

The Atholl is like an old friend to us. We spent our wedding night there 35 years ago and it is still our 'go to' place to stay when visiting family in Aberdeen. It is lovely to see the same staff on each visit, which I think is always the sign of good management. It is just a friendly place to stay and everyone is so helpful. The food is also great, it has a good menu choice, plus smaller portions of most dishes if you don't feel up to their usual generous plates.

Minor quibbles. Some of the bathroom fittings are now seeing signs of wear. Shower pressure is fabulous but our shower head in Room 47 was a bit loose leading to wayward spray on floor, and the bath handhold and toilet roll holder was also loose.

The staff were exceptional. Fraser at the front desk was extremely helpful for the entire duration of my stay! The location was superb, the building was grand, the room was so clean and neat, the facilities were certainly up to the mark, the breakfast was lovely, and the restaurant menu was delightful! I had the complimentary breakfast every day of my stay and the staff were just so friendly and accommodating! The free parking came in handy and the proximity to everything was so handy! Five stars all the way!!

Very spacious room with lots of space for luggage. A bit old, but clean. Free parking available. The lady at reception was very kind and helpful.

There was no seal between the bathtub and the glass panel, so water leaked and made a big puddle on the floor. The lift was very slow, felt a bit unsafe, and didn’t go to all floors. There were no hooks in the bathroom to hang towels or clothes. The mattress was too soft, and the walls were very thin, so we had to sleep with white noise on our phone to block out the sounds.

We had a three night stay all the staff are polite, helpful and very well presented. We had an evening meal 2 nights both were excellent. On the third night we arrived back late and just wanted a snack Wendy Murray the manager went out of her way to get us something from the lunch menu which was much appreciated. Breakfast was lovely with lots to choose from. The Hotel was very clean and comfortable bed. We had a lovely stay and will be back.

There was nothing not to like.