Parking on site which is very helpful. It is very close to the shops : an easy walk. The fact that there is a restaurant so we ate there for two nights. The beds are very comfortable - even the single room was of a reasonable size. We didn't use public transport but there is a bus stop right by the hotel. A good choice of breakfast. The friendliness of staff.

My room was above the kitchens I think so it was a bit noisy after hours as staff have to clear away etc I am a vegetarian ,who unfortunately cannot tolerate dairy products very well - the dinner menu was a bit limited for me but I accept I am not the easiest customer to cater for!

The price per night was very reasonable and the self service breakfast was of a good standard. The staff were very friendly and amenable, plus there was the option of eating dinner at the hotel - it was a menu of basic pub staples reasonably priced, with a set menu offer. The Alton Hotel was in the town of Alton so it was very easy to walk into town to eat in restaurants and local bars. There was a good selection of restaurants to choose from as well as a range of bars/ real ale pubs (including a Wetherspoons!) . There was free parking at the hotel which is always a bonus.If you're visiting Jane Austen House it's only a few minutes drive away, but the hotel is a convenient place to stay if visiting Winchester and Salisbury.

All was fine.

The room was a good size and had patio door opening on to an outside area. Our bed was comfortable, very springy! The breakfast was good, with plenty of options to choose from. The bacon was a little hard, probably oven cooked, but being kept hot under the heat lamps at the servery bar probably caused this. All the breakfast food was ready prepared but you could order eggs boiled, poached or fried fresh. Scrambled eggs were already prepared and were good. The dinner menu is quite varied and the portions huge. I would have liked to see a fish dish offered (maybe salmon or sea bass) but fish & chips was the only fish dish on the menu.

The patio door lock mechanism was difficult to secure, probably needs attention. We did report this to reception. The bathroom was a wet room, probably designed for people with disabilities. We found there was no hot water to the basin, so not good for shaving (there was a shaver socket, but my husband only does "wet shave". We boiled the supplied travel kettle and poured the hot water into the basin but it was not deep enough. Refilled the kettle to boil, but when taking the second kettleful the first lot had seeped away - the basin plug needs attention. The shower was good, the water got very hot. However you don't want to use the shower just to wash your hands & face, or to shave!

Comfy, clean, modern room with great bed. Breakfast was pretty standard but nicely presented with good variety of options.

Didn't care for the internal decoration, e.g. very gaudy wallpaper throughout ground floor restaurant and reception area (lime green sofas and seats in twinned with grey plush velvet and over the top ornate cheap looking mirrors). It did not compliment in any way a beautiful Victorian mansion. We didn't appreciate having a gambling slot machine and large screen television on full blast in the restaurant while we ate our breakfast.

We liked everything about this hotel. The location was excellent, close to the railway station and a bus stop. Easy walking distance to the town centre, with eating and drinking choices. The staff were very helpful. The room was spacious with plenty of natural light and a tiny balcony. Parking at the hotel was plentiful and easy to access. Buffet breakfast was good. The food and drink in general was well prepared and reasonably priced. Would definitely stay again.

Nothing

Proper old style Hotel, Lovely comfortable room, Excellent Breakfast and Restaurant. Very Friendly Staff 10/10 for the staff. easy to find Easy Parking - would stay here again no problem.

Slight lack of maintenance, shower screen not fitted to the wall very well and a bit short resulting in the bathroom floor being flooded. Outside guttering needed fixing as rained overnight and the water spilling out of the guttering and making a dreadful noise keeping me awake for hours.

There is plenty of car parking space on arrival , key your reg in so don't have to pay anything , receptionist very friendly , room was large , with large bathroom with bath and shower, very comfortable bed , 2 chairs loads of mirrors , breakfast , plenty to choice , evening meal delicious , I stayed 2 nights , had the beef and ale pie absolutely delicious , with chips and vegetables , I was stuffed . 2 Nd night had chicken which It as also delicious .

Can't think of anything

It was spacious and very convenient. Good parking and attentive helpful staff.

I like the property very much. I don’t like artificial air fresheners- when I walked into my room there was a strong smell of “Fabreze”, or the equivalent of. The room was clean and fresh no need for a perfume! The only real criticism was that to get hot water you needed to turn on the hot tap & wait for ages before it was hot. The water pressure was quite low for the shower.

The staff were helpful and friendly and accomodating. The breakfast was lovely - there's a good choice of foods and the coffee is good. There was a young lad working the breakfast called Henry - he was exceptionally polite, a very good waiter. Also, the food in the restaurant is very good (I recommend the pie). All in all, a lovely hotel with lots of character, nicely presented and friendly staff to welcome you in and make your stay comfortable.

The bathroom was a bit tatty and the carpet needs a good clean/replacing because it's looking tired.

The location was great; near the train station, town, and has a bus stop right outside. The staff were lovely. The reception and bar/restaurant look nice. The rooms are basic but good value.

The extractor fan didn't work, nor did the heated towel rail (maybe the heating had to be on), so the bathroom was very humid, and towels stayed wet.