Breakfast and location was spot on as was the staff.

Although it said pet friendly, we had a frightening experience with a loose dog which was left and unattended barking and panting showing signs of stress in the corridor. We were unable to go out for a meal until we knew the situation had been resolved which I think was about an hour, we had already had a long and busy day. We contacted reception to advise of this. We would like a full detailed explanation of events and how this occured in the first place. We are not against dogs but this could have been a young child innocently confronted by a dog. Look forward to hearing from you.

The reception staff were polite, welcoming and informative. Our room was very nice and clean, the bed was exceptionally comfortable, the choice of a soft or hard pillow was a bonus. Breakfast was great, there was a big choice of hot and cold food, the sausage and bacon were quality.

Just a little quibble, check out was 11 but when we came back to our room from breakfast we couldn't get in, meaning a trip back down to reception, everyone on our floor had the same issue. Also, maybe another coffee machine so that at busy times the queue isn't so long

The hotel was clean and welcoming. The staff here are fantastic. They couldn’t have been more helpful, I was travelling with my daughter for a dance show in Alton Towers and this was the perfect location at a great price. At very short notice we wanted to stay an extra night and they quickly dealt with my request without having us switch rooms. Breakfast is included with your stay, and there is a huge variety. They even provide grab and go bags if you don’t have time to stop for breakfast, you can make yourself and bacon roll and a coffee to take with you on your journey. I can’t fault this hotel at all, there is nothing I didn’t like about it, definitely be visiting again.

The staff were really helpful and friendly. The room was clean and the bed was very comfortable. Breakfast included vegan options (just have to ask for vegan sausages as they cook them to order). I was travelling for a job interview nearby and, if I get the job, will use them again when needing to be on that site.

I have no complaints, just one suggestion. It looks like they’re already planning to introduce EV charging (as a couple of spaces are marked). With the increasing demand I’d suggest perhaps adding more than 2.

Very welcoming , helpful and friendly staff. Comfortable well-appointed spotlessly clean room. Very good self-service breakfast. This hotel is in a bit of an odd location and is currently in the middle of building works and looks very unwelcoming. However, I was forewarned about the building works and they were no problem at all – particularly as it was the weekend. The warm welcome given by the two woman receptionists quite made up for the surroundings. The man on reception when I left was equally helpful and friendly.

The parking situation. Again, the information sent beforehand mentioned that they had a very small carpark. What wasn’t clear until I got there was that there really aren’t any other places to park nearby. I had no problem this weekend. However, I cannot imagine how they will manage when the hotel is extended. I would only book again if it were obvious that they had extended the parking availability..

I was surprised at how modern, clean and tidy the hotel and room where. All the extras were available and included in the price, like iron, ironing board (The Premier Inn up the road don't have them in every room!). The bed was so comfortable. The shampoo and body wash in the lovely bathroom was good quality. Breakfast was included, which is brilliant value for money. We would definitely stay again.

The room was just a little bit on the small side, but was still perfectly fine for two adults and a three year old.

The location was fairly central and close to restaurants. The reception area was clean and the staff welcoming. The room was very clean and tidy and the beds comfortable. We were in a family room and the sofa bed was comfortable and flat; it didn’t suffer from the undulations you sometimes get. Decent range of breakfast items. In this day and age, good value for money and would stay again.

£5 charge to park in the car park overnight.

Greeted warmly when I arrived, checked in quickly, room was clean and tidy. Air-con/Heating took a little bit of faff to work out but other than that all was good. Breakfast had a good choice, with a simple buffet style arrangement, with cereals, pastries and the usual full cooked options.

Car parking was poor. The hotel is undergoing building works, which I was only told about after I had booked a non-refundable room. As a result the car park was reduced in size and I had to park some distance away.

Location is great just past the newly built ibis holiday inn still stands out as a better higher end hotel

Mugs never big enough. Not enough sugar tea coffee in the room which allows for only one cup of coffee sugar wise - as I can’t walk far going to reception wasn’t an option to top up. No room service which since I can’t walk more than 8/10 metres would of been a nice allowance so had to miss out on the included breakfast -

Great location for what we needed very accessible from the main road , very clean and spacious ability to eat on site although we never tried the food on offer so cannot comment on quality but appeared to have a relatively good choice for dinner options . Overall great hotel and met our expectations

The breakfast was slightly disappointing on the quality front , coffee wasn't great and the pastries did taste rather stale . However on the whole for the price it was average.