Great central location and well appointed rooms. Staff excellent and very helpful. Food good and in particular excellent breakfast. Breakfast staff very attentive, thank you. We have stayed before and was not disappointed.

Our room in Y Capel had a damp smell, due to a recent leak upstairs, I'm sure this will be soon resolved.

• Delightful guest house. • Delightful room, spacious • Our room was on the ground floor, as we had requested • Modern bathroom. • Always great to have a towel heater. • The communal area was lovely; light, bright with several sitting nooks. I used it nightly to read, etc when my husband went to bed before me. And he used it in the mornings when he got up before me. • The communal area was also a lovely welcoming area to walk into from the entrance door. • Breakfast, in the Erskine Arms opposite, was delicious. • We also ate there for dinner - remember to book in. • It is a wonderful pub with great atmosphere and food. • all staff friendly • good pre-arrival information

FRIDGE. • Would have liked a small fridge in our room - only place we have stayed in (in our long UK holiday) without one. • There is space, just have a smaller chest of drawers ,- or put a tiny fridge on the existing big chest of drawers. • There was a tiny fridge (smallest in existence!) in the communal area. But we both have prescription medication that needs refrigerating, and the communal fridge was too small. • And I wouldn't put prescription, or any, medication in a shared fridge anyway. BATHROOM • A lovely big shower but nowhere to put soap, toiletries.  • A shelf/toiletries holder in the shower recess is strongly recommended. • extra hooks in bathroom for toiletries bags, clothes, PJs etc always recommended! And bedroom door for coats, scarfs etc Otherwise, couldn't fault.

We loved everything. We were a family ranging in age from 22 to 85 years old. Without exception everyone was extremely pleased with their rooms, their bathrooms, the comfortable beds, the great water pressure in the showers. The central area to sit and chat was really useful for us as one of our group has dementia and can find noisy crowded places over whelming. It was very much appreciated that some of the rooms allocated to us were on the ground floor as not everyone would have been able to manage stairs. There were a couple of steps into the building and into the pub where breakfast is served but they were manageable. Something that was particularly appreciated was making custard that wasn't on the menu for one of our party so they could eat something when we all sat together for dinner in the evening. Food was lovely. As were the staff. There's a convenient private car park which is useful because the accommodation is right in the center of Conwy and it can get quite busy. Alternatively the railway station is about 3 minutes walk away. Because we were right next to the high Street it meant those with mobility issues could still come for a short walk while the younger family members explored the castle. We have already recommended to friends and decided we will book again.

Room excellent, staff excellent, breakfast excellent - great location, parking on site, and ear plugs apparently provided...

Just don't understand why church chimes ring out every 15 mins throughout the night which obviously disturbs sleep if you're not used to them - even the vicar has complained to the local Council. Accommodation is alongside the church so really was an issue for a good night's sleep. Ear plugs are available but unfortunately we weren't informed until the morning - just an oversight but surely if the local Council want to attract overnight tourism this needs to be addressed....

The room was very spacious, comfy bed.. and fan a blessing. There was an internal door to the adjacent room which if a family were staying together a great idea however it isn't soundproof and the conversations at 5am from the next room were clearly heard.. this has no reflect on the accommodation as we can't fault it. The shower was great however toilet in funny position..but taking into account room size there isn't really an alternative.. the breakfast was delicious! All in all a good stay and will return but a different room.

Bathroom a squash... lot of noise from adjacent room

What a great little place to stay. The rooms are spacious and decorated lovely. Right in the town centre, perfect for visiting the castle and town. Small communal area downstairs to sit, top up refreshments and also had an iron and ironing board. Central location meant it was a little noisy in the evening, but the room had air con so we turned it on and shut the windows (they also provided ear plugs but we didn't need them). Great shower-room and lovely breakfast served at the pub across the road.

The mattress wasn't the comfiest and it was a double bed - but maybe I'm just used to my own big bed!?!

I have stayed at y capel approx 8 times now and it has always maintained high standards of cleanliness and comfort , they think of every detail to make your stay the best! The staff are all friendly and will do anything to oblige . Look g forward to my next stay .

The only change I would make is that the car park code was given to you prior to staying as it’s a narrow street and you have to try to park them go to check in . If you could go straight into the car park this would reduce this anxiety of trying to park .

Y Capel is a beautiful property. The rooms were spacious and clean. The breakfast at the Erskine Arms was delicious and the staff was wonderful.

The clock tower next door ringing every 15 minutes. We were in room 8 which seems to be the closest to the church and made the mistake of opening our window the first night. The second night we shut the windows and turned on the air and it largely muffled the sound. The property does provide ear plugs so if you are a light sleeper I’d definitely grab a pair!

The whole place was fabulous and tastefully converted preserving the old beams but with modern fittings and furnishings. The lounge and kitchen area was a good addition meaning that we could socialise with some other people who were staying. The nearby pub restaurant where we had breakfast and the evening meal arranged as part of the deal was excellent with attentive staff and a good menu.

Decking on balcony needs cleaning and painting, a strange whirring noise occurred at intervals in the night. You may need earplugs for the church clock!

The room was excellent - spacious, spotless and very comfortable with good tea and coffee options and good quality bathroom items. Parking was free and easy to access and the location could not have been more convenient. We had no issues at all.

The only disappointment was the standard of breakfast. There was a very meagre buffet selection with only some fresh fruit, cereal and yoghurt. No granola, berries or compote and no bread or croissants. My scrambled egg with salmon was good but my wife's kipper was overcooked and was served on it's own with toast. We were not offered any extra toast and the coffee was only passable. The accommodation itself however made up for the breakfast.