The surroundings are tranquil and relaxing with great walks from the door leading to some amazing views. Our cottage was exquisite and very comfortable. The Spa is beautiful with a great pool and very friendly and professional staff. Dinner was fabulous - the quality of ingredients stood out as did the skill of the Chef to create a gorgeous meal.

There was nothing we didn't like although I would've liked an iron and board, despite the ironing service, especially when considering the dress code in the restaurant. Also some bins near the walks and outside the cottage would've been good.

Beautiful old building that’s been preserved and still has its original features. Felt like a country house stay in days gone by. The staff were exceptional. We loved our cottage in the grounds and that our dog was welcome

The spa felt a little tired and the refreshments were very expensive and not very imaginative / healthy for a spa

The evening dinner could have been better. Having stayed and eaten at both of the other National Trust Hotels, we felt that the evening dinner at £75 per head did not match the evening meals we experienced at the other hotels.

Beautiful hotel, in a lovely setting. We had a warm welcome at reception and nothing was too much trouble. The room was very comfortable and spacious. The hotel also had beautiful gardens.

Nothing

Wonderful view of Snowdonia from our room, peaceful and beautiful gardens. Relaxed atmosphere with attentive staff and guests who were also appreciative of the historic location. The weather was bright and sunny so that made a genuine difference to our appreciation of the local area,

Minor niggle - the spa was some distance from main building so that was a little off-putting.

Loved everything. The house was lovely, clean and the food great. We stayed in one of the cottages and that was comfortable, clean and warm. The grounds were beautiful - even in February!

Peaceful, remote, excellent quality with every need catered for, including my coeliac requirements .

No anti slip mat in the bath, but I loved everything about this property

We had a cottage in the ground of hotel.. very comfy and warm. It was great to be able to have space to relax. Also the cottage had super comfortable bed and loads of facilities. The hotel itself was welcoming with great views, roaring fires and good food. The spa was great.. we used the pool, gym and massage.

Very little.. it was pretty perfect.

Warm welcome, nice big room in a cottage, amazing, well-kept park.

Warm and welcoming, fabulous gardens which seemed to go for miles, spa is included with pool, hot tub, steam and sauna. The food is excellent and the service is great. Well situated for exploring North Wales. We had a cottage with its own living room and garden, so plenty of space.