The location and nearby walks, close proximity of the ferry ports, both Craignure and Fishnish, short walk to the Craignure Inn and cafes near the ferry port, spacious room with a huge bed, included use of the on site swimming pool, ample parking, friendly and helpful staff (some with better local knowledge than others).

The price! For £200 per night WITHOUT breakfast included you'd expect something special. Yes the setting is great and the hotel is spacious, but the rooms themselves, whilst also reasonably spacious, are standard format hotel rooms similar to that you'd find at a Travelodge, no 'wow' factor at all. Decaying window frames with windows that won't stay open doesn't enhance the experience either. Of the 7 places we stayed during our Scottish trip this was by far the most expensive and, while pleasant enough, was nowhere near the best - which it really should have been.

Beautiful location.

Tips are added automatically on everything including drinks at the bar. You can opt out but it's awkward.

Honestly the most comfortable bed I’ve ever slept in. The room was really nicely decorated and the selection of teas/coffees/biscuits was genuinely amazing. We didn’t eat in the main restaurant as the food isn’t to our taste, however we did eat at the bar and the food was delicious. Good range despite quite a small Menü and the quality was excellent. Really nice setting in the bar area too, we took advantage of the fire as it was chilly for April. The views are stunning.

I don’t like that the sauna / steam room are charged separately. I feel that given they are fairly basic spa functions, charging additional for them is excessive. Particularly given they are small and the hot tubs weren’t working.

A fantastic location for this peaceful hotel, just 10 minutes from the ferry terminal. It has a gorgeous beachfront setting, we had a great time and I loved the fairy trail just outside. The spa was also good, I had a lovely massage, and the decor of the hotel is lovely.

The hotel staff are trying their best to give you a great time, but generally gave off a slightly harassed attitude, no matter how small (or normal, for a hotel of this price point) the request. The hotel pool is also essentially the main public swimming pool on the island. If you're booking expecting a spa, just bear in mind you will likely have one small lane to swim in, as the rest of the pool is often used for kid's swimming lessons.

The hotel layout really made the most of its location - rooms had great views. The staff at the hotel were well trained and very professional at all times. The food was excellent especially the bar meals which were consistently good and excellent value for money. The hotel was very comfortable, seating.beds , and practical- good non slip showers , good quality towels and beading. Attention to detail really made our stay memorable- radio in the room, snacks replenished daily but especially the warm friendly and helpful staff. Location, location ! Easy to discover the delights of the island north and south and easy access to ferries.

I chose this hotel because it had high ratings and a reasonable price, was close to the ferry crossing as well as the two golf courses on Mull that we wanted to play, and thought that the spa would be a nice amenity. Frankly, it exceeded my expectations of a nice 4-star property as it comes across as a 5-star place. We especially appreciate the stunning views where you could sit looking over the ocean with you breakfast, snack or drink and hope to see in the distance one of the otters who frequent the area.

The spa was a bit underwhelming. The massage treatments were fluffy, barely working the skin never mind the muscles (though my wife said that hers was a little firmer). The pool, steam room and sauna are all perfectly functional but reeked more of a community leisure centre facility.

Wonderful Stay at the Isle of Mull Hotel and Spa We had a thoroughly enjoyable stay at the Isle of Mull Hotel and Spa. From the moment we arrived, the staff were warm, welcoming, and genuinely helpful throughout our visit. A special thank you to the lovely woman in the spa who went out of her way to provide toys and a float for our 9-month-old son – it made a big difference and kept him happily entertained! Our meal at the restaurant was very good – great food and atmosphere, with beautiful views to match. The only small disappointment was that I had requested an anniversary plate for guests who were with us, and unfortunately, it wasn’t delivered. That aside, everything else was excellent. Overall, it was a very good experience and I would highly recommend the Isle of Mull Hotel and Spa to anyone visiting the island. A great spot to relax, recharge, and take in the stunning surroundings.

It is on the expensive side compared to other hotels on the island. However it was a fantastic stay.

The suite was lovely and spacious for ourself and our 2 dogs. Patio doors onto patio with jacuzzi with stunning views. Gifts and blankets for the dogs which was a lovely touch. Room was bright and clean and quiet. Nice friendly staff doing their best. We never used the spa as we had our own private area to relax. The downstairs lounge was a nice place to sit for drinks and the pizzas were fabulous. You need to order at the bar before going downstairs which we didn’t know at the time. I would definitely stay there again.

Breakfast service had some small problems. Tables were not fully set before guests arrival tea cups in particular. The staff then had to waste extra time sourcing extra items for the table both mornings. When a table has been cleared it should be fully reset by the same staff to help the waiting staff take menu orders. There was also a very loud argument between staff in front of guests. This was a little embarrassing for the hotel but I’m sure management sorted it out for it not to happen again.

Stuart, Abbi, Sholto and all the staff made our stay extra special, their service was exemplary, the views from our room, dining room and outside deck simply stunning. The food was excellent and super tasty, we were spoiled and looked after like royalty, we should have stayed another night but we had an itinerary to follow. My friend was visiting from NY and is still raving about the hotel, staff and location. Well done Team Isle of Mull Hotel and spa.......simply the best.

Loved everything from the hot tub before dinner to the bat display at dusk. If anything the room could have been slightly bigger for the price paid, the adjoining door to another room should be removed.......we got an early morning call when the people in the room next door had their TV blaring at 0630!!!!!! sound proofing perhaps.

Breakfast was brilliant and the restaurant table staff were great, friendly & helpful Great choice at breakfast time, lovely views and peaceful ambience . No children was a great bonus. We had dinner once in the hotel which was great but some items were missing from the menu.

Unfortunately the shared hottub was out of use for the length of our stay and wasn’t expected to be repaired for the rest of the summer staff told us. We chose this hotel due to facilities including the hottub unfortunately. One of the two foot spas was also not working when we went to use it.