Nice looking hotel inside & out with car park around the back. Very friendly helpful staff. Lovely big room with big comfortable bed. Had a good night's sleep very quiet considering main road out the front. Nice evening meal without being exceptional but lovely filling breakfast in the morning . Cranbrook also is a lovely little town with lots of character, history & nice shops & restaurants. The local church is fascinating too with its historical clock and Father Time sculpture.

Being picky the evening meal , Roast Beef & Yorkshire Pud was nice however the meat was quite fatty & Yorkshire Pudding cold. The shower was not straightforward to work but sussed it eventually.

Location was convenient both for Sissinghurst and for local restaurants.

1) The hotel car park is quite small, and not easy to turn a medium sized car in. Staff did suggest another two parking options, but they were some distance away. 2) Our room (no.1) was adjacent to a very noisy kitchen extractor fan, although to be fair that was switched off by the time we were trying to get to sleep. 3) The staff member who checked us in suggested that we could open the fire escape door for ventilation if necessary (since the window didn't appear to open)). However, since the fire door opened on to an external fire escape stairway, that didn't seem ideal from a security viewpoint.

Friendly staff and attentive service throught our stay Excellent breakfast with good variety/choice Restaurant serves a good variety of dishes in the evening Great location for getting to gardens, historic sites etc

Although Cranbrook has a variety of shops and cafes, there's no real alternative to dining in the hotel in the evening unless you want curry or take away pizza. Our room was large and reasonably comfortable but quite stuffy ( in July)

Lovely staff very helpful and friendly. Very comfortable bed and pillows. Clean bedroom and bathroom good facilities in the room. Excellent food. Would stay again.

As we were at the front of the building it was quite noisy first thing in the morning. I would request a room further back next time. Shower in need of a pump. Could do with an armchair in the bedroom. None of this would stop me staying again.

The room was very comfortable and clean. Breakfast was great. There was a huge selection of cooked options that were freshly cooked to order, plus croissants, fruit and cereals. We had an evening meal the first night and it was of such a high standard that we decided to eat there again on our second night. The staff were all very welcoming and friendly.

All good.

Bed comfortable and requested a fan and extra pillow which were already in our room on arrival. Our dinner was very good and the menu had some delicious looking food it was hard to choose.The staff throughout our stay were lovely and helpful. Breakfast was very good and hot with plenty of choice.

Our bathroom was very clean but very tired looking. Not much room on the dressing table to get ready as was cluttered with cups, glasses and coffee machine.

Staff were very helpful and welcoming. The hotel was as central to Cranbrook as it was possible to be. The food was very good, innovative and well presented. The facilities in the room were good apart from the aspect of the heaing

The room we had allocated to us was not very warm when we arrived, in fact my wife said it was cold; there was a radiator under the window, but hidden by a curtain, however it was not on. It is December! There was a small mobile radiator, but only the lower heat setting could be turned on. When we went down for dinner we asked the very nice young lady who was in reception. She said she would sort it out. Apparently she knew the main radiator was not working. She found us another small mobile radiator, but one foot was broken and it was stood on a small wooden box. It did work on the high heat setting. As the hotel knew the radiator was not working we thought we could have been given another room. the hotel was not that busy.

Fab staff who were really friendly and helpful. When I had an issue with my room Sally came to sort it out quickly and kept me up to date with what was happening. This building is really old but has the advantage of high ceilings and huge windows as well as wonky floors, beams and the odd suit of armour! Rooms are tastefully decorated and the bed is really comfy. Breakfast is wonderful. Such an extensive menu and all delicious and filling.

I had an issue with no hot water very early in the morning.

A lively, elegant hotel with competent and friendly staff, obviously a hot meeting place for the locals as well as a choice hotel for visitors to the nearby Sissinghurst Gardens. Lots of history in its walls.

The wall-to-wall carpets in the corridors and stairs were worn beyond repair and detracted somewhat from the otherwise positive impression.

Our stay was for a wedding in the area, our room was lovely and old/rustic due to the age of the building. it was a very hot day and the staff provided us with 2 fans for the room. Breakfast was lovely. Staff was very nice and helpful.